2,076 Reviews of Rallye Acura - Service Center
I have owned Acuras since 1987. I bought my current RL from Rallye and have been satisfied in all respects. However, it is the service that binds me to Rallye. In this regard, Chad Tammaro, my Service Adv from Rallye and have been satisfied in all respects. However, it is the service that binds me to Rallye. In this regard, Chad Tammaro, my Service Advisor, the "face" of Rallye Acura fulfills my expectations. In particular, Chad's knowledge and experience with Acura products help to translate my sometimes vague descriptions of the problem into actionable service requests. I would also like to express my appreciation for Enza's initiative and follow up. Together, they provide a comfort level that is important to me and helps distinguish Rallye from other dealers. More
I have been going to Rallye Acura for servicing of my Acura for over 4 years with Chad Tammaro being my main service advisor. While everyone that I've interacted with at Rallye Acura has been very pleasa Acura for over 4 years with Chad Tammaro being my main service advisor. While everyone that I've interacted with at Rallye Acura has been very pleasant to work with, I feel that Chad consistently goes above and beyond, always very thorough with the service checks, letting me know when it's time for a tune up but never overbearing, so I never walk out of there feeling like I've been pressured into spending money on something I don't want. I have over 100,000mi on my car and I'm still bringing it to Rallye for servicing, I think that says a lot about trusting your service department. More
Having purchased my MDX at Rallye and serviced it there since 2005 , I've had nothing less than an excellent overall experience in dealing with both Chad Tamaro and Enza Comito. I highly recomend their se since 2005 , I've had nothing less than an excellent overall experience in dealing with both Chad Tamaro and Enza Comito. I highly recomend their service to anyone doing business with this Dealership. More
Was there Fri Nov 9 for 2pm service. Melissa was friendly and efficient and my car was ready right on time as promised. Nina also was extremely helpful, knowledgeable and resourceful answering questions I ha and efficient and my car was ready right on time as promised. Nina also was extremely helpful, knowledgeable and resourceful answering questions I had in Jeri's absence. Overall a fantastic experience. More
Chad is a very knowledgeable and professional service consultant. I have been with him for the past three years. He is consistently provides the best recommendations for services needed for my car. Al consultant. I have been with him for the past three years. He is consistently provides the best recommendations for services needed for my car. Always pleasant and courteous. Thank you! More
Yesterday was my first service visit for my Acura TL. I arrived in the driveway, was greeted by a friendly young man who opened the door to the service department. The sign-in area is attractive, bright. arrived in the driveway, was greeted by a friendly young man who opened the door to the service department. The sign-in area is attractive, bright. I signed in and spoke with Keeyoung Moon, a cheerful professional, who discussed the power steering with me. Knowledgeable as well as pleasant, he assured me my car would be serviced shortly and asked if I had time for a car wash. I said yes and waited in the reception area , appointed with tv, Ipads, coffee and bagels. All in all, a perfect way to have my car serviced. Regards, Angela Governale More
Brought my car in for routine maintenance, and as usual staff was friendly and courteous . I'd like single out Keeyoung Moon, he cared about my time and needs. I appreciated the maintenance explanations an staff was friendly and courteous . I'd like single out Keeyoung Moon, he cared about my time and needs. I appreciated the maintenance explanations and the excellent loaner vehicle supplied to me for two nights while my car was in service. I always feel like a high value customer at Rallye Acura. More
I have to say I've been to a lot of dealers but rallye Acura goes above and beyond there duties! A++++++++++++ Keep up the strong work. Acura goes above and beyond there duties! A++++++++++++ Keep up the strong work. More
this dealership makes you feel that you are in your own living room while you are waiting for excellent service. Of course the bagels make it more like home. Everyone that I deal with is friendly and wil living room while you are waiting for excellent service. Of course the bagels make it more like home. Everyone that I deal with is friendly and willing to help.Sorry for the lenghth. More
I've been servicing my TL there for two years. I'm very pleased with the service. I feel very comfortable with Chad. He is calm, friendly and informative. He is definitely an asset to Rallye Acura. It is, pleased with the service. I feel very comfortable with Chad. He is calm, friendly and informative. He is definitely an asset to Rallye Acura. It is, also, greatly noticeable the extra care and effort that all the employees exercise in order to provide 100% Customer Satisfaction. I've never seen a dealership so consistant. Thank you. CLL More