Back

Rallye BMW - Service Center

Westbury, NY

4.5
5,468 Reviews

5,468 Reviews of Rallye BMW - Service Center

Sort by
June 12, 2025

Didnt clearly explain the hybrid charging process at all. Very frustrating. Would not have bought the car if I fully understood. More

by BDEBATTO
Recommend Dealer
Yes
Employees Worked With
Victoria Sarocco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria Sarocco
Jun 12, 2025 -

Rallye BMW responded

I apologize for any confusion regarding the hybrid charging process. We aim to provide clear and comprehensive information, so it's disappointing to hear we fell short. Please feel free to reach out if you have further questions or need assistance with your vehicle. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

June 12, 2025

Anthony persaud was excellent he personally met me followed up with my issues best service and employee I have dealt with More

by Ricor107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Rallye BMW responded

We're delighted to hear that Anthony provided you with excellent service at Rallye BMW! It's great knowing he was attentive and helpful throughout your experience. Thank you for sharing this feedback!

June 12, 2025

The customer service representative Carol Clark Munoz is the best that I’ve dealt with not only re: car servicing but any industry including a world class organization like American Express. Keep Carol happ More

by bdimler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Rallye BMW responded

Thank you for your loyalty, Bruce! We're delighted to hear that Carol has made such a positive impact on your experience with Rallye BMW. We'll be sure to pass along the praise and keep up the great work!

June 11, 2025

everyone that works here is extremely kind and knowledgeable in what they do, my car is always in good hands. More

by ramisayesmin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Quillupangui
Jun 12, 2025 -

Rallye BMW responded

We're delighted to hear that you feel confident in the care your car receives at Rallye BMW. Thanks for sharing your experience with us!

June 11, 2025

Although it took a while from handing in the key to getting the vehicle into the shop for work (close to 30 minutes), it was smooth. The work (engine oil change) took about an hour & 10 minutes, which More

by Seming
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Rallye BMW responded

Thanks for your patience and understanding during your visit to Rallye BMW. We're glad to hear the process went smoothly overall!

June 11, 2025

The job I wanted done, was completed and I got the vehicle to pass inspection , However trying to contact the service advisor was a bit difficult. Communication was a bit lacking. Overall everythin More

by DAVEY.BEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employee not on the list
Jun 12, 2025 -

Rallye BMW responded

Davey, thanks for your feedback! We're glad to hear everything worked out well with your vehicle at Rallye BMW. We'll work on improving our communication and appreciate you bringing it to our attention. Safe driving!

June 11, 2025

Anthony Persaud from service is an asset to you’re business he is extremely professional with excellent communication skills More

by Monicap107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Rallye BMW responded

Thank you for recognizing Anthony's professionalism and communication skills! We're proud to have him on our team at Rallye BMW, and we're delighted he could assist you so well.

June 10, 2025

All of my experiences at Rallye BMW have been top notch. The customer service has been excellent. More

by MORPHEOUS44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Rallye BMW responded

Thanks for leaving Rallye BMW a review! Have a great day!

June 10, 2025

Anthony helped me with my x7, needed service. Will be a returning customer forever. Communication was on point. Clear guidance and set great expectations More

by Lu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Rallye BMW responded

Lu, we're delighted to hear that Anthony provided excellent service for your X7 at Rallye BMW. Thank you for the kind words, and we look forward to seeing you again!

June 10, 2025

Anthony P. from the BMW Service Department was exceptional. He provided outstanding customer service—demonstrating kindness, patience, and a thorough understand More

by Mgonzalez.9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Rallye BMW responded

Thank you for sharing your experience with Anthony and the team at Rallye BMW! We're delighted to hear that his professionalism and attention to detail made a positive impact on your visit. We appreciate your feedback!

...
16
...