2,076 Reviews of Rallye Acura - Service Center
I purchased my 2003 mdx at this dealer and have only serviced my vehicle at this same dealer. The persons that I deal with are all professional and courteous to me always. serviced my vehicle at this same dealer. The persons that I deal with are all professional and courteous to me always. More
My Acura was stranded after I lost my key while out for lunch. I was in NY for work but I live 3 hours away in NJ. I called Chad at Rallye and the team went into go mode. They were waiting for me when the lunch. I was in NY for work but I live 3 hours away in NJ. I called Chad at Rallye and the team went into go mode. They were waiting for me when the tow truck arrived and delivered a level of service for both me and my car that is unmatched. They truly set the standard for all luxury brands. More
Service appointment was to install an accessory back ordered at time of vehicle delivery. I was called to set up the appointment when the item became available. The appointment was convenient, a loner v ordered at time of vehicle delivery. I was called to set up the appointment when the item became available. The appointment was convenient, a loner vehicle was made available and the service was completed in a timely manner. Complete satisfaction with the dealer employees who handled the sign in sign out procedure. More
I walked into Acura because I was having some issues with a previous auto center after getting into an accident. I was immediately assisted by Chad and felt comforted from the start. My car was in good hands a previous auto center after getting into an accident. I was immediately assisted by Chad and felt comforted from the start. My car was in good hands and Chad reassured me and helped order my parts efficiently and my car was fixed with no issues within an hour and half. I didn't have to wait for a long time unlike the other auto center, great customer service, and they continuously updated me with the status. I really appreciated it and Mike, the service manager, I believe, was also great by allowing my service to be inexpensive. Thank you Rallye Acura!! More
Chad Tammaro is always a pleasure to deal with!... He's professional, courteous and always takes the time necessary to explain and rectify any issues I may be having with my vehicle... Since I purchas He's professional, courteous and always takes the time necessary to explain and rectify any issues I may be having with my vehicle... Since I purchased my car I've only used Ralley Acura on Northern Blvd in NY for service and wouldn't think of going any where else!.... Based on the same I know my next vehicle will be an Acura based on the extraordinary customer service I've experienced dealing with Chad! More
Ever since we've leased our 2011 MDX, we've had it serviced by Chad Tammaro. He is an excellent service advisor! Our experience working with Chad is ALWAYS a pleasure. He exceeds his customer servi it serviced by Chad Tammaro. He is an excellent service advisor! Our experience working with Chad is ALWAYS a pleasure. He exceeds his customer service care and always treats us well. We are very much pleased and if we get an Acura again, we will choose Rallye as Chad is employed there. I have recommended several of my friends and family to purchase their Acura from Rallye as even your over-all customer service is commendable. Very pleasing experience. We will always be with Rallye Acura as long as this customer service continues! Keep up the good work guys!!! More
Service is excellent , I brought my car in to change tires , they ordered and services it in less than 24 hours. I am in love with this dealership. Will recommend everyone ! tires , they ordered and services it in less than 24 hours. I am in love with this dealership. Will recommend everyone ! More
Rallye Acura is, imho, probably one of the best dealerships I have ever dealt with and a lot of that has to do with how they they treat their customers AFTER one purchases or leases a vehicle from dealerships I have ever dealt with and a lot of that has to do with how they they treat their customers AFTER one purchases or leases a vehicle from them. That said, their Service Department is outstanding and very eager to please. For the past six years, my wife and I have had the pleasure of being "pampered" by Chad Tammaro, who in my opinion, is why many people are repeat Rallye Acura customers. Chad always goes the extra mile to provide a worry-free service experience and is acutely aware of how to meet customer's varying needs. Thank you Chad. Thank you Rallye. More
Chad is a pleasure to work with. He is courteous and knowledgeable. You give him the problem and he comes up with solution. He is looking to help you complete the service as soon as possible. I bough knowledgeable. You give him the problem and he comes up with solution. He is looking to help you complete the service as soon as possible. I bought the second car at Rallye because of the ease of working with the service department. More
The service and attention Rallye gives its customers is probably the best of ANY dealership. They value loyalty and their staff go out of their way time and time again to ensure complete customer satisfact probably the best of ANY dealership. They value loyalty and their staff go out of their way time and time again to ensure complete customer satisfaction. Chad has taken personal responsibility to ensure this on my behalf, which he has done consistently for the past several years! A very big THANK YOU, Chad! More