Rallye BMW - Service Center

Worst dealership experience ever I went to Rallye on July 26th, 2018 to get my vehicle serviced. The technician assured me that servicing would only take about an hour, and also told I went to Rallye on July 26th, 2018 to get my vehicle serviced. The technician assured me that servicing would only take about an hour, and also told me that the service documents would be sent to me via email. I signed my car return papers on the same day, as I was promised that my car would be serviced on that day. I didn't receive any notification or communication from the service department on that day nor the day after, so I called Rallye on July 30th, 2018. The technician told me the service member was working on the documentation and that I should receive it by the end of the business day on July 30th, 2018. I didn't receive any updates, so I called again and was able to speak to the specific service technician who was supposed to service my car. He informed me that the dealership lost the keys to my car, which caused a delay in the service. He said as of July 31st, 2018 that my vehicle has still not received the service as promised on July 26th, 2018. Nobody in the service department thought to contact me to inform me of the delay and the issues that had occurred. This is by far the worst dealership I have ever been to, and the most I have had to follow up with any company for anything. More

Keeps to their word My experience with Rallye has shown that they live up to their commitments and are always there to address any issues you may have. I have been a loya My experience with Rallye has shown that they live up to their commitments and are always there to address any issues you may have. I have been a loyal customer for 13 years. More

Awesome!!! I have been leasing from Rallyee BMW for the past 6 years. From the service area to sakes, they are nothing less than professional. Go to Westbury Ral I have been leasing from Rallyee BMW for the past 6 years. From the service area to sakes, they are nothing less than professional. Go to Westbury Rallyee BMW for all your BMW needs. You won’t be disappointed. More

I’ve had nothing but great service for 15 years I am very pleased with the service I have gotten over the years. Carol has advised me honestly about my X3 and I trust her experience. I am very pleased with the service I have gotten over the years. Carol has advised me honestly about my X3 and I trust her experience. More

you are the best always get the best services, its my 4th 650i convertible .love the car and the wonderful service.its always a pleasure come in.thank you. always get the best services, its my 4th 650i convertible .love the car and the wonderful service.its always a pleasure come in.thank you. More

Rallye BMW ROCKS! Have been a loyal Rallye BMW client since purchase of 2007 335i Coupe; CPO 2009 528 XI; and current 2010 M3 Coupe. Hoping to further my loyalty wit Have been a loyal Rallye BMW client since purchase of 2007 335i Coupe; CPO 2009 528 XI; and current 2010 M3 Coupe. Hoping to further my loyalty with Rallye BMW, and Carol with professional courteous service to days come. More

Professional, courteous and knowlegable Cleanliness, car was vacuum cleaned and washed. Satisfactory service, clarity and explanation of the service issues and constant update and follow-u Cleanliness, car was vacuum cleaned and washed. Satisfactory service, clarity and explanation of the service issues and constant update and follow-up after completion. Highly recommend. More

Always Awesome Experience Shaneta is just the best customer service rep a BMW owner can ask for!! Always get it done for me. It’s always a great experience at Rallye. Shaneta is just the best customer service rep a BMW owner can ask for!! Always get it done for me. It’s always a great experience at Rallye. More

Excellent communication and service Great service as always and the communication was excellent as well. I always use rallye’s service and will continue to. Chy and Frank are great Great service as always and the communication was excellent as well. I always use rallye’s service and will continue to. Chy and Frank are great More

Great service From the valet to the cashier everyone was wonderful my service writer Bret was very helpful all my questions were answered and his follow up was quic From the valet to the cashier everyone was wonderful my service writer Bret was very helpful all my questions were answered and his follow up was quick and accurate everything was great More