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Rallye BMW - Service Center

Westbury, NY

4.5
5,338 Reviews

5,338 Reviews of Rallye BMW - Service Center

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February 23, 2021

Bret was polite and professional. Was able to assist me with my service and ordering me my wheel lock that was missing from my car. He followed up with me without me having to reach out to him. It was fant More

by HMMIKEDIS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Rallye BMW responded

Thank you for taking the time to share your review! It is a pleasure to be able to assist you, and we look forward to seeing you again in the future!

February 22, 2021

Rallye BMW provides the ultimate service experience. My service manager is Emily and she is professional and extremely helpful. Everyone is polite and professional from beginning to end. Great experience More

by susan32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Reardon
Feb 22, 2021 -

Rallye BMW responded

Thank you for sharing your experience! It is a pleasure to be able to assist you. We would like to thank you for being a Rallye customer, looking forward to seeing you again in the future!

February 22, 2021

Rallye service is top notch. Every time I have to bring the car in for service, they always take good care of me, and the work is done properly. More

by David2u
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorian Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chy Wiggan
Feb 22, 2021 -

Rallye BMW responded

Thank you for sharing your experience! It is a pleasure to be able to assist you. We would like to thank you for being a Rallye customer, looking forward to seeing you again in the future!

February 22, 2021

Excellent x a w e r t y u I o p a s d f g h j k l a s d f More

by SBKLIMBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano
Feb 22, 2021 -

Rallye BMW responded

Thank you for sharing your experience! It is a pleasure to be able to assist you. We would like to thank you for being a Rallye customer, looking forward to seeing you again in the future!

February 22, 2021

Simply the best service department I've ever used, from the friendliness and professionalisn of the people to the quality of the work, top-notch. More

by foxman576
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Rallye BMW responded

Thank you for sharing your experience! It is a pleasure to be able to assist you. We would like to thank you for being a Rallye customer, looking forward to seeing you again in the future!

February 22, 2021

I felt that the car was not checked thoroughly before it was delivered to me. For example I had to bring it back the Monday after I picked it up the Saturday before due to a noise coming from the back, had More

by Camy1299
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2021

We moved to Roslyn just as the pandemic hit. Service was overdue and we were new to Rallye. Denny and his team were great. Made me comfortable immediately and kept in constant touch every step of the proces More

by jimoco1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denny
Feb 22, 2021 -

Rallye BMW responded

Thank you for sharing your experience! It is a pleasure to be able to assist you. We would like to thank you for being a Rallye customer, looking forward to seeing you again in the future!

February 21, 2021

I had an amazing experience at BMW as per usual. Everyone was very professional and they addressed my car issues in a timely fashion. I couldn't be happier with my experience. More

by IKhappycustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denis.
Feb 22, 2021 -

Rallye BMW responded

Thank you for sharing your experience! It is a pleasure to be able to assist you. We would like to thank you for being a Rallye customer, looking forward to seeing you again in the future!

February 21, 2021

Love Rallye , a professional staff, accommodating,knowledgeable and reliable. Thank you for making my experience so easy and pleasurable. Soon to choose my next BMW More

by LACWORKOUT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano, Joe Cavero
Feb 22, 2021 -

Rallye BMW responded

Thank you for sharing your experience! It is a pleasure to be able to assist you. We would like to thank you for being a Rallye customer, looking forward to seeing you again in the future!

February 21, 2021

Service reps clearly explain the problem and deliver excellent service. They maintain excellent communication with the customer. Use of loaner vehicle is one of the major reasons to buy A BMW More

by VCOLAMUSSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Pagan
Feb 22, 2021 -

Rallye BMW responded

Thank you for sharing your experience! It is a pleasure to be able to assist you. We would like to thank you for being a Rallye customer, looking forward to seeing you again in the future!

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