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5,331 Reviews of Rallye BMW - Service Center
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April 15, 2021
Good take care of clients and after service was great ! Specially salesman Robert chae he was so detailed and so kind works hard ~ recommend to family members definitely Specially salesman Robert chae he was so detailed and so kind works hard ~ recommend to family members definitely More
by HL
April 13, 2021
i never see a such dealer ship so well organized,the shop is amazing clean..I broght my suv ,for a minor problem ,and it was handled professional.i am very happy with the dealership. is amazing clean..I broght my suv ,for a minor problem ,and it was handled professional.i am very happy with the dealership. More
by meloni
Employees Worked With
Other Employees :
James DelVecchio, Robert Chae, Aaron Marsh, Kevin Crandon
April 12, 2021
Car there for entire day without feed back or update from service advisor frank. Car was Never serviced and did not make it into the the shop. Needed car for weekend so Retrieved car and had to bring back service advisor frank. Car was Never serviced and did not make it into the the shop. Needed car for weekend so Retrieved car and had to bring back on another day service appointment. Had a different service advisor, Chy, second time who was very responsive and extremely professional. More
by RJW0
Verified CustomerApril 08, 2021
Thanks to the service team for a job well done, great service and on time. A special thanks to my service advisor, David, who went out of his way to make the service a delightful experience tha service and on time. A special thanks to my service advisor, David, who went out of his way to make the service a delightful experience thanks . More
by ROBICOCAPITAL2B
Employees Worked With
David O’Neill
April 08, 2021
THANK YOU BRETT. YOU ARE THE REASON I LIKE RALLYE SO MUCH AND CONTINUE TO GO TO THAT DEALERSHIP. I APPRECIATE ALL YOU DO. THANKS AND CONTINUE TO GO TO THAT DEALERSHIP. I APPRECIATE ALL YOU DO. THANKS More
by THIRTEEN
Employees Worked With
April 08, 2021
I had a wonderful experience purchasing my new car from Gabriel ! He is very knowledgeable about all BMW cars. The process was smooth and stress free . I highly recommend him for your next BMW purchase @ Gabriel ! He is very knowledgeable about all BMW cars. The process was smooth and stress free . I highly recommend him for your next BMW purchase @ Rallye! He is a pleasure to work with! More
by eleni
Employees Worked With
Other Employees :
Dennis Deljanin, Bobby Channan, Omar( @service check-in)
April 08, 2021
My Representative Kyle was wonderful and addressed all my concerns. The team at Rallye BMW service department is remarkable. I have not seen such dedication at other dealerships. Bravo! concerns. The team at Rallye BMW service department is remarkable. I have not seen such dedication at other dealerships. Bravo! More
by SANJAYTEJIRAM
Employees Worked With
Kyle Ma
April 07, 2021
Always puts the customer first and treat people professionally. Also my cars are always serviced right the first time. Plus they come back clean and ready for another year of service. professionally. Also my cars are always serviced right the first time. Plus they come back clean and ready for another year of service. More
by William Kayen
Employees Worked With
April 05, 2021
Have been bringing my 2011 335i to Ralleye for 10 years. Has always been a pleasurable experience with them delivering what they promised. Over the past several appointments, communication has not been as Has always been a pleasurable experience with them delivering what they promised. Over the past several appointments, communication has not been as good as it has in the past and starting to feel like I only get the whole story after it's too late to go anywhere else. This appointment was for a new battery. Called for pricing and then found a coupon on their website. Not until I had car my car there, produced the coupon, and service rep spoke to his manager was I told there would be a $90 diagnostic charge, Couldn't decide if I didn't get good information during initial phone call & when I first produced the coupon -or- the charge was to make up for the coupon. Just didn't feel right. Then I explicitly asked if I would have my car back that day and was told I definitely would. Got a text at 2"30pm that shop closing at 4 for weekend and they wouldn't have my car back that day. Also took the opportunity to tell me other services needed on the car. If I was getting my car back same day, seemed late to tell me what was needed an hour or so before they closed for weekend. Just don't have the same confidence in the service that I had grown accustomed. More
by Stevenmk
Employees Worked With
