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Rallye BMW - Service Center

Westbury, NY

4.5
5,275 Reviews

5,275 Reviews of Rallye BMW - Service Center

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August 28, 2018

excellent customer service - fast turnaround Had an issue with a slow leak tire - was leaving on a business trip that day - called for an appt - was taken immediately and all was addressed More

by IRAMADIN18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David O’Neill
Aug 29, 2018 -

Rallye BMW responded

Thank you for your five-star review. We do what we can to make sure you and your car are back on the road as quickly as possible!

August 28, 2018

Good service Great staff, good people provide good services. They are very polite They make me feel warm and welcome . I will come back to this place as I need More

by KTDPL205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
Aug 29, 2018 -

Rallye BMW responded

We are honored that you have made Rallye BMW as your dealership. We hope to serve you for a long time to come.

August 27, 2018

Great work I very please with communication and helpful customer service I got and could not ask for more all information was given and work complete very happy More

by FRANCIS.CANARTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2018 -

Rallye BMW responded

Thank you for your positive feedback, we look forward to being here for all of your automotive needs in the future.

August 27, 2018

Brand new baby Brought my car into Rallye for scheduled maintenance and a few issues. But once car was on lift other issues were found. Though bill was steep, I’m ha More

by BigMoneyMurph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chy Wiggan
August 27, 2018

Oil change, inspection, thermostat My cars engine light was on and they let me know what the issue was and how much it would cost. Then, they quickly got me in a loaner and informed me More

by VMSIABA22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2018 -

Rallye BMW responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership. We're glad you put your trust in Rallye for your automotive needs!

August 26, 2018

Professional service. .My car needed service and NYS inspection. I was told it will take 90 minutes. Work was done on time (while I waited). Car was delivered CLEAN. Fr More

by PACOPITA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2018 -

Rallye BMW responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership, and thank you for choosing Rallye!

August 26, 2018

Awful Twice left with not enough air in tires Manager never kept word Didn’t remember I can’t drive suv for loaner Didn’t notice light o. When rent car d More

by FISCALWIZARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Blanco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Corssen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheneta Dailey
Sep 11, 2018 -

Rallye BMW responded

Good afternoon, I'm sorry to hear that you weren't satisfied with your recent service experience. We'd like to follow up with your concerns when you have a moment. Please contact me directly and I'd be happy to speak with you. Best regards, Matthew Carlson Service & Parts Director 516-833-4863

August 26, 2018

Great service Very courteous and prompt. Paid attention. To all details. Informative. And helpful. Would recommend to others. Thank that the whole staff was More

by BSMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2018 -

Rallye BMW responded

Thank you for your five-star review of our dealership and your experience working with our staff. Our team is dedicated to superseding all of your expectations!

August 25, 2018

Great service Purchased a new 2019 440I Gran Coupe. Unfortunately on the second day of ownership car had a mechanical failure. Rallye service took the car right a More

by ANTHONY.SAOULIDIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Thomsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2018 -

Rallye BMW responded

Thank you for your five-star review and positive feedback, Anthony! We're glad that our Service Department was able to solve the issue with your vehicle and get you back on the road as soon as possible.

August 24, 2018

New tires and alignment Excellent service. Go out of their way to take care of any issue with ur vehicle. Chris Blanco took care of the notice on my car. More

by Sara S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2018 -

Rallye BMW responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership, and thank you for choosing Rallye!

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