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Rallye BMW - Service Center

Westbury, NY

4.5
5,413 Reviews

5,413 Reviews of Rallye BMW - Service Center

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October 21, 2021

FROM THE MOMENT YOU ENTER THE SERVICE DEPARTMENT YOU ARE TREATED LIKE FAMILY LOVE THEM ALL More

by ANDREW.LANGUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chy Wiggan
Oct 21, 2021 -

Rallye BMW responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Andrew, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye BMW, we look forward to having you as one of our valued customers for many more years to come!

October 21, 2021

The service advisor was very helpful and kept me informed on the status of my vehicle More

by Tasos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2021 -

Rallye BMW responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 20, 2021

Had a very good and efficient service experience. The service advisor, Christoper Williams, was friendly, knowledgeable and listened to my concerns. Received necessary updates via text and phone. My issu More

by TD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Rallye BMW responded

It's great to hear that Christopher was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rallye BMW!

October 20, 2021

Chris was very professional, courteous, and friendly. I appreciate the fast and great service provided. More

by ROX4UU
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Rallye BMW responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Chris delivered such a great experience!

October 20, 2021

Staff is very professional, courteous, and customer friendly. Feel totally confident that repairs will be done correctly and timely. Car is always returned clean. My service advisor, for many years, is More

by parencibia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David O’Neill
Oct 21, 2021 -

Rallye BMW responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 19, 2021

Very good service. All my concerns were taken care of and I was convinced with the answers More

by gurhans13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Rallye BMW responded

We appreciate your business and our team looks forward to serving you again soon!

October 19, 2021

always professional service....loaner service very helpful....repairs are done correctly anf usually on time More

by Whitestoneny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David O’Neill
Oct 19, 2021 -

Rallye BMW responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 19, 2021

Very professional & customer friendly . Service was completed within the time promised . The vehicle was returned cleaned More

by HVSMART
Recommend Dealer
Yes
Employees Worked With
Gabriel Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Rallye BMW responded

Thank you for choosing Rallye BMW, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 18, 2021

! Service Advisor Chris Williams was very thorough and helpful. He handled everything great since I met him early in the morning at 7:00 am till I pick up the car! He helped me to drop off the car qui More

by SadrulHussain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

SadrulHussain responded

Outstanding Customer Service by Rallye BMW and it’s Service Advisor Chris Williams!

October 18, 2021

I have been pleased with the dealership’s professionalism when dealing with the air bag recall. I own a few bmw’s and recently had work done on my E90, which was less pleasant. More

by john.mcmullan5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Rallye BMW responded

Thanks for sharing your thoughts about your experience with Rallye BMW. We appreciate your business, John, and hope to see you again soon!

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