Rallye BMW - Service Center

Great service. From the moment you drive into the garage, the staff is courteous and thorough in their attention to you and your vehicle. The rep makes it a point to come out and meet you to go over the sche the staff is courteous and thorough in their attention to you and your vehicle. The rep makes it a point to come out and meet you to go over the scheduled work and explain what the process will be. Definitely happy with Rallye Service More

I’ve always been but I did read it identifying and fixing the problem and communicating with me. the problem and communicating with me. More

Service was good during my car service on June 18, 2021. More

Excellent service as usual. No complaints. Would use again. Thank you again. Thank you More

Difficult experience.a) The front fog light fell into Difficult experience. a) The front fog light fell into the bumper cavity. Cost $145 for new bracket however must take off bumper(?) cost $425. b) f Difficult experience. a) The front fog light fell into the bumper cavity. Cost $145 for new bracket however must take off bumper(?) cost $425. b) fog light idiot light now on (was not when car came into center)...to reset-cost $550. c) total cost over $1200. Told this matter of flatly-take it or leave it. d) I elected to "Leave it'. Could not find my car... Took 40 minutes to get my car back. A VERY Unpleasant experience...certainly not customer sensitive. More

Carol was knowledgeable and very accommodating and I was very satisfied. very satisfied. More

Rallye BMW is the best dealer I know in NYC and Long Island so far with professional people not only in the sales department but in the service department as well that give you the best service you need Island so far with professional people not only in the sales department but in the service department as well that give you the best service you need at e high quality of work. More

About my car….regular like any other BMW!About myself About my car….regular like any other BMW! About myself TERRIBLE!!!I got write up for being late at work(they told me 1.5h after 4 hours I was still t About my car….regular like any other BMW! About myself TERRIBLE!!!I got write up for being late at work(they told me 1.5h after 4 hours I was still there!)….why they didn’t tell me from the beginning I could reschedule….very disappointed about your honesty! All the best! More

My car came out of it's spa day looking younger and more gorgeous , ( I wish they could do the same for me). They did beautiful, clean work gorgeous , ( I wish they could do the same for me). They did beautiful, clean work More

- had to call 5 times to get an accurate quote for new breaks - service advisors were unresponsive - they tried to charge extra despite providing an earlier quote - total time to change rear breaks was breaks - service advisors were unresponsive - they tried to charge extra despite providing an earlier quote - total time to change rear breaks was 5 days (!) More