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Rallye BMW - Service Center

Westbury, NY

4.5
5,477 Reviews

5,477 Reviews of Rallye BMW - Service Center

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June 02, 2021

I am satisfied with the service center performance and always prefer to work with Mr. David o Neal , the service advisor who excels in understanding and resolving the issue related to my car. Thank you More

by Rita Shah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David O’Neill
Jun 02, 2021 -

Rallye BMW responded

Thank you for sharing your review, Rita! We appreciate your kind feedback for David and the team, and we look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye BMW!

June 02, 2021

Chris is the absolute best!! Very professional, kind, and trusting. I feel extremely comfortable and confident knowing he is part of the great team at BMW. More

by JasonVillano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Rallye BMW responded

Thank you, Jason, we are very happy to hear that Chris and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 02, 2021

They are professional and efficient. But catch me by surprise, for 10,000 miles service need wheels alignment not even 10 months, and it's not under warranty. More

by JHSU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Rallye BMW responded

Thank you for your feedback! Quality customer service is always our number one priority, and we'd be glad to address any questions or concerns you might have. Thank you again for choosing Rallye BMW, we appreciate your business and hope to see you again!

May 21, 2021

Frank Trotta was a pleasure to work with as always and kept me posted on status and work needed on the BMW X 5. Thank you. More

by AMPLAW333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Rallye BMW responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 30, 2021

Larry was accommodating and went above and beyond in assisting me with leasing a car. He made the whole process smooth and easy. Highly recommend going through Larry when purchasing/leasing your next ve More

by Dkim0203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 02, 2021 -

Rallye BMW responded

It's great to hear that Larry was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rallye BMW!

April 29, 2021

I am looking to purchase a new vehicle and the service at RALLYE BMW has me leaning towards another BMW just so that I can continue doing business with these guys. Beat dealer experience I’ve ever had. Make More

by LEWISMOBILE
Recommend Dealer
Yes
Employees Worked With
Mika Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Rallye BMW responded

Lewis, Thank you for taking the time to share your feedback with us. Dennis and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 15, 2021

Good take care of clients and after service was great ! Specially salesman Robert chae he was so detailed and so kind works hard ~ recommend to family members definitely More

by HL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Chae
Apr 15, 2021 -

Rallye BMW responded

We appreciate your business and our team looks forward to serving you again soon!

April 13, 2021

i never see a such dealer ship so well organized,the shop is amazing clean..I broght my suv ,for a minor problem ,and it was handled professional.i am very happy with the dealership. More

by meloni
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Lipari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Diaz, James DelVecchio, Robert Chae, Aaron Marsh, Kevin Crandon
Apr 13, 2021 -

Rallye BMW responded

Thank you, Meloni, for choosing Rallye BMW, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 12, 2021

Car there for entire day without feed back or update from service advisor frank. Car was Never serviced and did not make it into the the shop. Needed car for weekend so Retrieved car and had to bring back More

by RJW0
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chy Wiggan
Apr 12, 2021 -

Rallye BMW responded

Hello, I know we had a bumpy start and you were left originally unsatisfied but grateful that you gave Chy the opportunity to work with you to rectify the situation. Thank you for choosing Rallye BMW and we hope to see you again in the future.

April 08, 2021

My Representative Kyle was wonderful and addressed all my concerns. The team at Rallye BMW service department is remarkable. I have not seen such dedication at other dealerships. Bravo! More

by SANJAYTEJIRAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ma
Apr 08, 2021 -

Rallye BMW responded

Thank you for your business and this review. We're happy to hear Kyle was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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