Rallye BMW

The Ultimate Dealer Rallye BMW is a complete dealership offering premier “performance” in sales and service. The experience of buying an automobile through Rallye was a w Rallye BMW is a complete dealership offering premier “performance” in sales and service. The experience of buying an automobile through Rallye was a wonderful experience. I was treated with respect and given every courtesy while determining the vehicle that would be best for me. And know that I am a proud BMW owner, I am confident that the service department will continue to provide me every accommodation while servicing my car. More

Tremendous service I purchased my 2018 430ix from an independent dealer and it came with a full warranty and maintenance package.I have had service of one kind or anothe I purchased my 2018 430ix from an independent dealer and it came with a full warranty and maintenance package.I have had service of one kind or another a few times at NO COST TO MYSELF and the service I received from Rallye was absolutely fantastic! It was so good in fact that I will most probably purchase or lease my next car from them. More

Paint and Interior Protection I dropped off my new 2020 M550 for the paint/interior protection application. The service advisor called me back within an hour that there was a reca I dropped off my new 2020 M550 for the paint/interior protection application. The service advisor called me back within an hour that there was a recall and software update outstanding for the vehicle. They were able to get it done at the same time. About two weeks later, I got a similar call for the 2019 X5 that I purchased a few months ago, I appreciate that the service team was proactive in both counts and reached out. I had a 2014 Mercedes Benz E Class before and felt that the service team wasn't as proactive as the BMW team at Rallye. This was my first experience with Rallye Service Center, but we're off to a great start. More

Super! Adequately staffed with friendly knowledgeable employees. All were terrific from start to finish. Dealership is managed so well which means a hassle Adequately staffed with friendly knowledgeable employees. All were terrific from start to finish. Dealership is managed so well which means a hassle free customer experience! More

Great customer service I have been with Rallye since 2016 and I greatly appreciate the customer service and efficiency of the dealer and staff. I have some premature brake p I have been with Rallye since 2016 and I greatly appreciate the customer service and efficiency of the dealer and staff. I have some premature brake pad issues on my 2017 X1 and am getting it resolved very amicably with the help of Mr.Carlson and Adam Romano. Adam is being very helpful and proactive in helping me fix the issue promptly. I would definitely recommend this dealership to anyone who is interested in a BMW! More

2nd purchase in five months; plus 1 referral :) I recently made my second purchase from Rallye BMW this year. In addition, I referred a friend who made a purchase yesterday, All three were new pur I recently made my second purchase from Rallye BMW this year. In addition, I referred a friend who made a purchase yesterday, All three were new purchases. I returned to Rallye due to the stellar service that I received from Len Brechner. He advised us in all three purchases and continues to be a star at Rallye. It will be a few years before we make another purchase, but I plan to return to Rallye and Len when that time comes. There are few points of feedback to share to help make the experience even better going forward. It is important to note that I think very highly of the Rallye team and will continue to use them in the future. Sharing these feedback points to help them continue to be a world class dealership. 1) I had to do quite a bit of following up to get into some of the test cars; one of which I ultimately purchased. My friend who I referred to Rallye had a similar experience. I totally understand that the test cars weren't available, but the team didn't manage my expectations on timing well. I had to continuously chase to get inside the car I wanted to buy. As a returning customer making a second new purchase in less than 5 months, I expected more "red carpet" treatment than I received at the onset. At the end of the day, Len took good care of us, but the initial experience when I reached out was a bit underwhelming. 2) I made an appointment to test drive and showed up right on time. I checked in with the front desk and waited 30 mins (almost walked out). The sales person walked by with another customer and I had to continue to wait. I wanted to test drive two cars that day and only got into one. The feedback here is that they should be more mindful of our time when appointments are made. I was not very pleased that day when I left and almost went to a different dealership to look for the cars I wanted to test drive. My friend who ended up making a purchase recently from Rallye was also there and he was shocked by the service we received that day. He only went back based on my strong recommendation and my promise that Len will take care of him. I feel that this was a one-off miss and sharing so that Rallye is more mindful in the future. 3) The front desk should pay attention to how long customers are standing around waiting and follow-up with the person they have an appointment with. This is customer service 101 and goes a long way to inform a positive experience. 4) The protection plans, etc. that I was offered were vastly different between the two purchases I made. Customers should be taken through all options and given the opportunity to decide. There were options I took with the M550 that I would've definitely taken with the X5 if I was given the opportunity. Alice B did a fantastic job taking me through the options for the M550; wish I had the same with the X5. 5) Where's my picture with my new purchase for Rallye's Facebook page??? I bought two NEW cars from Rallye. Not sure how much focus there is on social media, but there's an opportunity here to really drive business. Come on, the M550 is a BEAUTIFUL car, why wouldn't you want to showcase that on your site? More

Great service Always friendly and ready to help. Jose always welcomes you with a big smile and he is extremely knowledgeable. Quick and efficient service. . Always Always friendly and ready to help. Jose always welcomes you with a big smile and he is extremely knowledgeable. Quick and efficient service. . Always recommend Rallye BMW. More

New X5 Lease Coming off a three and rolling to a new three year. Dave was great and super helpful. I’d recommend him to people in the market for a new BMW. Coming off a three and rolling to a new three year. Dave was great and super helpful. I’d recommend him to people in the market for a new BMW. More

BMW M340xi purchase This was my 4th 3-Series BMW lease from Rallye and once again It has been a pleasurable experience. Bert Vargas continues to be very helpful in answe This was my 4th 3-Series BMW lease from Rallye and once again It has been a pleasurable experience. Bert Vargas continues to be very helpful in answering my questions and giving me the necessary information to track my new vehicle from the factory in Germany to the dealership for a smooth pickup. Hasan Barakat was very friendly and helped me with the financial paperwork to complete the lease. More

Great customer service, accessibility and friendliness I have been with Rallye since the late 1980"s and have never been disappointed in the care, customer service or efficiency of the dealer and staff. W I have been with Rallye since the late 1980"s and have never been disappointed in the care, customer service or efficiency of the dealer and staff. Would and have highly recommended this dealer to anyone who is interested in a BMW! Thank you for making care of my car so easy and pleasant. Both Adam and Chris are awesome and great representatives of Rallye. More