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Rallye BMW - Service Center

Westbury, NY

4.5
5,326 Reviews

5,326 Reviews of Rallye BMW - Service Center

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May 21, 2020

Consistently Reliable, Courteous Service Rallye BMW consistently provides good service. Always easy to make appointments; availability of loaner cars never a problem; loaner cars new and c More

by BMWFamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Soldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano
May 21, 2020 -

Rallye BMW responded

We are pleased to hear of your loyalty to Rallye, we thank you for taking the time to provide us with your positive feedback on your experiences with us.

May 20, 2020

Adam is amazing, professional, and was very informative and helpful. Highly recommend Adam! He kept me up to date with the service on my vehicle. More

by EVAFLOOD81
Recommend Dealer
Yes
Employees Worked With
Adam Romano
May 20, 2020 -

Rallye BMW responded

Thank you for providing us with your great feedback. We are pleased to know Adam was amazing and professional to work with.

May 20, 2020

excellent service Very professional, courteous service. Concern for safety and sanitizing of my vehicle brought in for service and the loaner vehicle was exceptional. More

by Patcat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldemar Cagua
May 20, 2020 -

Rallye BMW responded

Thank you for the positive feedback on your recent experience!

May 19, 2020

Good job good job great job you guys did a hood job keep doing a good job because its good to do a good job More

by ENLIGHTENED169
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020 -

Rallye BMW responded

Thank you for the great review!

May 18, 2020

Excellent I have to say, their service department is very clean and professional looking. I can't think of anything bad about it. Hence, two thumbs up for ex More

by TEDKIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chy Wiggan
May 19, 2020 -

Rallye BMW responded

Ted, thank you for the fantastic feedback!

May 15, 2020

Excellent and prompt service given. Everyone was professional, from the car concierge to the service advisor and cashier. Will be returning here for future work on my car. More

by alsg2211
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020 -

Rallye BMW responded

We appreciate your kind feedback, and are happy to know your experience was done with excellent and prompt service! Thank you again and we look forward to seeing you again in the future.

May 14, 2020

Absolutely disgusted by their service and management calling the customer a lier with no facts inexperienced service department with no customer service skills horrible people More

by ZAREENLODHI9
Recommend Dealer
No
Employees Worked With
Christopher Blanco
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020

One of the beat dealer ships I’ve dealt with by farThey One of the beat dealer ships I’ve dealt with by far They have excellent customer service and never disappoint I’d give it 10 stars if I could More

by moshekhavasov
Recommend Dealer
Yes
Employees Worked With
Dennis
May 11, 2020 -

Rallye BMW responded

Thank you for the amazing feedback on your recent visit. We are happy to hear that your experience was handled with excellent customer service! Thank you again and we look forward to seeing you again in the future.

May 11, 2020

CHY service rep always a please dealing with CHY in the service departmentNever an issue never a problem and extremely friendly. service is on time loaner car is av More

by JORDANRX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chy Wiggan
May 12, 2020 -

Rallye BMW responded

Thank you for the positive feedback, we are happy to know Chy was able to assist you with all your vehicle maintenance needs.

May 10, 2020

The way that I was treated by the adviser was below the lowest of expectations after having been a customer for years and this due to not fault on me More

by CCHAIKIN
Recommend Dealer
No
Employees Worked With
Dennis
May 14, 2020 -

Rallye BMW responded

I apologize for your recent experience, this is not how Rallye conducts business and I would like to learn more about your experience. Please give me a call at your earliest convenience. Thank you Matthew Carlson General Manager Direct 516-833-4863

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