Rallye BMW - Service Center

Brett Hines in Service was great. He diligently worked his mgmt/ BMW to cover a repair when my vehicle was out of warranty. Much appreciated ! his mgmt/ BMW to cover a repair when my vehicle was out of warranty. Much appreciated ! More

Seamless Process... I find each Rallye Service visit to be consistent, which is far better than other experiences. Their service department can't help if I have an issue I find each Rallye Service visit to be consistent, which is far better than other experiences. Their service department can't help if I have an issue with my car, but they make the resolution process seamless. It's really the simplest way I can describe the process. I'm not sure how most other service departments operate, but my wait time at Rallye on dropping off, getting my loaner and picking up my vehicle is always quick and easy...as it should! And my issues have always been 100% resolved. More

What an organized, efficient, helpful, professional facility with incredibly friendly and knowledgeable staff! Dealership has almost every comfort while you wait-call me I have a great idea! facility with incredibly friendly and knowledgeable staff! Dealership has almost every comfort while you wait-call me I have a great idea! More

Problems The people that helped me were wonderful and everything was efficient - however - as soon as I left I drove my car to work. When I got in at the end The people that helped me were wonderful and everything was efficient - however - as soon as I left I drove my car to work. When I got in at the end of the day - all 4 tires had low air. This really shouldn't be the case as the car was just serviced. I put air in all 4 tires. The next morning when I got in the car the left front tire was again very low. I went back to the auto body shop that put the air in and after having the tire checked - the seal on the tire wasn't good. I had to have the tire removed, the seal fixed and more air put in. And I had to pay for it. Nothing was wrong with my tires when I brought in the vehicle to you for the recall on the rear view camera. More

Wonderful experience as always. All concerns and small problems handled and solved. Warm family feeling. Sales financial and service first rate. As an aside find it annoying that I can’t submit praise un problems handled and solved. Warm family feeling. Sales financial and service first rate. As an aside find it annoying that I can’t submit praise unless I meet a 25 word minimum More

Raylle’s customer service and professionalism is impeccable. Never disappointed, as the level of service is consistent. Our service advisor is Chy Wiggan, who is a pleasure to work with. He is stra impeccable. Never disappointed, as the level of service is consistent. Our service advisor is Chy Wiggan, who is a pleasure to work with. He is straightforward and always provides top notch service and support. #alwaysraylle More

This is my fourth car purchased from BMW Rallye. The professionalism of their staff is absolutely outstanding. Servicing my vehicle here is a walk in the park. Thank you to Dennis Deljanin and the rest professionalism of their staff is absolutely outstanding. Servicing my vehicle here is a walk in the park. Thank you to Dennis Deljanin and the rest of the service department! More

excellent The service was excellent However they sent me out with not checking my oil level I was a quart log. NOT GOOD I explicitly told them to check my The service was excellent However they sent me out with not checking my oil level I was a quart log. NOT GOOD I explicitly told them to check my oil. More

Awesome dealership and makes the entire service process very easy.. Very generous by giving loaner cars.. Also they suggest repairs only as much as required. very easy.. Very generous by giving loaner cars.. Also they suggest repairs only as much as required. More

Service was very efficient, without any unforeseen issues or complications. Service advisor did a great job explaining the work and time to get it done. or complications. Service advisor did a great job explaining the work and time to get it done. More