
Rallye BMW
Westbury, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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HORRIBLE EXPERIENCE THEY PERFORMED UNNECESSARY WORK. THEY WERE TOLD THAT THE SUNROOF DRAINS WERE CLOGGED AND NEED CLEANING. THEY STILL WENT AHEAD AND SPENT 3 HOURS IN UN THEY PERFORMED UNNECESSARY WORK. THEY WERE TOLD THAT THE SUNROOF DRAINS WERE CLOGGED AND NEED CLEANING. THEY STILL WENT AHEAD AND SPENT 3 HOURS IN UNNECESSARY DIAGNOSTIC WORK LOOKING FOR ANOTHER SOURCE. THEY, OF COURSE, CHARGED ME FOR THAT EXTRA LABOR AND TESTING. THEY MIXED UP MY INVOICE WITH ANOTHER CUSTOMER'S INVOICE AND MADE ME PAY THE OTHER CUSTOMER'S BILL. THEY REFUSED TO ACKNOWLEDGE MISTAKE AND REFUND ME THE OVERPAYMENT!!! I HAD TO WAIT CLOSE TO AN HOUR TO SEE THE MANAGER AND VOICE MY CONCERNS. MANAGER SAID HE WOULD COVER THE REPLACEMENT OF ENGINE OIL GASKET, WHICH THEY RECOMMENDED TO BE DONE. THE CAR HAS ONLY 65K MILES AND JUST GOT OUT OF WARRANTY. THEN, NEXT DAY, HE CHANGES HIS MIND. HE ONLY WANTED TO COVER 75% OF THE REPAIR COST! I SHALL NEVER BE BACK TO THAT PLACE AGAIN!!! EVER. More
A+ experience If I could of given Rallye more stars I certainly would have Superb service and workmanship Through the years I have purchased 6 BMW’s Service wa If I could of given Rallye more stars I certainly would have Superb service and workmanship Through the years I have purchased 6 BMW’s Service was my major reason More
excellent service Nico was a pleasure to work with. We were not 100% sure we wanted a BMW. Two other cars were in the running. He showed us the car we purchase and I ju Nico was a pleasure to work with. We were not 100% sure we wanted a BMW. Two other cars were in the running. He showed us the car we purchase and I just fell in love with it. He also sold my son a car as well that weekend. Good Job. More
Fantastic service I was apprehensive because my regular service adviser was on leave. Mr Chy Wiggan came over to help me. I explained that this was my wife's BMW and t I was apprehensive because my regular service adviser was on leave. Mr Chy Wiggan came over to help me. I explained that this was my wife's BMW and that it is equipped with hand controls. I needed car back quickly because she could not use a loaner. I told him that I had 1:30 appointment in Garden City and would wait at dealership until 1PM then go to my appointment with loaner & return if necessary. Amazingly he told me at 12:30PM that car was ready. NYS inspection, brake fluid flush & oil change & filter all done. He even apologized that I might night make it to my appointmen in NYC in time misunderstanding that I was going to Garden City. There was no need to use loaner an I got to my appointment early Also it was the day before Thanksgiving with a busy service department. .I Was then able to go straight home to Brooklyn. I have a BMW dealership a couple of miles from my home but travel to Rallye in Westbury for their excellent service. I trust them because they do everything possible to take care of my wife and keep the car in excellent running condition. More
Terrible service Unhappy experience. Unreliable service. The low pressure tire remains unresolved after replacing two tires within one year in the sane wheel. Lied to Unhappy experience. Unreliable service. The low pressure tire remains unresolved after replacing two tires within one year in the sane wheel. Lied to me about tire warranty info. More
Mika is GREAT! She spends time explaining options, is very knowledgeable about all vehicles, she is available and responsive. We are very happy with both the dealership and our purchase. Raymond and Avri very knowledgeable about all vehicles, she is available and responsive. We are very happy with both the dealership and our purchase. Raymond and Avril Behr More
Vito wasn’t all that helpful. Because I wasn’t going to buy today, he was less enthusiastic. The dealership was nice and let you peruse a car, but he didn’t seem keen on letting me test drive a car without buy today, he was less enthusiastic. The dealership was nice and let you peruse a car, but he didn’t seem keen on letting me test drive a car without knowing what I want in the car. They didn’t have any X1 in stock for me to test drive and was resistant to put me in an X3. This is my impression of BMW dealerships now given this dealership wasn’t already highly rated. More
BMW Rally My first experience at Rally BMW went without any issues. I previously dealt with Free Port BMW and Joe Cavero for over 15 years. However, since J My first experience at Rally BMW went without any issues. I previously dealt with Free Port BMW and Joe Cavero for over 15 years. However, since Joe made the move over to Rally , it would make sense for me to also follow him. Joe has always taken care of my family ( my Dad and I) when it came time to finding the right BMW to fit our needs. The turning in my 2017 X4 , and getting me into a new 2020 X4 went without a hitch. Joe made sure he built me the correct X4, with the equipment that I requested . He was also very aggressive with getting me the financial deal that I needed. As my 2017 X4 , was coming off lease 11/26/19 and the new lease won't arrive until the first week in December he quided me to get a courtesy extension for 10 days. When the car arrived I was again notified promptly by Joe and the Keith Lindsay, again another great asset to the Rally BMW team. Keith was a pleasure to deal with on my delivery, couldn't be more helpful. I then met Charles Winters for the financial portion of my lease. He also , was a pleasure to deal with. I believe the entire process was approximately an hour. This was truely a great experience and will not hesitate to recommend Rally to each and everyone who asks. Thanks again Ray Falco More
AWESOME EXPERIENCE Professional staff, excellent service, totally great experience. I would recommend Rallye BMW 100% to my friends, business colleagues and family for a Professional staff, excellent service, totally great experience. I would recommend Rallye BMW 100% to my friends, business colleagues and family for a total awesome experience. More
Enjoyable experience I got a great car for a great price. sales staff was straight forward and found me a great value. I highly recommend this dealership. I got a great car for a great price. sales staff was straight forward and found me a great value. I highly recommend this dealership. More