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Rallye BMW

Westbury, NY

4.6
9,207 Reviews
Welcome to Rallye BMW – New York’s premier BMW center located in Westbury, New York. As a proud member of the Rallye Motor Company, our industry-best team is focused on satisfying each and every guest that visits our dealership. When you come to Rallye, you’ll notice the extraordinary care & attention to detail is simply unmatched by any other car dealership. We share your passion for the Ultimate Driving Machine® and maintain a customer-centric focus to provide an automotive experience that’s second to none. As the top-rated BMW dealership in New York, we’re confident that you’ve come to the right place for all of your BMW needs.
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1 Brush Hollow Rd

Westbury, NY

11590

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Showing 9,207 reviews

July 17, 2018

Leasing BMW X1 I was going to buy a different brand vehicle after leasing 3 BMW'S since I had retired. After looking at 4 other dealers, I went back to this dealersh More

by SPEECHPEDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wallace Leung, Dominick DeChiara
Jul 23, 2018 -

Rallye BMW responded

We're happy that you were provided with excellent service. We are honored that you have made Rallye BMW as your dealership. We look forward to working with you again in the future!

July 16, 2018

very good service Rallye is always a good BMW service provider. Easy to deal with, and easy to accommodate customer's need. Very professional. never have problem after More

by jeffgorgor
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Jul 16, 2018 -

Rallye BMW responded

We're happy that you were provided with excellent service. Thank you for your continued business with us, we truly do appreciate it. We look forward to working with you again in the future!

July 16, 2018

Moved to Rallye from another dealer Absolutely awesome. We lease multiple BMW's and had used a previous BMW dealer for MANY years. In the last couple of years that dealership really went More

by VIC.CUTRONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boyd, Richard DeAngelo
Jul 16, 2018 -

Rallye BMW responded

Thank you for taking the time to share feedback with us! We are honored that you have made Rallye BMW your BMW destination.

July 16, 2018

Quick, efficient and courteous Been going to Rallye BMW, for the five and a half years. Matthew Carlson is superb. Mr.Carlson is very helpful, professiona, courteousl and prompt. More

by MALI0195
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheneta Dailey
Jul 16, 2018 -

Rallye BMW responded

Thank you for taking the time to provide such positive feedback regarding your experience at Rallye BMW. We hope to serve you for a long time to come!

July 15, 2018

Poor handling of customer affairs Almost three months and I have not received a refund for something I shouldn't have been charged for. Service manager is handling this poorly and I wi More

by JUNIOR91669
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Blanco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Thomsen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chy Wiggan
Jul 23, 2018 -

Rallye BMW responded

Good afternoon, I do apologize for the frustration you've had with this service experience. We're working with BMW USA to ensure your satisfied with the resolution. In the meantime, please do not hesitate to contact us with any other questions or concerns. Again, we apologize for the inconvenience and hope to work with you again! Best regards, Matthew Carlson Service & Parts Director

July 15, 2018

After paying for a expensive extensive warranty I was told that a part that wasn’t under warranty needed to be fixed The price was $2300 After getting a second opinion and I took pictures theirs More

by RUSSELLPRSTN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darren Thomsen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Szypot
Aug 07, 2018 -

Rallye BMW responded

Good morning, I do apologize for the issue with regards to your vehicle. Please know that we're committed to your satisfaction and take your concerns to heart! Without more information, we're unable to look into your concerns. Would you please contact us so that we can discuss this further? I look forward to speaking with you soon. Best regards, Matthew Carlson Service & Parts Director mcarlson@rallyebmw.com 516-833-4863

July 15, 2018

excellent all around the team was perfect, as always I am a return customer and will continue to be for years to follow Thank you Nick and team More

by ASIRULNICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Soldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2018 -

Rallye BMW responded

Thank you for your positive feedback and loyalty to our dealership! We look forward to the years ahead working with you!

July 15, 2018

Awesome Service From start to finish our experience was excellent. Bert was a super knowledgeable salesperson and went above and beyond to help meet our needs and wa More

by RNIR2X
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wallace Leung
Jul 16, 2018 -

Rallye BMW responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership. Our team always strives to go above and beyond for our valued guests! We hope your son enjoys his new vehicle!

July 15, 2018

George was excellent; Found us what we needed and finished deal quickly. The car had just been added to inventory; he went out of his way to show it to us. More

by JENOLAF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Javier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hasan Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard DeAngelo
Jul 16, 2018 -

Rallye BMW responded

He is a great asset to our team! We wish you many happy miles, and look forward to being here for all of your sales needs in the future.

July 15, 2018

Great Service!! They have great customer service. I’m very happy with the results of my service experience. They are professionals in everything they do. Thanks for t More

by GQE79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Jul 16, 2018 -

Rallye BMW responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership. Our desire is to exceed all of your expectations in fulfilling your automotive needs!

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