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Rallye BMW - Service Center

Westbury, NY

4.5
5,322 Reviews

5,322 Reviews of Rallye BMW - Service Center

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March 03, 2022

Large, professional staff. Although delayed in doing the emissions recall, they did reschedule with a loaner car. More

by alberti.steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carol Clark-Muniz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2022 -

Rallye BMW responded

Thank you for this feedback. We're very sorry if you had anything less than a 5-star experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

March 03, 2022

It was my first service with this dealership. ... Everything, starting from the call to service dept to the delivery of the vehicle was smooth... Really appreciate the treatment to the custome More

by prasanthpnair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Mika
Mar 04, 2022 -

Rallye BMW responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 02, 2022

My representative there is great. Always follows up and takes care of me very well More

by steve Warren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chy Wiggan
Mar 03, 2022 -

Rallye BMW responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 01, 2022

They have a very professional and efficient service department. They are my go to dealer! More

by Maurice S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Rallye BMW responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks, Maurice, choosing Rallye BMW!

February 28, 2022

Service was completed properly, on time, courteous and they offered me a loaner car to use. More

by KSHAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Marsh
Mar 01, 2022 -

Rallye BMW responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 28, 2022

the car did not get a car was and was giving to me very dirty not the way i gave the car for service so i was told to come back and i did and they did a very poor car wash on my car just wasted my tim More

by MILLIEBRUH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Julia Mika
Mar 17, 2022 -

Rallye BMW responded

We're sorry that you didn't have a completely satisfying visit. Thank you for your contact information and someone from our management team will be reaching out to you shortly to discuss your experience. Thank you for your time, and hopefully, we can get to the bottom of this.

February 28, 2022

Just excellent service! I had to leave on a business trip - Adam arranged to have my car picked from my home, had it serviced and dropped it back. I really needed the car se More

by REAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Feb 28, 2022 -

Rallye BMW responded

Thank you for choosing Rallye BMW. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 27, 2022

Courteous and very professional. Service with a smile. Best experience I’ve had with car dealerships and service More

by DCHU2901
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea Django
Feb 28, 2022 -

Rallye BMW responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 27, 2022

i am treated like a King at Rallye. the word no does not exist in their vocabulary More

by ANDREW.LANGUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Rallye BMW responded

Thanks for sharing your thoughts about your experience with Rallye BMW. We appreciate your business and hope to see you again soon!

February 27, 2022

Courteous and professional great service i’ve been with you guys since 2007 and all the services was great Christopher it was very helpful thank you for your service More

by jrdesousa1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Rallye BMW responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye BMW.

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