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Rallye Acura
Roslyn, NY
4,143 Reviews
Welcome to Rallye Acura – New York’s premier Acura dealership located in Roslyn, New York. Conveniently located at 1750 Northern Boulevard, Rallye Acura is proud to serve Long Island and the surrounding areas including Queens, Brooklyn, and Manhattan. Our dealership is a proud member of the Rallye Motor Company, which also represents the BMW, Lexus, and Mercedes-Benz franchises.
The Rallye Acura team is committed to providing our customers with an unparalleled automotive experience and have been recognized as DealerRater’s Dealer of the Year for Acura in New York 3 years in-a-row (2018-2020).
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,143 reviews
April 18, 2018
Very professional and courteous. Julio was very courteous and professional. Anthony was very attentative and concerned. I would recommend this dealer to my friends and family. God bl Julio was very courteous and professional. Anthony was very attentative and concerned. I would recommend this dealer to my friends and family. God bless America. More
by GCASTORIA
Verified Customer
April 18, 2018
Unpleasant car leasing experience. What we thought would be a dream leasing experience turned out to be somewhat of a nightmare. This was our 4th Acura but second time leasing. We chose What we thought would be a dream leasing experience turned out to be somewhat of a nightmare. This was our 4th Acura but second time leasing. We chose the same sales person from our first lease because we were confident that we would be treated the same way as before. Our request was simple, we wanted exactly the same Acura RDX with the same features but in 2018. For us that meant the same features all around. Since Julio Herrera was our most recent sales person, he knows what our RDX 2014 features were. We worked out a deal which we presumed was the car we wanted just to find out that at the time of delivery that it wasn't. As the customer service personnel was going through the car features, we immediately noticed that buttons where different from our previous 2014. We later found out that the AcuraWatch feature wasn't on this present car leased to us. We were still at the dealership when we brought it to the attention of our sales person, Julio Herrera, who had already left for the day. We called him on his cellphone. We told him that this was not the car we had agreed upon. We said that we were willing to leave the car until the corrections were made but he instructed us to take the car home and call him the next day since he'd be in to work. Feb 24,2018- Mr. Herrera reached out and said that he needs to speak to Joe Matjy. We didn't hear from Mr. Matjy nor Mr. Herrera. Mar 2, 2018- Received a call from Mr. Matjy and was told that we cannot have the AcuraWatch since it is factory installed. Instead he offered to have us choose for something in exchange. Mr. Herrera sent us a list of accessories. We had a few days to decide. We felt that we should get something of equal value. So we picked the back up sensor and automatic remote start. Mar 5, 2018- We emailed Mr. Herrera of our choices but was told that he had to present it to Mr. Matjy. Mr. Herrera and I had multiple email exchanges as I was following up and requesting for updates. Mar 19, 2018- We finally heard back from Mr. Matjy and told us we can only pick one despite our reasoning. He chose for us to get the back up sensor. We have been patiently waiting for this issue to be resolved just to find out that out requests cannot be satisfied. As we have mentioned to the repeatedly, we have been customers with Rallye Acura since 2004 and on our 4th vehicle. It would have really nice if they considered our customer loyalty. To think that we are leasing again and the features will all be returned at the end of 3 year lease period. In addition, I have referred a couple of my co-workers from Northwell Health LIJ because of my previous pleasant experience. It is unfortunate that this incident has happened. More
by Marge
April 17, 2018
Fast courteous excellent service. My service was excellent. Done quickly and courteously. Oil change wipers replaced and engine filter. My rep kept me informed and was thorough and cou My service was excellent. Done quickly and courteously. Oil change wipers replaced and engine filter. My rep kept me informed and was thorough and courteous. More
by JOHNCOUP
Employees Worked With
Michael O’neill
April 17, 2018
professional it was smooth I don't need to wait extra time . with the free care wash is very considerable , bagel and cream cheese is good . all together this d it was smooth I don't need to wait extra time . with the free care wash is very considerable , bagel and cream cheese is good . all together this dept. is very professional More
by GREENPAISLEY
Employees Worked With
Joanys Santiago
April 17, 2018
Excellent Will recommend rallye acura of Roslyn to anyone for service or sales. When getting your vehicle service you're so relax, you feel like you're at home Will recommend rallye acura of Roslyn to anyone for service or sales. When getting your vehicle service you're so relax, you feel like you're at home. The only thing I have a problem with is the courtesy carwash. The guy doesn't do a good job. The car is still dirty. We still appreciate it. More
by IANADMAN
April 17, 2018
“Awesome service” I’m very happy with the service I got from Rallye Acura. Everyone is very friendly and courteous. Thank you Enza and Michael for such great service. I’m very happy with the service I got from Rallye Acura. Everyone is very friendly and courteous. Thank you Enza and Michael for such great service. More
by rog16
April 17, 2018
Best customer service I’ve been to a lot of dealerships and I must say that this visit topped all of them, Chad the service advisor there took care of my vehicle and made s I’ve been to a lot of dealerships and I must say that this visit topped all of them, Chad the service advisor there took care of my vehicle and made sure I was out with the proper information. I’ve bought my car here and brought it here for its maintenance, havent been disappointed since. More
by christopher.gavilano
Employees Worked With
April 17, 2018
Always a good experience I have been coming here for the past 12 years. Always satisfied with the employees and service. Acura puts out a great quality product, Rallye does th I have been coming here for the past 12 years. Always satisfied with the employees and service. Acura puts out a great quality product, Rallye does the rest. Thank you all at Rallye Acura for your help through the years. See you soon! More
by Andypost247
Employees Worked With
Other Employees :
Jay Rosenthal, Norman Ryder, Joanys Santiago
April 17, 2018
I came to Rallye Acura for an oil change it was very nice Great place to service Acuras. The staff are very good and gets things done very quickly. They are very good at their job. Nice place. Great place to service Acuras. The staff are very good and gets things done very quickly. They are very good at their job. Nice place. More
by Aiden Sam
April 17, 2018
Service Visit Having been a customer at many service centers, Rallye Acura is by far the tops in my opinion. Their great service begins the moment you arrive until Having been a customer at many service centers, Rallye Acura is by far the tops in my opinion. Their great service begins the moment you arrive until you drive off the lot. Their attention to detail courtesy and thoughtfulness is unmatched. Would definitely recommend. More
by Edwin R.
