Rallye Acura

as always I am spoiled by the attention, quality of work, and reasonableness of cost. I don't get nickel and dimed. They only do the work that is appropriate. and reasonableness of cost. I don't get nickel and dimed. They only do the work that is appropriate. More

Mr. Tammaro made my first ever service appointment comfortable and impressive. I arrived early and was adviced that my oil change and complimentary car wash would be completed in an hour. I was direct comfortable and impressive. I arrived early and was adviced that my oil change and complimentary car wash would be completed in an hour. I was directed to the louge area for complimentary snack/coffee area. Sure enough, at exactly one hour later, Mr. Tammaro was handing me back my keys with all work completed. This professional service will have me returning to Rally Acura from Queens in the near future. More

Bringing my car in for service always used to be a hassle -- that is until I began dealing with Rallye Acura! Since then it has been as pleasant an experience as bringing a car in for service can be! The -- that is until I began dealing with Rallye Acura! Since then it has been as pleasant an experience as bringing a car in for service can be! The appointments have always been honored in a timely manner, and the caliber of the service consultants has been high. Both Kee Young Moon and Michael Denfield were courteous, pleasant, knowledgeable, and not overly pushy. Enza Comita, the Customer Service Manager, is a delight to deal with, and the waiting area is well-lit, comfortable, and the coffee is great! The excellent service at Rallye will definitely influence my decision as to whether or not to purchase another Acura. More

I arrived for the service and Chris told me that the computer said that my appointment was for next week. He told me that the computer information may be incorrect and that he would service the car any computer said that my appointment was for next week. He told me that the computer information may be incorrect and that he would service the car anyway. I waited for the car to be services and when I arrived back at my office I checked my calendar. I was wrong; the appointment was for the following week. Although I made the error I was still able to have the car serviced. I was delighted that I was able to have the car services even though I arrived on the wrong day. Terrific customer service!! More

Chris was professional, competent and a pleasure with which to work.He was available to my wife and me at our convience. His knowledge of the vehicle was superb which made us very confortable.We would hi which to work.He was available to my wife and me at our convience. His knowledge of the vehicle was superb which made us very confortable.We would highly recommend Chis and Rallye Acura. More

To whom this may concern, Kristen Conte and Sam To whom this may concern, Kristen Conte and Sam Gadkar were two of the most professional people I ever met in my entire life, from the moment To whom this may concern, Kristen Conte and Sam Gadkar were two of the most professional people I ever met in my entire life, from the moment I walked in the door to the moment I walked out of the door they had me smiling. Kristen had the pleasure of selling me a beautiful vehicle, which I love very much to this day, while Sam had the pleasure of working with me on the finance aspect of the sale. It is funny though it never felt like they were trying to sell me the car. They were just so nice about it, which actually made me buy the car. They honestly wanted to see me happy in a nice car, which I appreciated greatly. The next time I buy a car, you can be sure that Kristen is getting the sale and Sam is going to help me out with the financing. That day I walked out with one car and two newly bonded friendships. Love you two! Sincerely one extremely satisfied customer for life, Carmine Salamone Jr =) More

i have found working with chad over the years to be a very good experience. he is always polite and courteous,very willing to listen to any problems i have with my car and tries very hard to make sure t very good experience. he is always polite and courteous,very willing to listen to any problems i have with my car and tries very hard to make sure the problem is taken care of. i like being able to get a loaner car as well. while i know the attention is the same for every customer it is always nice when the service advisors recognize my face and know my name and say hello. it makes going any where else hard! More

I grew up in the South and have lived or worked in nearly every region of the United States. I can safely say that the best experience I have ever had with a car dealer has been working with Chad Tammaro at every region of the United States. I can safely say that the best experience I have ever had with a car dealer has been working with Chad Tammaro at Rallye Acura. Chad is very responsive and courteous. He treats us like old friends rather than generic "customers." He is unfailingly polite and sincere and demonstrates a great body of knowledge regarding Acuras and the repair/service process. I have never had the sense that Chad was trying to steer us into unnecessary repairs or take advantage of a situation in order to turn a quick buck. I actually enjoy talking to Chad whenever I arrive for an appointment and always look forward to returning. As long as we own an Acura, I will bring my business to Chad at Rallye Acura! More

Moon, the service adviser, was wonderful. He listened to my problems, came out to my car, listened to the car, and tentatively diagnosed what was wrong. He was right on the mark. He was very helpful getti my problems, came out to my car, listened to the car, and tentatively diagnosed what was wrong. He was right on the mark. He was very helpful getting the parts needed, even though they were not in stock due to the age of my car. More

I purchased my car new from another dealership (not Rallye) which was near my job. For the first few months, I continued to service my car at that dealership, but was unsatisfied with the service I wa Rallye) which was near my job. For the first few months, I continued to service my car at that dealership, but was unsatisfied with the service I was receiving--for instance, I would complain that my window was squeaking when I opened/closed it, the dealer would do a quick fix, and a short time later the problem would return. This happened consistently enough that I decided to start using a dealership much closer to my home--Rallye. On my first visit, I mentioned the chronic issue I had been having with my window, as well as the useless solutions the previous dealership had been using. Rallye offered me an alternative option to remedy my issue, which was effective both immediately and over the long-term. Although minor, this is an excellent example of Rallye's ability to take the time to listen to and care for their customers. Moreover, at the first dealership I went to, I could never get a service loaner, but at Rallye, if I need a loaner, one is always available. Once again, this may sound menial, but having the ability to go about my day as if my car was not in the shop really makes my experience much better. In the past, I have dealt with other nearby dealerships and their service departments (Nissan, Audi, Mercedes, etc.) and I have never felt like my car was in good hands, which was mainly a reflection of the quality of their customer service and of their service departments' quick-fix mentality...but at Rallye, I have never felt this way. As a result, I would highly recommend Rallye Acura. More