
Rallye BMW
Westbury, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Quick and smooth transition I had test drove the car last week and was given a breakdown on price and lease terms; a week later I decided to get the car and I was out of my old o I had test drove the car last week and was given a breakdown on price and lease terms; a week later I decided to get the car and I was out of my old one and into my new one within 24 hours. The process was simple and smooth, it was a great experience overall More
Impeccable Service Dennis Deljanin is always a great help whenever I need service! Thanks for all your seamless help every single visit! I’m so appreciative and this is Dennis Deljanin is always a great help whenever I need service! Thanks for all your seamless help every single visit! I’m so appreciative and this is exactly why I went with BMW! Impeccable service! More
First service impression This is my first service trip & I am not really impressed. i made an appt meant online one week in advance and the apptment selected was available. O This is my first service trip & I am not really impressed. i made an appt meant online one week in advance and the apptment selected was available. On arriving there, I was at a lost because this was my service with Rallye. Although so many staff members were mulling around, nobody came up to direct me. After 5 minutes, I walked up to this reception stand to ask what todo to get service, I found out that despite a confirmation email, I was not on the list. The person was kind enough to take my car in. I am to wait for an advisor, but I was not assigned one. After 10 minutes, somebody finally approach me and start the process. Gianni was nice and answered my questions. He also kept me informed of the work needed to be done and the time frame. I was happy with his service. I have the impression that I was scheduled for a loaner to take me home. I then realize that there was no provision for a loaner online but a choice to get a shuttle. That was not what I wanted, but a shuttle was arranged to take me home. When the car was ready, I received a call as promised and a shuttle was arranged to pick me up. It was not until 1.5 hours of anxiously waiting , and, after I called about the status of the shuttle to find out my shuttle was highjacked to drop off somebody else first. i scheduled an early apptment to avoid peak traffic hours and I ran right into peak traffic because of the high jacking of the shuttle! I hope that Rally works to ease customer’s anxiety, especially for those who does there for the first time. More
Carol was helpful A service that was performed for free At one time, they now want to charge Me for that same service. Unbelievable Just to remove coins from vents A service that was performed for free At one time, they now want to charge Me for that same service. Unbelievable Just to remove coins from vents More
it was a great experience It was a great experience. They get your service in quickly, friendly and without any hassle. Even to get a loaner car was not a problem. Adam was ver It was a great experience. They get your service in quickly, friendly and without any hassle. Even to get a loaner car was not a problem. Adam was very helpful too. More
AS ALWAYS, A GREAT EXPIERENCE GEORGE ALWAYS MAKES THE EXPIERENCE STRESSLESS. WORKED TO FIND THE PREFECT CAR TO FIT MY NEEDS. AND THAT'S NOT ALWAYS EASY ! EVERYONE AT DEALERSHIP MA GEORGE ALWAYS MAKES THE EXPIERENCE STRESSLESS. WORKED TO FIND THE PREFECT CAR TO FIT MY NEEDS. AND THAT'S NOT ALWAYS EASY ! EVERYONE AT DEALERSHIP MAKES YOU ALWAYS FEEL WELCOME. More
Service review with Bret. Wonderful service with Bret! He was very kind and helpful. I am very happy with his professionalism. Thank you Bret!!!!!! Have a good day. Samira Wonderful service with Bret! He was very kind and helpful. I am very happy with his professionalism. Thank you Bret!!!!!! Have a good day. Samira More
very helpful and pleasant Very accomadating. It is a pleasure to visit your facility. I am always treated like a valued customer . Your work and help is also first rate Very accomadating. It is a pleasure to visit your facility. I am always treated like a valued customer . Your work and help is also first rate More
Exceptional service from The moment I pulled up to the service gate everyone was very attentive and prompt to assist me. Very professional atmosphere and was treated exce from The moment I pulled up to the service gate everyone was very attentive and prompt to assist me. Very professional atmosphere and was treated exceptional. More
Great service, always! Very fast and courteous. I had to take my X1 in to get a door handle replaced and needed a ride back to work. The drop off process took less than 10 m Very fast and courteous. I had to take my X1 in to get a door handle replaced and needed a ride back to work. The drop off process took less than 10 minutes. About 2 hours later I got a text, my car was ready. I went to pick it up and not only was it ready, but it was also washed and vacuumed. Great service as always! More