Rallye BMW

Poor communication and disrespect on the part of my advisor I went to have my tires changed as I came to the service center due to a promotion on tires. I was later surprised to find out that was charged over $ I went to have my tires changed as I came to the service center due to a promotion on tires. I was later surprised to find out that was charged over $700 more than what I have initially signed for. When I brought that to the attention of the advisor, he felt insulted that I asked for explanation. He became very impatient while labeling me as someone who was whining for money. He offered to remove $100 from the $2000 charged me. I refused that because all I was asking for is an explanation. The advisor said that he was about to hang up the phone and call me back later. I never received that promised call. Instead, $100 was removed from that overcharged $2000 for 4 tires . Again, I just wanted to find out why charged more when I had an invoice printed from the official website with an appointment scheduled for the service. I have been a customer of Rallye for over 7 years. That was my worst experience ever. More

Fuel Pump Warning All went well. The issue in question was covered by BMW’s warranty so cost was limited to the diagnostic review. I was given a loaner to drive in th All went well. The issue in question was covered by BMW’s warranty so cost was limited to the diagnostic review. I was given a loaner to drive in the interim while the repair was preformed. All was well upon receipt of the repaired automobile. More

Really BMW Rally BMW has been a one stop shop for me. The staff is excellent ready to help you give you suggestions and try to help you best as they can. I hi Rally BMW has been a one stop shop for me. The staff is excellent ready to help you give you suggestions and try to help you best as they can. I highly recommend this BMW service place. More

Fantastic experience Leasing my 3rd X3 with Bert Vargas. Excellent, knowledgeable, informative, friendly m, east to talk to, approachable client advisor... I enjoying my X Leasing my 3rd X3 with Bert Vargas. Excellent, knowledgeable, informative, friendly m, east to talk to, approachable client advisor... I enjoying my X3 M4 i More

Excellent experience It is a very nice dealership and Bert was easy to work with. I am very happy with the new BMW 3 series and recommend Rallye. It is a very nice dealership and Bert was easy to work with. I am very happy with the new BMW 3 series and recommend Rallye. More

Fantastic Experience Fantastic buying experience. Burt Vargas is very knowledgeable and a pleasure to deal with. He made the entire buying experience a pleasure, I high Fantastic buying experience. Burt Vargas is very knowledgeable and a pleasure to deal with. He made the entire buying experience a pleasure, I highly recommend both the dealership and Burt Vargas. More

Terrific Experience Once again I had a Terrific Experience in leasing my BMW X3 with Bert Vargas. He was professional in every sense of the word and made the experience p Once again I had a Terrific Experience in leasing my BMW X3 with Bert Vargas. He was professional in every sense of the word and made the experience pleasurable. He paid attention to every detail, and ensured that I received the car I wanted with the exact specifications and options I wanted. It was delivered before the estimated date. He is great to work with and I consider him a "Mench." This is the fourth car I have leased from BMW and him and hope to continue dealing with him in the future. More

a pleasure A PERFECT BUYING EXPERIENCE. VERY KNOWLEDGEABLE AND EXTREMILY HELPFULL. THIS WAS OUR FIFTH AUTO LEASED OR PURCHASED FROM BURT VARGAS . IT IS ALSO A PL A PERFECT BUYING EXPERIENCE. VERY KNOWLEDGEABLE AND EXTREMILY HELPFULL. THIS WAS OUR FIFTH AUTO LEASED OR PURCHASED FROM BURT VARGAS . IT IS ALSO A PLEASURE KNOWING THAT WE CAN COUNT ON HIM, BUT ALSOTHAT JAMES DELVECCHIO IS THERE WHEN WE COME FOR SERVICE. THEYU ARE TRULY A GREAT TEAM. More

An excellent buying experience The sales person I dealt with, Bert Vargas, was professional, courteous, knowledgeable and did everything I could expect and more to make my buying ex The sales person I dealt with, Bert Vargas, was professional, courteous, knowledgeable and did everything I could expect and more to make my buying experience enjoyable and stress free,. His attention to detail was very much appreciated. When I came to pick up my car, all of the details had been taken care of. All I had to do was sit with the genius for a tutorial, sign a few papers and drive off in my new X3. More

The Ultimate Buying Experience ! Bought a BMW 4 years ago for my wife and the experience was fantastic and always knew we would come back to buy another car when needed especially wit Bought a BMW 4 years ago for my wife and the experience was fantastic and always knew we would come back to buy another car when needed especially with Bert my sales person. But all I can say the service was even better than 4 years ago....just a pleasant buying experience all around. Discussing all the options on the vehicle and making me sure what ones I really wanted and needed and then finding the vehicle in the tri-state area and the effort to meet what I was looking for was amazing. Looking forward to the next time and know it will be a great experience. More