Rallye Acura - Service Center

Great Customer Service Excellent customer service with an outstanding service department. Good hours for appointments...comfortable waiting area...polite and considerate sta Excellent customer service with an outstanding service department. Good hours for appointments...comfortable waiting area...polite and considerate staff. Flexible hours... Knowledgeable personnel, welcoming, friendly. Wish there were snacks, though, for customers who arrive after noon. More

Best Dealership Experience I've been taking my MDX to Rallye Acura In Roslyn for over 3 years and the quality of service just keeps getting better each time. From the moment you I've been taking my MDX to Rallye Acura In Roslyn for over 3 years and the quality of service just keeps getting better each time. From the moment you put up to the valet check in station you are great with professional knowledge people that are eager to assist you in any and every way possible. I would highly recommend Rallye Acura in Roslyn to everyone. More

Very good experience Very nice experience and great service department truthfully I was expecting the repair to be a lot more money than they charged me Very nice experience and great service department truthfully I was expecting the repair to be a lot more money than they charged me More

Rallye Acura So far, so good. First oil change for free. Very excited about that! I bought a pre owned TSX and I am in love with it! So far, so good. First oil change for free. Very excited about that! I bought a pre owned TSX and I am in love with it! More

Great Service It was the best experience I had.Service Advisor was great.car was also wash and vacuum in the time promised.I will come back when ever I need servic It was the best experience I had.Service Advisor was great.car was also wash and vacuum in the time promised.I will come back when ever I need service. More

"GREAT SERVICE " The purpose of this letter is to commend Acura Service for all your car maintenance and repairs. In my opinion the level of service provided by this The purpose of this letter is to commend Acura Service for all your car maintenance and repairs. In my opinion the level of service provided by this dealer is great. Last Friday I was helped by Mr. Chad Tammaro who was very helpful and knowledgeable and answered my questions. In the past I have been helped by Mr. Keeyoung Moon, also part of the Service staff, who is also very experienced, friendly and honest. The level of service by the Rallye Acura dealer was far beyond my expectations. I believe that your team should be congratulated for their excellent customer service and that your team at this dealer should be held up as an example for other dealers. Very sincerely, Mrs. M. Casarez More

Amazing Customer Service I purchased my 2010 Acura RDX from Rallye Acura back in October of 2009. Since then, I have been coming to them for Service on the vehicle. The Serv I purchased my 2010 Acura RDX from Rallye Acura back in October of 2009. Since then, I have been coming to them for Service on the vehicle. The Service staff, especially Chad Tammaro, made me feel welcome, important, and not just another number but a valued client. All work done on my vehicle has always been top notch and I have never had an issue with the Service performed. They keep me informed about what is needed, often being honest about when certain items can wait, rather than pushing unnecessary items onto the bill. I have trust in them and feel at ease with what they recommend. An overall great experience each time I visit. More

BE CAREFUL!! CAN'T BE TRUSTED! Rally E Acura is only interested in taking your money, but if there's an issue, they completely abandon you. I've been servicing my TL at Rally E Acu Rally E Acura is only interested in taking your money, but if there's an issue, they completely abandon you. I've been servicing my TL at Rally E Acura for a little over three years, where I purchased the vehicle new. The customer service was fine until I had a problem with a job I paid them to do. I tried calling and emailing several times, the customer service rep, Enza Comito, the service advisor, Melissa Kennedy, the service manager, Mike Denfeld and the general manager, Jay Rosenthal. No one bothered to respond to my questions or even acknowledge my phone calls and emails. They lied about the work that was performed and when they got caught, are now trying to ignore the whole situation. That's the type of treatment you get from Rally E for giving them your business for over 3 years! I am now in the process of contacting the Better Business Bureau and Consumer Affairs letting them know that Rally E is fraudulently charging customers for work that was not performed. More

Service appoinment in reference to a recall notice. I received a recall notice for my 2014 Acura MDX in the mail. A call to the service department and I got an appointment convenient to me.Fast check in I received a recall notice for my 2014 Acura MDX in the mail. A call to the service department and I got an appointment convenient to me.Fast check in upon arrival at service. Wait time was as described. Check out process was easy. Completely satisfied. More

Rallye Acura Service - Excellent service for over 9 years I have serviced two cars during the past 9 years at Ralley and find their service excellent. Starting with the service advisor, Chad Tammaro, and con I have serviced two cars during the past 9 years at Ralley and find their service excellent. Starting with the service advisor, Chad Tammaro, and continuing with the service people, there have been absolutely no problems. Service is performed quickly and is finished on time. They are a pleasure to do business with More