Rallye Acura - Service Center

Exceptional Service First time going to Rallye Acura for service because I leased through a different dealership. But that is no problem because Chad at Rallye Acura trea First time going to Rallye Acura for service because I leased through a different dealership. But that is no problem because Chad at Rallye Acura treated me like one of their own. As soon as I walked in I was greeted by him and he quickly wrote me up for a service and had me going on my way in less than 10 minutes. He knew what I needed as soon as I told him about my warning lights and that he would contact me as soon as the car was done. He messaged (via PocketExpert app) and assisted me through the day I picked up my car. I definitely recommend using Rallye Acura for your service needs. More

Service Visit Met Rallye Acura’s Promises Took advantage of their “Accelerated Service. Was in and out quickly; there were no surprises; service rep kept me informed; and quality work. Well Took advantage of their “Accelerated Service. Was in and out quickly; there were no surprises; service rep kept me informed; and quality work. Well done! More

Excellent Fast, professional, friendly and informative. We don't have to wait for long for service. When you leave you feel comfortable and safe with the servic Fast, professional, friendly and informative. We don't have to wait for long for service. When you leave you feel comfortable and safe with the service from rallye acura of Roslyn. They're the best. More

Chad in service Rally’s Acura service is second to None! And Chad Tammaro helps make rally’s the best service station on Long Island. By alway making sure my car is Rally’s Acura service is second to None! And Chad Tammaro helps make rally’s the best service station on Long Island. By alway making sure my car is safe and running in top performance for my wife and kids. I never have more then an hour wait and loaner cars are always available if needed. More

Worst customer service I bought the car from Acura dealership NJ and was told that I can bring the car for servicing anywhere. I called Rallye Acura dealership and spoke to I bought the car from Acura dealership NJ and was told that I can bring the car for servicing anywhere. I called Rallye Acura dealership and spoke to Kerry who was really unhelpful. She was really inconsiderate and keep telling me that my car is not under new warranty but under warranty and she couldn't tell me if my service will be covered or not till they see the car. But in case it is not covered, then they will charge $145 diagnostic fee. It is a certified car in warranty period and I think this is a steal. Why should a customer pay for getting the car checked when they have already paid for extended warranty? More

Great Experience as always This visit, just like every other was painless, and I was kept updated all along the way, even when the car needed to stay another day. Moon is a grea This visit, just like every other was painless, and I was kept updated all along the way, even when the car needed to stay another day. Moon is a great service adviser. Communication is very important to me; being kept in the loop on what is going on instead of having to chase people down for information. That used to be the biggest hassle of getting a car serviced, but not at Rallye Acura. More

Excellent , Chad was very professional and heplful The entire team was very professional and helpful. Chad went out of his way to keep me informed of what was going on and at what stage the repairs w The entire team was very professional and helpful. Chad went out of his way to keep me informed of what was going on and at what stage the repairs were at. More

Great service Chad helped service my car under very short notice. He was very helpful and cordial and allowed me to spend my weekend with my family instead of sitti Chad helped service my car under very short notice. He was very helpful and cordial and allowed me to spend my weekend with my family instead of sitting at home without a car More

Great service My suv had a issue with the power lift gate, they completely fixed the issue and had me back on the road in a couple of hours. Norman the service mana My suv had a issue with the power lift gate, they completely fixed the issue and had me back on the road in a couple of hours. Norman the service manager did everything to accommodate us. My service score is A+! Great people at Rallye Acura. More

Professional and helpful All staff were exceptionally pleasant and answered all my questions patiently. The waiting area was clean and comfortable. The breakfast and coffee we All staff were exceptionally pleasant and answered all my questions patiently. The waiting area was clean and comfortable. The breakfast and coffee were nicely set up and the area was clean. More