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Rallye BMW - Service Center

Westbury, NY

4.5
5,413 Reviews

5,413 Reviews of Rallye BMW - Service Center

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October 27, 2021

The service at Rallye BMW is excellent everyone is polite and they keep you informed on what’s going on with your vehicle as your waiting More

by shiveen37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

Rallye BMW responded

We appreciate you taking the time to leave us a five-star rating. Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help.

October 27, 2021

My 2018 M550i went in for routine service and detailing. I spoke with my service rep, Adam Romano before scheduling my appointment and again when I arrived at Rallye. We reviewed my "list" and my car was o More

by TOBE87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Oct 27, 2021 -

Rallye BMW responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 27, 2021

Service helped solve the problem with car over the phone. Saved a trip to the dealership. More

by juniebird1021
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

Rallye BMW responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye BMW.

October 27, 2021

I have never had my BMW's serviced anywhere but at Rallye. The service reps have always been knowledgeable, courteous and professional. Chris Blanco and Adam Romano are part of your outstanding servic More

by TOBE87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Oct 27, 2021 -

Rallye BMW responded

Thanks for sharing your thoughts about your experience with Rallye BMW. We appreciate your business and hope to see you again soon!

October 27, 2021

Superb service and attention to detail. My service representative Brandon addressed all my needs and was meticulous in handling all of the service issues I required More

by Ledgerpaper1463!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

Rallye BMW responded

Thank you for choosing Rallye BMW, your feedback and rating mean a lot to us. We're glad Brandon was able to help, and we hope to see you again!

October 26, 2021

I brought my 2021 330ix in for service. I needed a tire replacement and a scheduled maintanance oil change. All was done in only 1 hour, including complimentary car wash. Chris Williams (my service advisor More

by Nick M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Rallye BMW responded

Thank you, Nick! Quality customer service is always our number one priority, and we're happy to hear that Chris met your expectations. Thank you for choosing Rallye BMW. We look forward to having you as one of our valued customers for many more years to come!

October 25, 2021

Rallye was great as usual. Chris is awesome and keeps me informed. I enjoy dealing with him. More

by Alberta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Rallye BMW responded

Thank you for the kind words for Chris here in our service department! We look forward to sharing your compliments with Chris and our team. Thank you for your business, Alberta! Please don't hesitate to let us know if we can be of further assistance. We're always happy to help.

October 25, 2021

Appointment was honored in a timely manner. Loaner car was super clean. Drop off car to loaner drive off was less than 15 minutes. Picking up car after service + loaner car drop off was equally efficient. More

by LGARRENDU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis
Oct 25, 2021 -

Rallye BMW responded

Thank you for your business. We appreciate you taking the time to leave us this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 24, 2021

Went for a oil change, had to wait 45 minutes till after I paid the bill to get my car back More

by JOEVUK
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Oct 24, 2021 -

Rallye BMW responded

Thank you! We appreciate your business, Joe, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye BMW.

October 24, 2021

It was a pleasure dealing with David and Chris. Awesome personal attention. I even stopped at my sales rep and discussed my next BMW More

by BERKY99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David O’Neill
Oct 24, 2021 -

Rallye BMW responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with David and Chris to be a positive one at Rallye BMW. Please don't hesitate to reach out if you need anything else.

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