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Rallye BMW

Westbury, NY

4.6
9,207 Reviews
Welcome to Rallye BMW – New York’s premier BMW center located in Westbury, New York. As a proud member of the Rallye Motor Company, our industry-best team is focused on satisfying each and every guest that visits our dealership. When you come to Rallye, you’ll notice the extraordinary care & attention to detail is simply unmatched by any other car dealership. We share your passion for the Ultimate Driving Machine® and maintain a customer-centric focus to provide an automotive experience that’s second to none. As the top-rated BMW dealership in New York, we’re confident that you’ve come to the right place for all of your BMW needs.
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1 Brush Hollow Rd

Westbury, NY

11590

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Showing 9,207 reviews

June 18, 2018

Fast & Friendly The service team at Rallye BMW was wonderful! From the minute I drove in until the moment I drove away I was well taken care of. Friendly is an unders More

by FOXFIRE264
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Soldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2018 -

Rallye BMW responded

Thank you for your kind review! We're committed to your satisfaction and aim to provide the best automotive experience possible.

June 18, 2018

Fast and very kool staffs... They are awesome.. just awesome!!! It’s for women can’t be explain to hard what is wrong my car. They are understanding and fixed. More

by KOBESILKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James DelVecchio
Jun 19, 2018 -

Rallye BMW responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership. We're glad you put your trust in Rallye for your automotive needs!

June 18, 2018

Best service experience Rallye BMW service department has been amazing. They make it easy and convenient, don't push unnecessary service and communicate very well. They also More

by hamzer11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheneta Dailey
Jun 19, 2018 -

Rallye BMW responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership, and thank you for choosing Rallye!

June 17, 2018

Service experience Adam Romano is a very knowledgeable, competant, honest, and customer focussed service lead. When ever bringing in our car , I request Adam. I find t More

by GARYCOHEN2121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Jun 18, 2018 -

Rallye BMW responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership. We're glad you put your trust in Rallye for your automotive needs!

June 17, 2018

Treats me like a King Walking in my first time to purchase a Five Series, to seeing my name on the directory when I pull in for sevice, to the service and sales staff that More

by ADAMROCHLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano, Brian Cano
Jun 18, 2018 -

Rallye BMW responded

Thank you for your five-star review, Adam. We're committed to your satisfaction and aim to provide the best automotive experience possible.

June 17, 2018

Horrible Waited 3 1/2 hours for what was supposed to be 60 minutes followed by owing them for a tire that was “supposed” to be under warranty and they put the More

by CMALLILO05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chy Wiggan
Jul 09, 2018 -

Rallye BMW responded

Good afternoon, I'd like to apologize for the delay in your recent service visit. We do our best to provide the most efficient service for your BMW. However, we realize that with all the variables that can occur during service, occasionally we fall short of our goal. We apologize for the inconvenience and hope that you will give us another chance when it comes time for your next service. If you have any questions in the meantime, please do not hesitate to contact me directly. Best regards, Matthew Carlson Service & Parts Director 516-833-4863

June 15, 2018

Inspection Service was excellent with loaner car available to keep me on the move. Although cost for repair for a eight year old vehicle seem high, vehicle retur More

by ILENEDJB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carol Clark-Muniz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James DelVecchio, Chy Wiggan
Jun 18, 2018 -

Rallye BMW responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership, and thank you for choosing Rallye!

June 14, 2018

Great customer service Everyone is very nice to greet customers. The service people answer all my questions and accommodate all my needs. I strongly recommend Rallye BMW. More

by RPHMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James DelVecchio
Jun 14, 2018 -

Rallye BMW responded

We're happy that you were provided with excellent service. We're committed to your satisfaction and aim to provide the best automotive experience possible.

June 14, 2018

Not satisfying Suggested stuff that didnt need to be done, and when had suggested stuff done it wasent done right. Will not be going back there again... More

by DPAWLOWICZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chy Wiggan
Jun 15, 2018 -

Rallye BMW responded

Good afternoon, I'm sorry to hear that your recent service experience was unsatisfactory. The service repairs recommended by our dealership is based on the extensive training of our Service Advisors & Factory-Trained Technicians. If there was an issue with the repairs done, we would definitely like to know about it. Please contact me directly so that we can learn more about any potential issues with your vehicle. Best regards, Matthew Carlson Service & Parts Director 516-833-4863

June 14, 2018

Smooth and efficient Scheduling an appointment was easy, check in went smooth and the work was done in the time frame promised and was kept advised of progress More

by mjatty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Javier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David O’Neill
Jun 18, 2018 -

Rallye BMW responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership, and thank you for choosing Rallye!

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