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Rallye BMW - Service Center

Westbury, NY

4.6
4,512 Reviews

4,512 Reviews of Rallye BMW - Service Center

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May 03, 2024

Provide different options and professional services. Website provide video to show the inspection conditioning. Provide great free coffee also. More

by timochiu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024 -

Rallye BMW responded

Timochiu, we're glad to know you found our options and services at Rallye BMW professional. We hope the inspection videos were helpful! Enjoy that coffee on your next visit!

May 02, 2024

Excellent service department, from the greeting, to loaners and my service advisor Frank Trotta. Top notch all around! More

by Mahikv1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Rallye BMW responded

We're so glad to know you had an excellent experience with our service department and Frank Trotta at Rallye BMW. Thanks for the top-notch review!

May 02, 2024

extremely helpful, professional & courteous. Brett kept me informed about my car repairs & whe the car would be ready More

by lputnam1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Rallye BMW responded

We're glad to know that Brett and our team at Rallye BMW were able to keep you well informed about your car repairs. Thanks for the positive feedback!

May 01, 2024

A great BMW branch, both the technician and the Service department are very accomodating and honest in dealing with their customers, that’s why I always return to them even when it’s not so convenient beca More

by JUBOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Thomsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Rallye BMW responded

We're so glad to know that our team at Rallye BMW has been able to provide you with great service. Your loyalty and willingness to travel the distance means a lot! Safe travels until your next visit!

May 01, 2024

Customer service his not good. My truck was in for service, I have to keep calling for information More

by annmarie7035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bret Hines
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Rallye BMW responded

I'm sorry to hear that we haven't earned your five stars. I would like to see what I can do to make things right. Would you please contact me at your earliest convenience? Thank you, Chris Blanco - Service Manager - 516-833-4862

May 01, 2024

From start to finish, Dennis made sure that I was in the loop and that I was comfortable. I came in for basic service (oil change) and they gave me a loaner so that I could complete my errands and then kep More

by JIDIAMOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
May 01, 2024 -

Rallye BMW responded

We're delighted to know that Dennis and our team at Rallye BMW provided you with top-notch service! It's great to see how much you appreciated the communication and convenience. Thanks for sharing your experience, we look forward to serving you again in the future!

May 01, 2024

Wonderful dealership that consistently works very hard to insure a positive buying and ownership experience for its customers. More

by PsychDoc
Recommend Dealer
Yes
Employees Worked With
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hasan Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Rallye BMW responded

We appreciate your kind words! Our team at Rallye BMW always strives to provide a positive experience for our customers. Thanks for the review and we look forward to serving you in the future!

April 30, 2024

I found th staff professional and courteous. Chris is very well versed and extremely knowledgeable about the details of my car . More

by jamestolley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Rallye BMW responded

James, it's great to know that Chris and our team at Rallye BMW were able to provide you with the detailed information you needed. Thanks for your kind words!

April 29, 2024

Making an appointment was easy, found the date I wanted without any problems. Service advisor Dennis is very friendly and helpful person. Service was completed quick. I'm satisfied. More

by Alex S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis D
Apr 29, 2024 -

Rallye BMW responded

Alex, we're glad to know that Dennis and our team at Rallye BMW made your service appointment a breeze. Thanks for sharing your satisfaction with us!

April 29, 2024

Making an appointment was easy, found the date I wanted without any problems. Service advisor Dennis is very friendly and helpful person. Service was completed quick. I'm satisfied. More

by Alex S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis D
Apr 29, 2024 -

Rallye BMW responded

Alex, we're delighted to know that Dennis and our team at Rallye BMW made your service appointment a breeze. We appreciate the positive feedback!