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Rallye BMW - Service Center

Westbury, NY

4.5
5,331 Reviews

5,331 Reviews of Rallye BMW - Service Center

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March 07, 2019

Super fast, easy and friendly They took care of my car and were super helpful and friendly. They gave me a loaner when I arrived. Love going to Rallye - there’s a much closer servi More

by PATRICIASIHKSNEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gianni Marini
Mar 07, 2019 -

Rallye BMW responded

Thank you for taking the time to share your five-star review with us! It is a pleasure to know that our team went above and beyond to provide you with such excellent assistance. We hope to see you again in the future!

March 07, 2019

Problem not fixed! After two visits and spending $300, the low tire pressure issue still not fixed. They can figure it out what’s wrong. Definitely not the tire itself! More

by Yanjie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Romano
Mar 12, 2019 -

Rallye BMW responded

Thank you for taking the time to provide us with your feedback. We are sorry to hear that you did not receive the five-star assistance that we strive for. Please give me a call to discuss this in further detail. Thank you, Christopher Blanco 516-833-4862

March 06, 2019

Disrespected & lied toa After filing a corporate complaint regarding the disrectful treatment from the senior service advisor, I spoke with the service manager who assured me More

by SHairston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Blanco
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano
Mar 12, 2019 -

Rallye BMW responded

Thank you for taking the time to provide us with your feedback. We are sorry to hear that you did not receive the five-star assistance that we strive for. Please give me a call to discuss this in further detail. Thank you, Christopher Blanco 516-833-4862

March 05, 2019

Great service and a great service advisor. Thank you for the excellent service. Thank you to service advisor, Carol Clark Muniz for making the experience such a great one and managing the enti More

by JL_WISE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2019 -

Rallye BMW responded

Thank you for sharing your five-star review with us! It is a pleasure to know that Carol, as well as our whole team, provided you with such excellent assistance. We hope to see you again in the future!

March 04, 2019

Nice experience at Rallye BMW Visited to get the SOS button activation. Appointment was made without hassle. When reached there Adam took me in and a loaner was arranged. The work More

by SRKAZMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Mar 04, 2019 -

Rallye BMW responded

Thank you for sharing your five-star review with us! It is a pleasure to know that Adam provided you with such excellent assistance. We hope to see you again!

March 04, 2019

Great service The people are the best in the business. All they want is for you to be happy. They make everything seamless and simple and they get your car back to More

by MAVJR99
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chy Wiggan
Mar 04, 2019 -

Rallye BMW responded

Thank you for sharing your five-star review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

March 04, 2019

Service was good no complaints besides I have miss my meetin Advisor had given me time that the car would be fixed in an hour and I had to wait more than 3 hours. It was frustrating because I had a meeting to go More

by PAWA_MANISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chy Wiggan
Mar 06, 2019 -

Rallye BMW responded

Thank you for taking the time to provide us with your feedback. We are sorry to hear about this situation and would like to apologize. Please give me a call to discuss your experience in further detail. Thank you, Christopher Blanco 516-833-4862

March 01, 2019

BMW FOR LIFE Chy Wiggan and Christopher Blanco have been extremely helpful to me. Always feel at home when i'm at Rallye. Service goes above and beyond More

by MBT0370
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wallace Leung, Gianni Marini, Chy Wiggan
Mar 01, 2019 -

Rallye BMW responded

Thank you for sharing your review with us! It is a pleasure to know that Chy and Christopher went above and beyond to provide you with such excellent assistance. We hope to see you again in the future!

March 01, 2019

Great service First time at rallye where I met service advisor carol and technician michael. Right off the bat carol was very welcoming, was very professional and t More

by F16 X6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Foreman Michael
Mar 01, 2019 -

Rallye BMW responded

Thank you for sharing your review and recommendation with us! It is a pleasure to know that Carol and Michael went above and beyond to provide you with such excellent assistance. We hope to see you again in the future!

February 28, 2019

Carol is the best Carol took the time to explain everything about what services my vehicle needed that day and also into the future.She definitely is an asset to your c More

by BLUESPECKMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dont remember the name of the person who dealt with the receiving and returning of my loaner
Feb 28, 2019 -

Rallye BMW responded

Thank you for taking the time to share your review with us! It is a pleasure to know that Carol provided you with such excellent assistance. We hope to see you again!

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