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Rallye Acura - Service Center

Roslyn, NY

4.8
2,087 Reviews
Call Service Center (516) 344-8585

2,087 Reviews of Rallye Acura - Service Center

Sort by
August 24, 2022

Always a pleasure to deal with Rallye. Chad is always exemplary with his outstanding search. More

by CORKIESAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enza Comito
Report | Print
Aug 25, 2022 -

Rallye Acura responded

Thank you for the kind words for Chad and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Charles Ludeman (SVC MGR) 516-625-7777

August 20, 2022

Always a pleasant atmosphere and polite service reps. Waiting area is always clean. Everyone is friendly. More

by GRGI9301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enza Comito, Kenny Persaud
Report | Print
Aug 22, 2022 -

Rallye Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rallye Acura. Please don't hesitate to reach out if you need anything else. Charles Ludeman (SVC MGR) 516-625-7777

August 19, 2022

Chad Tammaro provides an excellent service experience. He is a trusted service advisor and a asset to Rallye Acura. More

by KJZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enza Comito
Report | Print
Aug 22, 2022 -

Rallye Acura responded

Thank you! Chad and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

August 12, 2022

Efficient, clean and courteous. Would be happy to come back here. Wish the maintenance was included in the lease like my other cars. More

by JWBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Persaud
Report | Print
Aug 12, 2022 -

Rallye Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Acura, we look forward to having you as one of our valued customers for many more years to come! Charles Ludeman (SVC MGR) 516-625-7777

August 09, 2022

Straightforward, fast and courteous, service I need as a busy client. Big plus for a dealership. More

by NIMA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2022 -

Rallye Acura responded

Nima, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Charles Ludeman (SVC MGR) 516-625-7777

August 04, 2022

Lack of communication skills. Need to improve customer service skills. After the service was completed, I had to go back to find the advisor because I was given the wrong informat More

by NAVYSKY1018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kenny Persaud
Report | Print
Aug 04, 2022 -

Rallye Acura responded

Providing a positive experience is our top priority, and we're sorry to hear your experience did not meet these standards. We'd love the opportunity to discuss your visit in more detail and clear up any issues we can. If it's possible to talk one-on-one, please reach out to us directly so we can turn this around for you! Stefanie Horn (GM) 516-625-7070

August 01, 2022

Just waited a really long time for my car. It appeared by contact was helping someone else for a while and my car was ready. Someone else should have given me the paperwork. More

by RED8ROBIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Persaud
Report | Print
Aug 01, 2022 -

Rallye Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience, and we're sorry about the long wait. We will share your comments with our team, and we hope you will give us another opportunity to serve you. Charles Ludeman (SVC MGR) 516-625-7777

August 01, 2022

The service department is very good they have excellent customer service making the customers feel good More

by REYNIEL0102
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud, Robert Rodriguez
Report | Print
Aug 01, 2022 -

Rallye Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Charles Ludeman (SVC MGR) 516-625-7777

July 29, 2022

The service at Ralle Acura is the best by far. Moon and Allen went out of their way to fix the problem. The staff is professional, skilled, respectful and friendly. More

by MelDee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen from the service department , Enza Comito, Kenny Persaud
Report | Print
Aug 01, 2022 -

Rallye Acura responded

Thanks for sharing your thoughts about your service experience with Rallye Acura. Keeyoung, Allen, and our team appreciate your business and hope to see you again soon! Charles Ludeman (SVC MGR) 516-625-7777

July 29, 2022

🌻🌄THE BEST! !!☆☆☆☆☆☆☆RALLYE ACURA SERVICE! ☆ESPECIALLY "KEEYOUNG MOON" ALWAYS SO KIND & CARE WITH VERY KNOWLEDGEABLE! THANK YOU! ALL OF YOU! ☆RALLYE ACURA☆ More

by HAHN777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud
Report | Print
Aug 01, 2022 -

Rallye Acura responded

Thank you for your very kind review. Keeyoung and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

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