Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rallye BMW
Westbury, NY
10,604 Reviews
Welcome to Rallye BMW – New York’s premier BMW center located in Westbury, New York. As a proud member of the Rallye Motor Company, our industry-best team is focused on satisfying each and every guest that visits our dealership. When you come to Rallye, you’ll notice the extraordinary care & attention to detail is simply unmatched by any other car dealership.
We share your passion for the Ultimate Driving Machine® and maintain a customer-centric focus to provide an automotive experience that’s second to none. As the top-rated BMW dealership in New York, we’re confident that you’ve come to the right place for all of your BMW needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 10,604 reviews
July 17, 2020
Dishonest dealer Went to Rallye for a regular service on my 2010 750i with 26,000 miles. I was told by service advisor that turbo coolant line and guibo was leaking a Went to Rallye for a regular service on my 2010 750i with 26,000 miles. I was told by service advisor that turbo coolant line and guibo was leaking and needed to be replaced. The cost for two items would be $7000. I went to two other BMW specialties for 2nd opinion. Both of them said that there was no sign of leak at all. Both parts were in perfect condition. They also took the pictures. After I forwarded the pictures to Chris, the GM at Rallye BMW service department, I was told that service cleaned the leaks. The 2nd specialist I went to was 2 weeks later after I visited Rallye. If there was a leak even Rallye cleaned as he claimed, it would show the leak again after 2 weeks driving. At the same time, despite how many times I e-mailed Chris asking for maintenance report (I have been doing maintenance with them every year since 2010), the request was ignored More
by roy.jif
Verified Customer
July 16, 2020
Excellent service as always. It was a pleasure to deal with my Service Advisor Chy as well! P.S. The questionnaire at the bottom about being able to schedule a service appt, check in on status, and rev with my Service Advisor Chy as well! P.S. The questionnaire at the bottom about being able to schedule a service appt, check in on status, and review the recommended repair work/maintenance from your mobile device instead of speaking with a service advisor only has a yes, no, or n/a option. I selected “yes” but only because I think that is a very good idea to have, however, there really should be an option for “both” because I would still want to speak with a service advisor for explanation of recommended repair work and to decide on the best course of action. But having something like an app to do all of those things as well would certainly be beneficial towards greater customer service. More
by RRICCI85
Employees Worked With
Chy Wiggan
July 16, 2020
I was lied to , about what needed to be done and the price for it was ridiculous, as my husband took my car to a reputable neighborhood repair place that he trusts , about what needed to be done and the price for it was ridiculous, as my husband took my car to a reputable neighborhood repair place that he trusts and that's how I found out. I was told I would be taken care of right away, I was 3rd on line and it was hours later before I got a call.. I tried to get a loaner car several times in 2 weeks, but was not able to get one. I bumped my issue up to the manager, but still no loaner car. Then, once I said I wasn't getting the work done there, I was ignored. Told to wait for my car and saw my car but no one came to me to give me my keys. I had to walk back in and ask what was going on, and then I was spoken to in a nasty manner. Never again. Nor will I buy a car there again for other reasons. The main one being George Kanes, who I really liked, is no longer there. More
by DISNEYDI
July 16, 2020
EXCELLENT, FIRST CLASS SERVICE! Brought my 3 Series in for AC issue and some other things Was immediately given a loaner, Everyone was extremely polite and competent. Was pleasantly Brought my 3 Series in for AC issue and some other things Was immediately given a loaner, Everyone was extremely polite and competent. Was pleasantly surprised after having dealt with other BMW dealerships. More
by ggarberlaw
Employees Worked With
Other Employees :
And another gentleman whose name I cant recall.
July 16, 2020
Mr. David Diaz was very nice and professional. He handled our return quickly and without any issues. Overall, the staff at Rally BWM are true professionals. our return quickly and without any issues. Overall, the staff at Rally BWM are true professionals. More
by John
Employees Worked With
David Diaz, Vito Alami, Charles Winter
July 15, 2020
excellent efficient, accurate estimated diagnostic impression and cost, correctly repaired the 1st time, clean surroundings, proper Covid-19 precautions, quick efficient, accurate estimated diagnostic impression and cost, correctly repaired the 1st time, clean surroundings, proper Covid-19 precautions, quick check in, car returned washed and cleaned More
by RMSCHOEN
July 15, 2020
Very Disappointed Scheduled valet service for my car to be picked up for a scheduled service. No one came to get the car. Called three times to find out what the hold u Scheduled valet service for my car to be picked up for a scheduled service. No one came to get the car. Called three times to find out what the hold up was and received a lot of apologies, but no action. I made this appointment two weeks ago and now I have an unserviced car that I'm about to go on a road trip with and an expired inspection. More
by kjbarn63
July 15, 2020
Software update for dash cams I love doing business with Rallye BMW, I have been to many other car dealerships over my life time and Rallye is the best of all of them. I love doing business with Rallye BMW, I have been to many other car dealerships over my life time and Rallye is the best of all of them. More
by barryjmoss
Employees Worked With
July 15, 2020
Always find the service to be prompt, efficient and courteous. Even during pandemic they made accommodations to have seating inside and outside. Did not have to wait ling. Thank you! courteous. Even during pandemic they made accommodations to have seating inside and outside. Did not have to wait ling. Thank you! More
by NBH218
Employees Worked With
Chy Wiggan
July 14, 2020
Great Customer Service I appreciated that Rallye is looking out for its staff and customers and has adjusted its procedures in light of the COVID-19 pandemic. Staff are wea I appreciated that Rallye is looking out for its staff and customers and has adjusted its procedures in light of the COVID-19 pandemic. Staff are wearing masks, outside seating is set up and sanitizer was readily available. The customer service is always on point and I appreciate my service advisor, Frank Trotta. More
by LiLo
Employees Worked With
