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Rallye BMW - Service Center

Westbury, NY

4.5
5,330 Reviews

5,330 Reviews of Rallye BMW - Service Center

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April 03, 2020

Stress free. Looks at the vehicle himself. Honest. Easy to work with. Responds in a timely manner. Highly recommend. Professional. Ask for Adam and problem solved. More

by Sarah Moe
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Apr 06, 2020 -

Rallye BMW responded

Sarah, thank you for providing us with your feedback. We are happy to hear your recent experience was stress-free and Adam was able to assist you with your service visit.

April 03, 2020

This is the place you need to go. Getting loaner as scheduled! In and out so quick and all issues addressed are taken care accordingly. More

by Vincent
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2020 -

Rallye BMW responded

Thank you for your positive feedback, we are pleased to know your recent experience went smoothly.

March 31, 2020

Always a classy operation. People are neatly dressed and respectful. The entry area garage area and cafe are clean. I like that they call you when service is complete. More

by JEANBECKER130
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2020 -

Rallye BMW responded

We appreciate your kind words regarding our dealership and staff, thank you for providing us with your positive feedback.

March 31, 2020

Disappointed that Problems Persist with a new car . My 2019 car with 2,100 miles was leased in Dec or Jan. It was a loaner used car. I have had all kinds of electrical/ computer problems ...4 visits to More

by 4736DGW
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Carol Clark-Muniz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terence Palmer
Apr 16, 2020 -

Rallye BMW responded

I apologize for the mishaps you have experienced with your vehicle. I would like to learn more about this matter, please give me a call at your earliest convenience to discuss this further. Thank you Christopher Blanco Service Manager Direct 516-833-4862

March 30, 2020

Outstanding in every customer service issue!!! Roadside assistance was outstanding polite and professional and care was picked up so quickly. Brandon has everything done within 2 hrs-?anazing! Thanks do m More

by DDINESMD
Recommend Dealer
Yes
Employees Worked With
Nick Soldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2020 -

Rallye BMW responded

Thank you for the positive feedback, we are excited to hear our roadside assistance was outstanding and professional during your recent experience!

March 30, 2020

Excellent Great service and great costumer service, Carol is a great person, she always help me all the time. Jose the person in the entrance , he is another gr More

by BDELAROSA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
Mar 30, 2020 -

Rallye BMW responded

We thank you for your kind words and feedback regarding your recent experience!

March 30, 2020

EXCELLENT SERVICE MY 2011 BMW 328 XDRIVE FOOTWELL MODULE (FRM) WAS NOT WORKING (10 YEARS/156K MILES WARRANTY) I WAS PROVIDE A LOANER VEH. EVERYTHING WAS FIXED NO CHARG More

by jjaikaran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2020 -

Rallye BMW responded

Thank you for providing us with your feedback on your recent experience. We are happy to know everything was handled professionally, thank you again and we hope to see you again in the future!

March 30, 2020

Perfecto! Great service from great dealership. Adam Romano our advisor takes charge and we have no worries. Great atmosphere. We go for service but visit a More

by RichRickie in Albertson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Soldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano
Mar 30, 2020 -

Rallye BMW responded

Thank you for the positive feedback, we are happy to hear of your recent service experience with Adam. Thank you again and we look forward to seeing you again in the future!

March 30, 2020

Great Service I did not buy me vehicle here or in this state. Brandon treated me with the utmost respect and made me a priority to get my vehicle serviced and back More

by duwayneh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2020 -

Rallye BMW responded

Thank you for your positive feedback on your recent experience, we are happy to know Brandon made your service experience a great one.

March 29, 2020

It took much longer than quoted which led to me missing my children's school appointment. But I was a walk-in and can understand how it's difficult to estimate accurately. Just wish I had the option for a More

by YIEN.KEVIN
Recommend Dealer
Yes
Employees Worked With
Bret Hines
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2020 -

Rallye BMW responded

We apologize for any inconvenience you may have occurred. We try our best to assist all customers as best as we can in a timely manner. Thank you for your feedback and we hope to see you again soon!

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