Rallye BMW

Service visit. My Service Advisor, Mr. Gianni Marini, is very professional and the main reason why I continue to service my BMWs at Rallye. Thank you. Clifford E. Se My Service Advisor, Mr. Gianni Marini, is very professional and the main reason why I continue to service my BMWs at Rallye. Thank you. Clifford E. Serie More

Okay, but poor communication I have been using Rallye for decades and have had at least 3 BMW's that I can remember. Service is generally good, but the last few times, communicati I have been using Rallye for decades and have had at least 3 BMW's that I can remember. Service is generally good, but the last few times, communication absolutely sucks. I told them I had to pick up the car by a certain time, was assured it would be ready and when I went to pick it up was told to wait for the car. I waited and waited and finally someone asked what I was waiting for and they revealed that the car had been brought out and parked before I even showed up. I was late to my next appointment because of that. Because although the intent may have been to help, the execution had the reverse effect. I left pretty pissed off and frustrated and as I write this, it feels the same. It really makes me want to consider a different brand to be honest. I'm just tired of the xxxxxxxx from Rallye. I guess it's better than Bayside's service center - that place is xxxx, but that's a different story. More

New tire needed The service was excellent and I was in and out as expected. Mr. Correia was very professional and courteous. I am already scheduling my next service The service was excellent and I was in and out as expected. Mr. Correia was very professional and courteous. I am already scheduling my next service appointment. More

First time, will return. First time, will return for future service. Appreciate the friendliness from all employees I worked with on this visit. Much quicker turn around time First time, will return for future service. Appreciate the friendliness from all employees I worked with on this visit. Much quicker turn around time than the other service center I used to go. Looking forward for more good experiences in the future. More

Excellent overall experience from start to end Every point of contact at Ralley from the minute we step foot in from receptionist to sales to pulling my leased X5. Was courteous, professional. Not Every point of contact at Ralley from the minute we step foot in from receptionist to sales to pulling my leased X5. Was courteous, professional. Not too over the shoulder houvering, questions were answered promptly and educational on some. A lot of patience from our sales rep, Dorian. (felt like a friend explaining the the different models/features, rather than a rep trying to sale a product/service) who found us what we need at a price we can work with. More

Good but could be better Service center was great, people were helpful for the most part. Logistically they could do a better job, for example, I was told my car would be read Service center was great, people were helpful for the most part. Logistically they could do a better job, for example, I was told my car would be ready by 3 when I went to get it serviced, and they had not even really looked at it by 5 PM, nor had they called to let me know that it would not be serviced until the next day. A minor hiccup since I had a loaner but a call would have been helpful so I am aware and can make future plans accordingly. More

New York State inspection As usual, service was timely and efficient. Adam Romano is amazing and always friendly and knowledgeable. Would highly recommend rallye service cent As usual, service was timely and efficient. Adam Romano is amazing and always friendly and knowledgeable. Would highly recommend rallye service center to friends and family More

pleasant surroudings The employee's at both the sales dept. and service dept. where very helpful and pleasant to be around. Very nice environment at service dept. while wa The employee's at both the sales dept. and service dept. where very helpful and pleasant to be around. Very nice environment at service dept. while waiting for my car. More

Great Service center Great service center. Dennis is the best in service department. Always goes above and beyond his job requirements and always a pleasure to deal with. Great service center. Dennis is the best in service department. Always goes above and beyond his job requirements and always a pleasure to deal with. More

540xi Very fast easy and professional job done with care a pleasure nick and Adam were wonderfull to deal with gave me a nice loaner car and stayed in tou Very fast easy and professional job done with care a pleasure nick and Adam were wonderfull to deal with gave me a nice loaner car and stayed in touch with me to let me know the car was finished More