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Rallye BMW
Westbury, NY
10,601 Reviews
Welcome to Rallye BMW – New York’s premier BMW center located in Westbury, New York. As a proud member of the Rallye Motor Company, our industry-best team is focused on satisfying each and every guest that visits our dealership. When you come to Rallye, you’ll notice the extraordinary care & attention to detail is simply unmatched by any other car dealership.
We share your passion for the Ultimate Driving Machine® and maintain a customer-centric focus to provide an automotive experience that’s second to none. As the top-rated BMW dealership in New York, we’re confident that you’ve come to the right place for all of your BMW needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 10,601 reviews
September 24, 2020
One of the best experiences in car shopping,to highlight it was my sales advisor Francis Rueda who made the entire process smooth and hassle , was very supportive,i would no doubt give him a five star ratin it was my sales advisor Francis Rueda who made the entire process smooth and hassle , was very supportive,i would no doubt give him a five star rating. Would recommend the dealership to one and all. More
by kenshy872
Verified Customer
September 23, 2020
Keith Provided a pleasant and exceptional experience. I'm grateful I connected with Keith when I inquired about a 2021 bmw vehicle ! Thank you Keith and Rallye BMW! grateful I connected with Keith when I inquired about a 2021 bmw vehicle ! Thank you Keith and Rallye BMW! More
by EmH411
Employees Worked With
September 23, 2020
The staff is very friendly and good knowledge and answer my question about the car. The waiting area is clean and spaceious. The jobs is finish pretty fast. my question about the car. The waiting area is clean and spaceious. The jobs is finish pretty fast. More
by SIUFUNN47
September 23, 2020
It's been more than 6 years since I've known Carol, but she always gives me the best service. . Also, all service department team members are friendly. Thank you everyone. she always gives me the best service. . Also, all service department team members are friendly. Thank you everyone. More
by Stan K
Employees Worked With
September 23, 2020
I always find the service Dept to be very helpful. I do miss having my coffee when I come in as per Covid distancing. Thank you all. miss having my coffee when I come in as per Covid distancing. Thank you all. More
by WEEFIN
Employees Worked With
September 22, 2020
I’m less than 90day into my lease and after my experience with the service dept I regret my purchase. The tire sensor light kept coming on even after adding air. I didn’t have an appt and brought the car to with the service dept I regret my purchase. The tire sensor light kept coming on even after adding air. I didn’t have an appt and brought the car to service at 8:15am. I was told they didn’t have a loaner available since I didn’t have an appt and Monday’s are their busiest day. I obviously didn’t expect to have an issue with the car so soon. I would think since I was told as part of my lease I would be given a loaner they would keep stock on hand for customer in similar situations but instead I paid $12 for an Uber. I complained while at the location and was never offered a home ( which was less than 10mins away). I asked for a call back from my sales rep and never received one until I emailed a photo of my tire pressure reading after picking the car up. I was given the car with different amounts in each tire one had almost 40 while the rest were at 35. I’m not sure why they would service the car for an issue with the tires, tell me they will check all 4 tires and turn around and give me the car like that. I can’t help but to think since I opted not to purchase a new tire for $400 they didn’t care much about me after that point. When I mentioned my experience with the service dept to my sales rep, he explained someone should’ve offered me a ride home and he would have a service manager call me to “ make things right”. I received another call where I guess making it right was telling me how great my experience should’ve been along with the traditional sorry for what took place. So much for luxury service to go with my luxury car! More
by Ivy Auguste
September 22, 2020
Adam and Dennis are both wonderful service advisors. They are the best. Both gentlemen are very helpful. Keep up the good work. The service department is great. are the best. Both gentlemen are very helpful. Keep up the good work. The service department is great. More
by HAPON12
Employees Worked With
Dennis Deljamin, Adam Romano
September 21, 2020
It is with great displeasure that i have to say we were happy with the BMW brand of reliability and quality. We have owned/and leased BMS's since 2000. At least 5 of these vehicles with great fun and pleas happy with the BMW brand of reliability and quality. We have owned/and leased BMS's since 2000. At least 5 of these vehicles with great fun and pleasure and service fairness. However after advising BMW that the brakes were a great disappointment on this particular vehicle several times. Constant sensitive braking and short stopping and then driving our X1 for less than 20,000 only to experience pre-mature brake wear. We were told it was normal. Front brakes yes maybe, but not rear....And after being told we have to pay for service for the repairs for which we know in not normal brake wear. We are sorry to say that in the price range of this vehicle, there are many other choices in the market and for a $500 repair, BMW is loosing a lifelong customer. Sincerely Cindy and Steven Somma ps. not sure of the person we had dealings with More
by cssomma
Employees Worked With
September 21, 2020
Great service. Clearly explained what needed to be done. Great suggestions. Loaner car was ready. Clean environment. Would recommend to my friends and family anytime Great suggestions. Loaner car was ready. Clean environment. Would recommend to my friends and family anytime More
by BIGSHERM_850
Employees Worked With
Chy Wiggan
