Rallye BMW

Purchased a certified X5 car that has a problem with the front radiator support. There is rust and corrosion forming On top of the radiator support. car should’ve never passed the certification process I wa front radiator support. There is rust and corrosion forming On top of the radiator support. car should’ve never passed the certification process I was told by the dealer and a service factory rep needed to look at the car to get it fixed under warranty. so I took the car home and I am still waiting for a call from the dealer to let me know when the factory rep can come to the dealer to look at the vehicle. car was purchased in December of last year and it still under the factory warranty the situation needs to be corrected before the factory warranty runs out. This problem should have been seen and corrected before the car was certified. I think the multipoint inspection in this case failed and now I’m stuck with the problem. The dealership doesn’t seem to care about how unhappy I am with the vehicle problem and still to this day has not called me to try and rectify the situation. Will never recommend or buy another vehicle from them at this point. More

Vito is a great salesman! He gave me an awesome deal on my first bmw. I will definitely come back for my next one. I recommend everyone to come here and purchase a bmw. my first bmw. I will definitely come back for my next one. I recommend everyone to come here and purchase a bmw. More

New car delivery Due to coronavirus, Rallye delivered my new car to my home. Robert Chae was great. All paperwork was completed and I had my new car without leaving ho Due to coronavirus, Rallye delivered my new car to my home. Robert Chae was great. All paperwork was completed and I had my new car without leaving home. More

Desperate Times Call For Desperate Service Commitment During the mayhem of the CV-19 crisis, I blew a tire on the LIE. It was approaching 2pm and BMW Rallye was slated to close at 3pm. When I pulled into During the mayhem of the CV-19 crisis, I blew a tire on the LIE. It was approaching 2pm and BMW Rallye was slated to close at 3pm. When I pulled into the service station, it was very clean and staff were all trained to make everyone feel like the space was safe. Chris Blanco I am not surprised at all is management level. He met me and understood my emergency needs and authorized work to replace my tire immediately as I did not have time to wait for the next day service. I was in an out within an hour and have nothing but the highest praises to sing for Chris's assistance and seeing to me getting out as soon as possible. More

I knew I would buy a BMW but I would only go to Rallye due to my past experience in excellence. Matt Carlson runs a class operation with the client in mind! due to my past experience in excellence. Matt Carlson runs a class operation with the client in mind! More

Everything was good I got loaner car and left. I called them on Saturday and my car wasn’t ready which it was fine but Chris called me and told me that my car has been ready since Saturday and they have to them on Saturday and my car wasn’t ready which it was fine but Chris called me and told me that my car has been ready since Saturday and they have to get loaner car back soon as possible. I advised them Ithat I was working and there was no way I can go back Chris was keep saying he needs loaner car back. Some how I got day off and went next day to pick up my car was fixed and washed. I drove away approx 10 minutes later I noticed that voice command and navigation wasn’t working. I drove back and Emily was not to happy to see me. I felt unwelcome but didn’t have any choice. She called me few days later once and I wasn’t able to answer phone but she Left voice mail but didn’t bother to left me know that my car was ready or not and she didn’t bother to call me back More

Service is top notch. Everyone is pleasant and helpful. They get you in and out without a hitch, even during an international crisis. A plus team! They get you in and out without a hitch, even during an international crisis. A plus team! More

It was such a great pleasure dealing with everybody Dorian Jackson was very helpful . He is truly great ! Everybody really was had a great experience ! Dorian Jackson was very helpful . He is truly great ! Everybody really was had a great experience ! More

New lease Very efficient and courteous. Gabriel made the process super easy. Knowledge of my account/history was a pleasant surprise. I would definitely recomme Very efficient and courteous. Gabriel made the process super easy. Knowledge of my account/history was a pleasant surprise. I would definitely recommend Rallye to my friends. More

excellent services Came in for the annual inspection and got everything done within an hour. Car was washed! thank you so much David O'Neill and every one in Rallye BMW. Came in for the annual inspection and got everything done within an hour. Car was washed! thank you so much David O'Neill and every one in Rallye BMW. More