Rallye BMW

This is the third BMW we leased and both Bert and Gabe made the decision a very easy one. My wife and I always felt that we were not only getting special attention but buying a great product. Bert got us made the decision a very easy one. My wife and I always felt that we were not only getting special attention but buying a great product. Bert got us the price we could afford and spent the extra time reviewing the new benefits of the 528i. From sales to service we feel Rallye does an excellent job and makes our buying decision a very very easy one. More

I purchased my first BMW at Hassle BMW as they were the closest dealer to my home. The service was so bad and impersonal that I refused to go back. EVERY time I needed service, it came with some unexpecte closest dealer to my home. The service was so bad and impersonal that I refused to go back. EVERY time I needed service, it came with some unexpected "surprise". Staff was unfriendly, service was not performed as promised, etc. As an alternative, I began having my service done at Rallye BMW and I have never been treated better at an automobile dealer in my life. What a pleasant surprise. I just purchased my fourth BMW from them last month, and despite the fact that I have to travel much further to get to the dealership, I would not deal with anyone else. More

I dealt with Rallye BMW and Zane Radwan primarily over the phone and negotiated a great price for a pre-owned 2011 535i. Zane put in maximum effort to make this deal happen, despite hitting a few adminis the phone and negotiated a great price for a pre-owned 2011 535i. Zane put in maximum effort to make this deal happen, despite hitting a few administrative problems. We got everything figured out, and I flew to NYC where they picked me up at the airport. The transaction went smooth, and I drove away with my new car that afternoon. The vehicle matched the description online perfectly. A++ experience. I would recommend Rallye BMW and Zane to all of my friends. Now my only problem is going the speed limit. More

Denny Kwon made everything so easy from the start. Beginning with explanations to figuring out what was available, pricing to delivery resulting in hassle-free leasing! I've never been helped by a sal Beginning with explanations to figuring out what was available, pricing to delivery resulting in hassle-free leasing! I've never been helped by a sales man more helpful and courteous as Denny. He relieved any anxieties or fears I had about leasing a new car for the first time. I will DEFINITELY recommend him to my friends and others that are looking to either buy or lease a BMW. Denny, you made a life-long customer with me. Rallye, Denny is a huge asset to your sales team. Thank you! More

I am just an average joe, so I wasnt sure how I was going I am just an average joe, so I wasnt sure how I was going to be recieved walking into this dealership, but I have to give credit where credit is I am just an average joe, so I wasnt sure how I was going to be recieved walking into this dealership, but I have to give credit where credit is due. The minute I walked in till I drove away with my new car I was treated professionaly. This was the best experience i have had buying a car. Henry Lou did an outstanding job as well as the rest of the staff I had dealings with. My only issue was negotiations, there was none, but after checking KBB the car was fairly priced, so I went for it. I will definetly recommend Rallye BMW to a friend. More

Both service manager, Kevin and the shop foreman took a significant amount of time to ensure they understood the problem. The shop foreman spent 30 minutes driving around with me to fully understand what significant amount of time to ensure they understood the problem. The shop foreman spent 30 minutes driving around with me to fully understand what the symptoms of the problem were. Although I had arranged for loaner, he asked me if I had time to wait 45-60 minutes because he believed that he knew what the problem was and he could likely fix it so that I could have my car immediately. The dealership has a nice cafe with a wireless internet, so waiting is enjoyable. Not to mention the free Starbucks coffee. After 40 minutes, the foreman returned with the car where he spent another 15 minutes riding around with me to ensure the problem had been resolved. Which it had. My service appointment was made only 2 days before and a loaner was arranged for. I have the same arrangement with a Volvo that I own but to get a loaner, I usually have to make an appointment at least 1-2 weeks in advance. More

This is my 4th BMW with this team. It was a very smooth process from ordering of the car ( from germany ) to picking it up. I got exactly what I wanted and I am very pleased. process from ordering of the car ( from germany ) to picking it up. I got exactly what I wanted and I am very pleased. More

This dealership is the best I have worked with in regards to customer service, quality of work. I would highly recommend Rallye BMW for new and used car purchases and service. to customer service, quality of work. I would highly recommend Rallye BMW for new and used car purchases and service. More

This is my second car that I leased from Rallye BMW. The major reason I returened is Ryan Schlotter, the sales representative that assisted me in leasing another 328XI. Ryan's approach to his customers is o major reason I returened is Ryan Schlotter, the sales representative that assisted me in leasing another 328XI. Ryan's approach to his customers is one of friendship, professionalism, and his expectation to succeed in satisfying the customer. He found a car that suited me, it did not take long at all. He had me processed and ready to deliver my vehicle in no time at all. When Ryan completed the sales process, he put me into Amanda's care, and she did an excellent job advising me of the options available, and the costs. There was no pressure, as I have experienced at other dealers to buy extras, just good advise and an expediant visit with her. I was then fortunate to have Terrance show me my new vehicle and explain whatever I needed to know to enjoy my new car. He was profession, friendly, and extremely knowledgable about the car. Overall, I am very satisfied that I came back to Rallye, and look forward to doing business with them again in the future. The three people that I dealt with are assets to the dealership. Ronald M. Regan More

Twice took my car for a recall and service.Told Oneill both times that brakes made screeching noise.Both times he declined to acknowledge that the problem even existed.Meanwhile the brakes keep screeching both times that brakes made screeching noise.Both times he declined to acknowledge that the problem even existed.Meanwhile the brakes keep screeching al the time More