Rallye Acura - Service Center

Service appointment was to install an accessory back ordered at time of vehicle delivery. I was called to set up the appointment when the item became available. The appointment was convenient, a loner v ordered at time of vehicle delivery. I was called to set up the appointment when the item became available. The appointment was convenient, a loner vehicle was made available and the service was completed in a timely manner. Complete satisfaction with the dealer employees who handled the sign in sign out procedure. More

I walked into Acura because I was having some issues with a previous auto center after getting into an accident. I was immediately assisted by Chad and felt comforted from the start. My car was in good hands a previous auto center after getting into an accident. I was immediately assisted by Chad and felt comforted from the start. My car was in good hands and Chad reassured me and helped order my parts efficiently and my car was fixed with no issues within an hour and half. I didn't have to wait for a long time unlike the other auto center, great customer service, and they continuously updated me with the status. I really appreciated it and Mike, the service manager, I believe, was also great by allowing my service to be inexpensive. Thank you Rallye Acura!! More

Chad Tammaro is always a pleasure to deal with!... He's professional, courteous and always takes the time necessary to explain and rectify any issues I may be having with my vehicle... Since I purchas He's professional, courteous and always takes the time necessary to explain and rectify any issues I may be having with my vehicle... Since I purchased my car I've only used Ralley Acura on Northern Blvd in NY for service and wouldn't think of going any where else!.... Based on the same I know my next vehicle will be an Acura based on the extraordinary customer service I've experienced dealing with Chad! More

Ever since we've leased our 2011 MDX, we've had it serviced by Chad Tammaro. He is an excellent service advisor! Our experience working with Chad is ALWAYS a pleasure. He exceeds his customer servi it serviced by Chad Tammaro. He is an excellent service advisor! Our experience working with Chad is ALWAYS a pleasure. He exceeds his customer service care and always treats us well. We are very much pleased and if we get an Acura again, we will choose Rallye as Chad is employed there. I have recommended several of my friends and family to purchase their Acura from Rallye as even your over-all customer service is commendable. Very pleasing experience. We will always be with Rallye Acura as long as this customer service continues! Keep up the good work guys!!! More

Rallye Acura is, imho, probably one of the best dealerships I have ever dealt with and a lot of that has to do with how they they treat their customers AFTER one purchases or leases a vehicle from dealerships I have ever dealt with and a lot of that has to do with how they they treat their customers AFTER one purchases or leases a vehicle from them. That said, their Service Department is outstanding and very eager to please. For the past six years, my wife and I have had the pleasure of being "pampered" by Chad Tammaro, who in my opinion, is why many people are repeat Rallye Acura customers. Chad always goes the extra mile to provide a worry-free service experience and is acutely aware of how to meet customer's varying needs. Thank you Chad. Thank you Rallye. More

Service is excellent , I brought my car in to change tires , they ordered and services it in less than 24 hours. I am in love with this dealership. Will recommend everyone ! tires , they ordered and services it in less than 24 hours. I am in love with this dealership. Will recommend everyone ! More

Chad is a pleasure to work with. He is courteous and knowledgeable. You give him the problem and he comes up with solution. He is looking to help you complete the service as soon as possible. I bough knowledgeable. You give him the problem and he comes up with solution. He is looking to help you complete the service as soon as possible. I bought the second car at Rallye because of the ease of working with the service department. More

The service and attention Rallye gives its customers is probably the best of ANY dealership. They value loyalty and their staff go out of their way time and time again to ensure complete customer satisfact probably the best of ANY dealership. They value loyalty and their staff go out of their way time and time again to ensure complete customer satisfaction. Chad has taken personal responsibility to ensure this on my behalf, which he has done consistently for the past several years! A very big THANK YOU, Chad! More

We owned two Acura cars for a while and I couldn't think of anywhere else to go for services. Yesterday I had my Mdx and today I had my Tsx serviced. My service consultant, Chad Tammaro, was so helpfu think of anywhere else to go for services. Yesterday I had my Mdx and today I had my Tsx serviced. My service consultant, Chad Tammaro, was so helpful and friendly. He made arrangement to have the job done as early as possible while still maintaining the high quality of the work. He also tried getting the best price deal possible. One thing said it all: when the car was ready around noon time yesterday, it was pouring outside. Chad even jumped into the rain and delivered the car to the door personally, just to make sure his customer staying dry in such a rainy day. That was not just service, it was care and friendship. Yes, here you will feel more likely being at a friend's house rather than in a presumably "hostile" dealership. Noteworthy, the quality of jobs done by technicians were supereme. And the receptionist here, Ms. Enzo Comito, is a great addition to the pleasant experience. She is always cheerful and willing to help customers anytime when needed. Overall, I don't think I will change the make of my cars any time soon, primarily because of Rallye. More

The service I receive at Rally Acura always makes me feel great. Even though Rally Acura is farther away from my home than Paragon, after my first visited, I decided that this is the place I should come for great. Even though Rally Acura is farther away from my home than Paragon, after my first visited, I decided that this is the place I should come for service or buy new car. I also have to give thumb ups for Chad Tammaro; he is very helpful and professional. More