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Rallye BMW - Service Center

Westbury, NY

4.5
5,276 Reviews

5,276 Reviews of Rallye BMW - Service Center

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March 24, 2020

Had a great service experience at Rallye BMW. Everyone was friendly and very helpful. Adam Romano was excellent, and made sure everything was taken care of. More

by domnyy26
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Mar 25, 2020 -

Rallye BMW responded

Thank you for the positive feedback, we are glad to know Adam was able to assist you in your recent service visit and we look forward to seeing you again in the future!

March 23, 2020

went well until last minute all was well until the last few minutes for checkout. Vehicle was done, paid bill but I waited for my car an additional 1 hour and 3o seconds before s More

by threeyouths
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chy Wiggan
Mar 23, 2020 -

Rallye BMW responded

We apologize for your recent mishap and appreciate your feedback.

March 23, 2020

Quick Fix! In-and-Out, back on the road! I walked out to my car the other day and noticed a nail head in my tire. Not sure how long it was there, but the tire was holding air. Not wanting to More

by dlobel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2020 -

Rallye BMW responded

Thank you for the positive feedback, it is wonderful to hear Bret was able to assist you with your tire and get you back out on the road in no time!

March 22, 2020

The Service department seemed to be pushing for additional sales suggesting that I need tires with only 10k miles on my leased vehicle. Darren, could not have been more helpful and attentive in More

by WDODGE1221
Recommend Dealer
Yes
Employees Worked With
Darren Thomsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2020 -

Rallye BMW responded

Thank you for your feedback. We are happy to know Darren was able to assist you in your recent visit.

March 22, 2020

The service dept has gone downhill. Never thought I’d be subjected to the type of misinformation, lies & deficient service recently received at Rallye!! The dealership lost my business! More

by ABWLAW
Recommend Dealer
No
Employees Worked With
Chy Wiggan
Mar 23, 2020 -

Rallye BMW responded

We are sorry to hear of your recent experience at Rallye BMW. At Rallye, we take customer service seriously and want to make sure any mishaps you may have encountered are taken care of. Please give me a call to discuss in further detail. Thank you, Christopher Blanco Service Manager 516-833-4862

March 22, 2020

Brett is always very helpful, great personality states the facts and provides all available options to consider without trying too hard to push me into getting anything unnecessary. :-) More

by RODRICKS
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2020 -

Rallye BMW responded

Thank you for the positive feedback regarding your recent experience. We are pleased to know Brett was helpful and informative during your visit and we look forward to seeing you again in the future!

March 22, 2020

Excellent service ! Carol is attentive, knowledgeable and a pleasure too work with. She takes the time to throughly explain everything that is needed to have your vehicle running at its best. More

by THERESA936
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2020 -

Rallye BMW responded

Thank you for your feedback on your recent service experience. We appreciate your kind words regarding your experience with Carol and we look forward to seeing you again in the future!

March 22, 2020

Excellent service. Brett was his usual fantastic self!! In this particular time, the whole group was tremendous.. thank you .. I appreciate everyone’s wonderful attitude and effort More

by amedeogranata32
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David O’Neill
Mar 23, 2020 -

Rallye BMW responded

We appreciate your kind words and positive feedback. We thank you for your business and look forward to seeing you again in the future!

March 20, 2020

I have either been owning or leasing BMWs on and off since 1972… Your service was fabulous… I have used Ford dealers in the past 10 years… And yours was head and shoulders above the rest… While waiting More

by sjr723
Recommend Dealer
Yes
Employees Worked With
David O’Neill
Mar 23, 2020 -

Rallye BMW responded

Thank you for the wonderful feedback, we are excited to know our service team was able to make your recent experience fabulous.

March 19, 2020

Excellent service My experience at dealerships was excellent , everyone treat me well from the Pearson who check me in. I have been to other bmw dealerships and not rec More

by ADRIAN.DOUGLAS76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Mar 20, 2020 -

Rallye BMW responded

Thank you for the positive feedback. We are happy to know you were treated well and that your recent experience was an excellent one.

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