Rallye Acura
Roslyn, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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I love Rallye Acura because they give the best service. I purchased my car from Rallye in 2000, a '97 Acura 3.2 TL, and have had my car serviced there ever since. Michael Denfeld my service consultant is I purchased my car from Rallye in 2000, a '97 Acura 3.2 TL, and have had my car serviced there ever since. Michael Denfeld my service consultant is awesome. Mike is friendly, professional and extremely knowledgeable about everything Acura. He's always honest with me, and I never feel as though I'm getting ripped off because I'm a woman. Mike explains everything in detail, so that I fully understand what's going on with my car. When I bring my car in, he's ready for me, takes me right away and gets me and my car in and out in a reasonable amount of time. If I need a loaner car, it's always there and ready to go. The mechanics fix my car and I've NEVER had to bring it back for a re-repair after my car has been serviced. I know of other people who are always at the mechanic for repairs, and that's NOT me. I know I purchased a great vehicle, I'm never in for anything except wear and tear/routine maintenance. Oh and the waiting area is always neat and clean, and there is a refreshment area available. I can't forget Ensa with the british accent, who is pleasant and always gives me a follow-up call. I love my car and when I'm ready to purchase another car, I will purchase it from Rallye, maybe I'll visit the Mercedes side this time. Sincerely a very happy customer, Gail A. Little More
I purchased my 2006 TSX at Rallye and has had Chad Tammaro as my service advisor. Chad is an outstanding employee, with a great attitude who is very knowledgeable about my car and its needs. He is ver Tammaro as my service advisor. Chad is an outstanding employee, with a great attitude who is very knowledgeable about my car and its needs. He is very competent and is skilled in his area of expertise. I highly recommend Chad to my co-workers and family members and hope that this survey does not get lost in the shuffle. Few companies and organizations, fail to recognize phenonmial employees and Chad is one of them! Keep up the good work! Thank you, Christina Parsons More
My wife and I have been getting our cars service at Rallye Acura for over 5 years and Chad is the best. He always gets us in and out quickly, and more importantly is that he knows how to manage our ex Rallye Acura for over 5 years and Chad is the best. He always gets us in and out quickly, and more importantly is that he knows how to manage our expectations if the job will take a long time. His communication skills are a 10, as his professionalism. More
I went to compare pricing and left with a new car. The salesman and the sales manager were responsive and reasonable in negotiation, introducing factors that were appealing, and that no other dealer offer salesman and the sales manager were responsive and reasonable in negotiation, introducing factors that were appealing, and that no other dealer offered. They listened to my perspectives and limits and worked diligently to accomplish the sale. More
We specifically dealt with the people named above but everybody we encountered, and I mean everybody, was very friendly and accomodating. We traded in our 15 month old 2010 TSX for a 2012 TL. The deal everybody we encountered, and I mean everybody, was very friendly and accomodating. We traded in our 15 month old 2010 TSX for a 2012 TL. The deal was fair and the whole process more than satisfactory again because of the very friendly and professional staff. Thank you. More
I had a great experience with this dealership. They found the exact car I wanted and pushed the processing through fast. I was able to pick up the car 2 days after the purchase! Everyone that helped found the exact car I wanted and pushed the processing through fast. I was able to pick up the car 2 days after the purchase! Everyone that helped me through the process was knowledge and courteous. MeRee was excellent throughout the entire purchase and took the time to present the car's features the day I picked it up. A+ More
This is the 3rd Acura I have purchased from Rallye and Chris Wuttke. This dealership and their staff are simply fantastic. I recommend them for sales and service. Chris Wuttke. This dealership and their staff are simply fantastic. I recommend them for sales and service. More
This dealership was a pleasure to work with. Mrs. Conte explained everything to do with the car and the financing available. We were looking for a new MDX and was pleased with the service and how fast we w explained everything to do with the car and the financing available. We were looking for a new MDX and was pleased with the service and how fast we were in our new car. I would recommend people to go see Mrs. Conte for and further purchases or leases. More
I purchased my car from the above dealeraship in 2002 and I bought it in 2006. I took it for its checkup and service every 3 months. I 'm still having my car service by them. The service here is still gr I bought it in 2006. I took it for its checkup and service every 3 months. I 'm still having my car service by them. The service here is still great. especially by Ms. Enza Comito and Mr. Christoher Grant. I use to deal with Mr. Stephen Greiner, but he has since retired. These 3 employees, I'm deeply appreciative of. Their Customer Service Skills are excellent. I have even told my job(I also work in the area of Customer Service) that we can take some pointers from them. Customer Service is not as easy as people may think because you have to deal with so many different personalities. More
2004 Certified Pre-Owned Acura TL w/Acura Care coverage. 2004 Certified Pre-Owned Acura TL w/Acura Care coverage. Purchased at Acura of Las Vegas in 2008 I had been experiencing some vibration in the ste 2004 Certified Pre-Owned Acura TL w/Acura Care coverage. Purchased at Acura of Las Vegas in 2008 I had been experiencing some vibration in the steering wheel of my TL and so I brought my car to Rallye where they replaced 2 of 3 engine mounts as well as a few other parts. It seemed to be better when driving the car, but it still wasn't 100% better. So, I asked why the 3rd mount wasn't replaced as I figured that might be keeping the ride from being smoother. I was informed it wasn't covered under warranty. Being that it's an integral part of the drive train, I objected, obtained the part number, and called Acura Care later that day. The rep I spoke with informed me that it WAS covered. I called Steve back and again he told me that he wouldn't replace it under warranty. During my next visit, I wanted the seat motor to be looked at (among other things) as it made a jingling noise upon being adjusted. Upon pickup, I was told it was some loose change in the adjustment tracks. Of course they left that for me to clean out. So I looked underneath trying to find the problem and it ended up being a loose bolt that required 5 seconds to tighten. Loose change?! Did the service personnel bother to even look? My Acura Care policy also states that I get a loaner car for service that takes longer than a single day. That was never honored at Rallye and ultimately why I left as a customer. More