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Rallye BMW - Service Center

Westbury, NY

4.5
5,289 Reviews

5,289 Reviews of Rallye BMW - Service Center

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January 08, 2020

My first experience was great. I hope to continue a great relationship. Honesty and professionalism is key, this visit did not leave me wondering if Rallye was the right place to go More

by NICHOLASBAVARO
Recommend Dealer
Yes
Employees Worked With
David O’Neill
Jan 08, 2020 -

Rallye BMW responded

Thank you, Nicholas, for your great five-star review! It is fantastic to know that our honesty and professionalism will keep you coming back and we look forward to seeing you back again soon!

January 08, 2020

Great service !!!!!Got me in without an appointment and Great service !!!!! Got me in without an appointment and I was on my way to work in less than an hour. Will use them again in future. More

by RFRANCIS47
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2020 -

Rallye BMW responded

Thank you for your five-star feedback regarding your recent service visit! We look forward to seeing you back again soon!

January 07, 2020

528 i xdrive The team was courteous from the moment you drive in, They listen and address the issues. Also, they provided a great loaner car and I didn't have to More

by Steve L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Jan 07, 2020 -

Rallye BMW responded

Thank you for your great five-star review, Steve! It is fantastic to hear that our team listened to address the issues you were having and that you didn't have to wait around. We hope to see you back again in the near future!

January 07, 2020

Great Exceptional customer support , very friendly and honest customer service, Prompt and courteous service upon my arrival to the service department. I am More

by martintobon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2020 -

Rallye BMW responded

Thank you for taking the time to share your excellent feedback with us! It is great to know that your received exceptional customer support from our very friendly staff during your visit. We hope to see you back again soon!

January 07, 2020

Excellent job. I brought my 2019 BMW X3 M40i in for a factory recall for the rear camera ( which was working fine ). I was greeted, checked in, and given my loaner c More

by thomasverni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafael Correia
Jan 07, 2020 -

Rallye BMW responded

Thank you for the great five-star review, Thomas! We are very pleased that you were in and out within a very reasonable amount of time and that our service team did an excellent job. We hope to see you back again in the future!

January 06, 2020

Amazing service as always, best BMW dealership Working with Frank to service both of my BMW's has always been an amazing straight forward process. He is very clear on what the vehicle needs and alw More

by jlam3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2020 -

Rallye BMW responded

Thank you for being a loyal customer to our dealership and for sharing your fantastic feedback! It is great to hear that Frank is always able to assist you and we look forward to seeing you back in our service department again soon!

January 05, 2020

Long wait time The service department is great however an oil change that I was told would take 1 1/2 hours while I waited, took 4 1/2 hours. Only after waiting 3 1/ More

by GLENN18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Jan 06, 2020 -

Rallye BMW responded

Thank you for sharing your positive review regarding our service department. We would like to apologize for the long wait time and we hope you visit us again in the future!

January 05, 2020

Very good Car was ready in the time they said it was going to be ready I liked having the car washed as well Very good experience More

by dvbhs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terence Palmer
Jan 06, 2020 -

Rallye BMW responded

Thank you for your five-star feedback! It is great that your vehicle was ready in time and that you had an overall very good service experience with us. We hope to see you back again soon!

January 05, 2020

Top Notch Excellent, attentive service, addressing a sudden failure and providing me with immediate support in the form of a loaner vehicle and speedy analysis More

by GAILHINDMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pasquale Madea, Aldemar Cagua, Terence Palmer
Jan 06, 2020 -

Rallye BMW responded

Thank you to you and your family for being loyal customers to our dealership since the early 60's! It is fantastic to know that we always provide you with excellent, attentive service and that you have never been disappointed. We look forward to seeing you back again soon, thank you again!

January 05, 2020

Another great experience. Had and issue. Sent Matt Carlson a note. He responded immediately and the process was rolling. A short time later he checked in again. Once complete More

by frankgrimaldi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

Rallye BMW responded

Thank you for your great five-star review, Frank! It is fantastic to hear that our team member, Matthew, is the main reason you continue to buy from us and we look forward to seeing you back again soon!

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