Rallye BMW - Service Center

Excellent! Customer Service was excellent! Very friendly and professional staff. I have never had any issues with my vehicle after I get it serviced at your deal Customer Service was excellent! Very friendly and professional staff. I have never had any issues with my vehicle after I get it serviced at your dealership. More

professional service, very friendly I brought my car in for inspection, Adam service me very quick, the whole process is just 30 minutes. My car get a car wash too, Everything is neat I brought my car in for inspection, Adam service me very quick, the whole process is just 30 minutes. My car get a car wash too, Everything is neat and quick. Very professional. More

5 star Rallye gets 5 stars on quality of work, customer relations, ease of appointments, payment and loaners. I actually enjoy going too the dealer. Have b Rallye gets 5 stars on quality of work, customer relations, ease of appointments, payment and loaners. I actually enjoy going too the dealer. Have been a customer for ever. More

Very unpleasant They didn’t advocate for the customer and left me to fend with corporate for myself. Ben with them since 1983, soon as lease expires going to BMW of O They didn’t advocate for the customer and left me to fend with corporate for myself. Ben with them since 1983, soon as lease expires going to BMW of Oyster Bay. More

Tire replacement Excellent!!!! All service was great start to finish. Everyone I deal with there is great, especially my service person whose name I forgot, we are alw Excellent!!!! All service was great start to finish. Everyone I deal with there is great, especially my service person whose name I forgot, we are always pleased with service there and loaner car was great More

Fantastic team effort My team has always been exceptional whenever providing me any type of service and this time was even better. The team of Darren and Chy made sure to a My team has always been exceptional whenever providing me any type of service and this time was even better. The team of Darren and Chy made sure to answer all of my questions and got me in a loaner quickly so I can get my vehicle fixed. Chy really went above and beyond by helping me getting things squared away with my insurance company and had my vehicle back to me in great shape. More

Excellent/Efficient Service Visit Our service advisor was Adam Romano and he provided excellent, courteous, respectful service advice. He provided periodic updates on the status of th Our service advisor was Adam Romano and he provided excellent, courteous, respectful service advice. He provided periodic updates on the status of the service and it was completed in less time than expected. It was a very pleasant service experience. More

Quality Services Quick, efficient, Nice and professional all the people knew what they are doing. Keep it up the good work. Definitely will recommend Rallye to all my Quick, efficient, Nice and professional all the people knew what they are doing. Keep it up the good work. Definitely will recommend Rallye to all my friends. More

Oil change This it the first time I came here for oil change I usually go to Freeport. I was told my car had recall, and I had to bring in the car. I made an sch This it the first time I came here for oil change I usually go to Freeport. I was told my car had recall, and I had to bring in the car. I made an schedule and when I got to bmw I was told they already did the recall. Yet the customer service had no advised me if it was already done. I had to take a half a day for no reason. Also I was being told I am getting the sale price for oil change when online that’s the price for my oil change. Also they had only vacuumed my car and didn’t even wipe my dash board. More

Unusual Problem Rallye keeps you informed of the progress of your vehicle. They won’t release your car until they know it is 100%. Felt very confident when car was r Rallye keeps you informed of the progress of your vehicle. They won’t release your car until they know it is 100%. Felt very confident when car was returned More