Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rallye BMW
Westbury, NY
9,235 Reviews
Welcome to Rallye BMW – New York’s premier BMW center located in Westbury, New York. As a proud member of the Rallye Motor Company, our industry-best team is focused on satisfying each and every guest that visits our dealership. When you come to Rallye, you’ll notice the extraordinary care & attention to detail is simply unmatched by any other car dealership.
We share your passion for the Ultimate Driving Machine® and maintain a customer-centric focus to provide an automotive experience that’s second to none. As the top-rated BMW dealership in New York, we’re confident that you’ve come to the right place for all of your BMW needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 9,235 reviews
November 30, 2019
Service for Recall on Backup Camera I always receive a welcoming attitude and excellent customer service whenever I bring my car in for service. Adam Romano always greets me with a smile I always receive a welcoming attitude and excellent customer service whenever I bring my car in for service. Adam Romano always greets me with a smile and makes me feel like my care and satisfaction are paramount. I receive a loaner car quickly and I’m on my way. They are very organized and customer service focused. This is why I keep coming back to Rallye to purchase my BMWs, even though there’s another BMW dealer closer to my home. More
by Blongo5
Verified CustomerEmployees Worked With
Adam Romano
November 30, 2019
here for my third vehicle. salesman Robert Wachsman is very experienced and polite and is the reason we have picked our third vehicle from this dealership..Sharonda James was ve salesman Robert Wachsman is very experienced and polite and is the reason we have picked our third vehicle from this dealership..Sharonda James was very helpful and pleasant personality..Will definitely recommended Rally. More
by Juan Schietekat.
November 29, 2019
Excellent lease and service received from Vito Alami and Charles Winter for the lease of a BMW M550 XI. Vito and Charles and the entire Rallye BMW team has made my lease a pleasure. They followed the and Charles Winter for the lease of a BMW M550 XI. Vito and Charles and the entire Rallye BMW team has made my lease a pleasure. They followed the entire process and invited me to come for the lease process to develop. I am highly thankful and will always come to Rallye BMW to service my car and lease in the near future. More
by DKarp
Employees Worked With
Vito Alami, Charles Winter
November 28, 2019
satisfied repeat customer Been coming to Rallye since 2002. Chris Blanco as Service Manager and Robert Wachsman as Sales advisor are First Rate. They give 100% of themselves, a Been coming to Rallye since 2002. Chris Blanco as Service Manager and Robert Wachsman as Sales advisor are First Rate. They give 100% of themselves, as does the entire staff to give total satisfaction to their customers. N Brodsky, MD More
by NeilB
November 28, 2019
Very well organized and prompted service Love everything about Rallye Bmw service experience except they haven't been able to solve the problem that I originally came to them with. After seve Love everything about Rallye Bmw service experience except they haven't been able to solve the problem that I originally came to them with. After several trips to the shop, I still have oil leaking from somewhere in the engine and burning off the motor with a strong smell of oil in the cabinet of my car. More
by KSPE94
Employees Worked With
November 27, 2019
Buyers beware!!! BMW is NOTORIOUS for NOT honoring the warranty and Rallye BMW and their rude, racist, nasty staff will make sure of that. My Husband and I purchased my dream car a BMW M6 in Oct 2017 f warranty and Rallye BMW and their rude, racist, nasty staff will make sure of that. My Husband and I purchased my dream car a BMW M6 in Oct 2017 from BMW of Freeport (great team over there). 2 weeks after I purchased the car there was a malfunction. Turns out the drive shaft and rear differential broke. What?!! I was in NJ at the time. I had roadside assistance take it to the nearest BMW where they “fixed it” stating the drive shaft was recalled and the rear differential “just broke”. Again- what?!!! On my way home back to Long Island the same day I picked the car up from being “fixed” the car broke down on me AGAIN on the expressway. I had roadside assistance take it Huntington where they “fixed it”. Dec 2017. Moving forward, I took my car for all scheduled maintenances at Rallye BMW. 2 years later (Oct 2019) the rear difference broke AGAIN!!!! Are you kidding me?!? Again?!! A rear differential??? I had it picked up and taken to Rallye. They’re giving me false, incomplete information, and claiming I abused my car and will not honor the warranty. WHAT?!! You’re kidding right? Nope. Chris Blanco, a disgusting human being. Rude, over speaks, outright LIES, and the incompetence is astonishing. He made a claim saying I’ve done smoking burnouts and launch control. I asked for a print out of that information he claimed. He couldn’t give me a complete detailed report of that (Because it’s a LIE) . I requested it several time from him and someone named carol. Another obnoxiously rude person. They could not produce evidence of that claim but still refused to honor the warranty. I contacted BMW North America also, they are another group of incompetent employees that know nothing and just kept referring me back to the dealer. They will not and do not contact customers back for weeks ( 3 to be exact). I later find out the car had a previous owner for a short time and the rear differential Broke on that person as well. So now that is a total of the rear differential breaking four times. I’m not an expert but that definitely sounds like a faulty mechanical issue on BMW’s part. The short version is: after having my car sit there for 4 weeks I had it picked up. The tow truck driver arrived at the scheduled time (I informed Rallye the car would be picked up on that day and time). They did not have the car ready, tow driver had to wait 30 minutes. And while waiting he had an unpleasant conversation with Chris Blaco. The driver made sure to share that with me when he dropped my car off to my home. When the tow driver arrived at my house he asked if I can video him showing me underneath my car before he takes it off the truck. He was in shock. He said Chris Blanco told him my car is a “xxxx show” that the woman “beats the xxxx out of the car”. So the tow driver is looking underneath my car and says, I can’t see what he’s claiming anywhere the car looks nearly perfect and brand new underneath. He didn’t see or identify and rubber splatter to back up those claims of abuse from “smokey burnouts or launch control”. He further stated that IF that was the case I would have gone through a lot more tires. I’ve had the car 2 years and purchased a set of new tires in October 2019. That was the 1st set of tires I purchased since owning the car!!! To add insult to injury before leaving the tow truck driver says “oh they asked me to give this to you” and pulls out a plastic bag filled with bolts from my car!!!!!! Are you kidding me?!!’ This car is $132K car! This is how they returned my car, AND with a broken trunk lock and all the engine covers removed and thrown into my trunk! RALLYE BMW SHAME ON YOU!!!!! I’ve since has many experts look into this and dispute their claims of abuse. I have contacted an attorney and will continue to pursue this and keep you all updated. My attorney’s have informed me that BMW is NOTORIOUS for this!!!! BUYERS BEWARE! I am saddened that I’ve had such a bad experience with BMW. However, if you must: BMW of Freeport is your best bet. Rallye is just downright awful..... you’ll see for yourself. I hope not but you’ll see. More
by Charisma Perry
November 27, 2019
Great service Was able to get my car serviced in half the amount of time I was originally told. I would highly recommend this dealership to anyone Was able to get my car serviced in half the amount of time I was originally told. I would highly recommend this dealership to anyone More
by JEANNINEPRINCIPE24
Employees Worked With
Rafael Correia
November 27, 2019
Customer Service brings me back I have consistent automotive service at the dealership and the customer service is unparalleled. I deal primarily with Adam Romano after having worke I have consistent automotive service at the dealership and the customer service is unparalleled. I deal primarily with Adam Romano after having worked with Chris Blanco for years and their desire to ensure my experience at Rallye is exceptional is always appreciated. More
by FRANK.WETCHLER
November 27, 2019
Excellent! We’ve been Rallye BMW customers for 8 years. The service is efficient, professional and accommodating. Everyone there is friendly and welcoming. Compl We’ve been Rallye BMW customers for 8 years. The service is efficient, professional and accommodating. Everyone there is friendly and welcoming. Complimentary car wash and comfortable waiting areas. More
by CAIRN60
November 26, 2019
Inconvenient and non responsive I was called for a recall and had to bring the car in and pick up, an inconvenience. When I came home I found a panel missing. I am still waiting for I was called for a recall and had to bring the car in and pick up, an inconvenience. When I came home I found a panel missing. I am still waiting for a call back after calling at least 4 times and being reassured I will get a call back More
by RONYROTARY
