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Rallye BMW

Westbury, NY

4.6
9,209 Reviews
Welcome to Rallye BMW – New York’s premier BMW center located in Westbury, New York. As a proud member of the Rallye Motor Company, our industry-best team is focused on satisfying each and every guest that visits our dealership. When you come to Rallye, you’ll notice the extraordinary care & attention to detail is simply unmatched by any other car dealership. We share your passion for the Ultimate Driving Machine® and maintain a customer-centric focus to provide an automotive experience that’s second to none. As the top-rated BMW dealership in New York, we’re confident that you’ve come to the right place for all of your BMW needs.
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1 Brush Hollow Rd

Westbury, NY

11590

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Showing 9,209 reviews

July 29, 2018

Excellent communication and service Great service as always and the communication was excellent as well. I always use rallye’s service and will continue to. Chy and Frank are great More

by JWEITZ01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chy Wiggan
Aug 03, 2018 -

Rallye BMW responded

We're happy that you were provided with excellent service. Thank you for your continued business with us, we truly do appreciate it. We look forward to working with you again in the future!

July 29, 2018

Great service From the valet to the cashier everyone was wonderful my service writer Bret was very helpful all my questions were answered and his follow up was quic More

by MKMOTORS2626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2018 -

Rallye BMW responded

Thank you for taking the time to share feedback with us! We are delighted to hear that Bret was helpful and accommodating.

July 29, 2018

BEST ON LONG ISLAND From the time you drive in to the indoor service center and your last name appears on the widescreen monitor you realize this service center caters t More

by moncada.s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wachsman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Diaz, David O’Neill, Wallace Leung, Sheneta Dailey, Dominick DeChiara
Aug 03, 2018 -

Rallye BMW responded

Thank you for your five-star review of our dealership and your experience working with our staff. Our team is dedicated to superseding all of your expectations from start to finish!

July 29, 2018

Less than expected for BMW Dropping off the car for service was excellent. Returning the loaner and picking up my car was incomprehensibly bad for a BMW dealer. I still haven' More

by mrkreinces
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Two gentlemen in the garage whom I don't know., Sheneta Dailey
Aug 27, 2018 -

Rallye BMW responded

Good afternoon, Thank you for reaching out to us. At Rallye BMW we aim to deliver a completely smooth/seamless service experience. I'm sorry to hear that this was not the case during your last visit. Please do not hesitate to contact me directly regarding your experience. Best regards, Matthew Carlson Service & Parts Director mcarlson@rallyebmw.com 516-833-4863

July 29, 2018

Great customer service Personable, educated, personnel the team did a great job getting my car done in a timely fashion, I waited in the customer service lounge that was imp More

by ANNEZURLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2018 -

Rallye BMW responded

Thank you for your positive feedback, we're glad you had an enjoyable experience at our facility!

July 29, 2018

Service My family has been using this dealership for many years. Great customer service, they are on top of things and free car wash is a plus. More

by BMW430Xi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Vargas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David O’Neill
Aug 03, 2018 -

Rallye BMW responded

Thank you for your positive feedback and loyalty to our dealership!

July 27, 2018

completely satisfied I'm always confident that my car concerns are resolved in a quick timely professional manner. All issues (even the ones I didn't notice are fixed) ar More

by ULTRAMUSICPRESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pierre Abizeid
Aug 03, 2018 -

Rallye BMW responded

Thank you for your kind review! The people in our service department are well trained and very experienced with BMWs. We do what we can to make sure you and your car are back on the road as quickly as possible. We appreciate your loyalty to Carol and our dealership!

July 27, 2018

Love my service. Bret is my "go to guy. "Very accommodating professional trust worthy honest. PATIENT with me. If I have an issue (and that isn't very often ) He t More

by Lovemybmw
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2018 -

Rallye BMW responded

We're happy that you were provided with excellent service. Thank you for your continued business with us, we truly do appreciate it. We look forward to working with you again in the future!

July 26, 2018

BMW 4 Series Lease This dealership tries to make you feel like they’re different, but they’re not. Most BMW dealerships reward getting new leases by absorbing costs of t More

by NFBK
Recommend Dealer
No
Employees Worked With
Hasan Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard DeAngelo, Robert Chae
Aug 20, 2018 -

Rallye BMW responded

Hello NFBK: Thank you for your feedback regarding your lease-end experience as well as the unanticipated costs. To be surprised with a bill I'm sure was frustrating, to say the least. I would like to gather more information from you to see if there's anything we can do to assist. Please contact me at 516.833.4850. Richard DeAngelo General Sales Manager Rallye BMW

July 26, 2018

It was hot!! Air conditioner stopped working in 95 degree heat..... took a couple of days do have car serviced (because I wanted a loaner car) Car was serviced, a More

by ADAM47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2018 -

Rallye BMW responded

Thank you for your five-star review of our dealership and your experience working with our staff. Our team is dedicated to meeting all of your automotive needs!

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