Rallye Acura - Service Center

Came in for scheduled maintenance Visit was fine however a few days later we realized that there was no washer fluid in there car. Thought it could’ve been a leak since it was supposed Visit was fine however a few days later we realized that there was no washer fluid in there car. Thought it could’ve been a leak since it was supposedly just filled up on fluid check. Called the office and was told yes a fluid check was part of the service that we paid for. The woman we spoke to at the Roslyn office understood our concern regarding how thorough our service was if such a minor item was not taken care of and would have our service advisor call back that day. No one called back. We just refilled the reservoir which was empty ourselves and it seems fine. We have had Acura’s for many years partly because we have been so satisfied with Rallye. However, now we’re wondering if that service has been as thorough as we thought. More

Service in a flash Truly the best customer service I’ve ever experienced at a car dealership. These people are true professionals. Other dealerships need to use them as Truly the best customer service I’ve ever experienced at a car dealership. These people are true professionals. Other dealerships need to use them as the model. All of the staff are a pleasure to work with. More

Excellent It was great experienced with Kenny. It started with frustration because I got all warning lights on my car's dashboard! I got so annoyed at fir It was great experienced with Kenny. It started with frustration because I got all warning lights on my car's dashboard! I got so annoyed at first but Kenny was there to help me from the beginning to end. Not only did they expedite the service, but he was very helpful and kind. More

maintenance Acura service is good and mostly done quickly and it is always nice to see the new vehicles in the showroom. The waiting area is always comfortable. Acura service is good and mostly done quickly and it is always nice to see the new vehicles in the showroom. The waiting area is always comfortable. More

Great Dealership Great People Have always had my Acura serviced at Rallye. I have never been disappointed. Chad is pleasure to work with. He is a professional and knowledgeable ind Have always had my Acura serviced at Rallye. I have never been disappointed. Chad is pleasure to work with. He is a professional and knowledgeable individual. Enza always follows up with a phone call to see if everything was ok. More

great l Rallye is a special car dealership. No hard sell or phony low-ball pricing. You are treated with respect. l Rallye is a special car dealership. No hard sell or phony low-ball pricing. You are treated with respect. Prompt, friendly with reasonable pricing. Under the leadership of Jay Rosenthal this dealership is run great. Danny and Chad treat you like a friend. More

Excellent Service They are experts in their fields, and cordial in every way.. I have always purchased Acaras because they are the finest cars I have ever driven. They are experts in their fields, and cordial in every way.. I have always purchased Acaras because they are the finest cars I have ever driven. More

Amazing and attentive service staff From start to finish Kenny was super. Explaining everything in detail with great professionalism. I did not purchase my vehicle from Ralley unfortunat From start to finish Kenny was super. Explaining everything in detail with great professionalism. I did not purchase my vehicle from Ralley unfortunately but I will servicing my car w them. More

Excellent service overall As for my experience the service department at Rallye Acura really want to make sure you are completely satisfied since the minute you step in. From As for my experience the service department at Rallye Acura really want to make sure you are completely satisfied since the minute you step in. From the employees that take your car in to the service advisors and all around a great job. My advisor Chad and Enza are awesome to deal with. Great job overall. More

Recall handled quickly and efficiently. Chad was very helpful in explaining what was to be done and providing transportation. Service completed quicker than expected. The service was bette Chad was very helpful in explaining what was to be done and providing transportation. Service completed quicker than expected. The service was better than the review process. More