Rallye Acura - Service Center

Exceptional Service Chad and Enza are exceptional service reps. They make you feel welcome, give honest assessment, ensure all issues are covered and do not rush you thr Chad and Enza are exceptional service reps. They make you feel welcome, give honest assessment, ensure all issues are covered and do not rush you through the process. They follow up and genuinely care about you as a customer. Have never had an issue and have always felt welcome at the service center. Would highly recommend both Chad and Enza. More

Excellent service at this dealership The service department makes the dealership. Chad Tammaro is an a service advisor who should be commended on his knowledge of the service business The service department makes the dealership. Chad Tammaro is an a service advisor who should be commended on his knowledge of the service business plus his overall customer friendliness. He . recommends additional items to be done at the current time so there is no need for a return visit shortly. His professional attitude has led me to make multiple car purchases at this dealership. When his part of the work is completed, I look forward to working with Enza Comito who is always cheery and makes sure I get a follow-up call the next day so see how everything is doing,. More

Another Great Experience at Rallye Service This morning I had yet another great experience with Chad and Enza at the Rallye Acura service department. Their caring professionalism is a breath o This morning I had yet another great experience with Chad and Enza at the Rallye Acura service department. Their caring professionalism is a breath of fresh air. I have brought my car to Rallye for service nearly every year since we moved to Long Island in 2007. Chad and Enza are always honest, responsive, informative, and straightforward in their assessments and recommendations. Today's service was a simple replacement of a headlight. Yet, no matter whether the job is large or small, they treat me the same way. Although the dealership is undergoing renovations, I hope they never change Chad and Enza! More

Best service advisor Chad is excellent. He is knowledgeable, has a ton of experience, and is extremely responsive to clients needs. I can’t say enough positive things abou Chad is excellent. He is knowledgeable, has a ton of experience, and is extremely responsive to clients needs. I can’t say enough positive things about the level of service he delivers. I trust his judgment, go with his recommendations, and never had an issue working with him in the years that my car has been serviced with rallye Acura. His customer service goes above and beyond the other service advisors in roslyn, they should all learn from him. More

Fast & efficient service I brought my car in for an A service. I was told that the service would take about an hour and I elected to wait for my car to be completed. Chad help I brought my car in for an A service. I was told that the service would take about an hour and I elected to wait for my car to be completed. Chad helped me out and, since the dealership is currently under construction, he walked me out to the waiting area and showed me different places where I could wait comfortably and do work on my laptop. After about an hour or so, Chad messaged me to tell me that my car was finished and that I could stop by his desk when it was convenient for me. Overall, I had a great experience. Thanks Chad! More

Excellent service, very efficient. The Rallye Acura in Roslyn is a wonderful dealership. From purchasing the car to dealing with the Service Department I have had only great experiences The Rallye Acura in Roslyn is a wonderful dealership. From purchasing the car to dealing with the Service Department I have had only great experiences. The staff are friendly and efficient and always willing to offer assistance. I highly recommend them! More

An easy-going experience. From the point where I left my car to the point when and where I picked it up I was treated in an extremely efficient and friendly manner considering From the point where I left my car to the point when and where I picked it up I was treated in an extremely efficient and friendly manner considering I made a last minute appointment. Everything done was thoroughly explained...high standard of service. More

Quick oil change Dealership completed the service on an expedited basis as promised. I was on a tight schrdule so this made the day less stressful. Much appreciated. Dealership completed the service on an expedited basis as promised. I was on a tight schrdule so this made the day less stressful. Much appreciated. More

Poor service department Poor customer service in the service department. They don't honor appointment times. They give the excuse that they had too many walkins. That defeats Poor customer service in the service department. They don't honor appointment times. They give the excuse that they had too many walkins. That defeats the purpose of making appointments. I would not recommend using this service center. More

Service experience I have 3 Acuras from Rallye. Always receive superb service, especially from Chad. He takes the time to ensure that the right service is done at the ri I have 3 Acuras from Rallye. Always receive superb service, especially from Chad. He takes the time to ensure that the right service is done at the right time. I'll continue to be a customer. More