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Rallye BMW - Service Center

Westbury, NY

4.5
5,331 Reviews

5,331 Reviews of Rallye BMW - Service Center

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August 22, 2018

Annual Maintenance Always good experience. No hassle - in and out. Car is always clean after service. I am glad Rallye gave me maintenance package. It has been a long fi More

by DNAYU06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David O’Neill
Aug 22, 2018 -

Rallye BMW responded

We are honored that you have made Rallye BMW as your dealership. We hope to serve you for a long time to come!

August 21, 2018

Good service experience all around. The drop off and pick up staff is friendly and helpful. Brandon was pleasant and courteous. The car was returned spotless. The loaner car process was More

by FMEKHANIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2018 -

Rallye BMW responded

We're very pleased to hear Brandon was able to provide you with excellent service! We hope you love your new vehicle!

August 21, 2018

Great! The service was fast and great. Employee was extremely reliable. Only had to wait 90 mins or so for service of my vehicle, and the car wash was grea More

by ALVINYEUNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David O’Neill
Aug 22, 2018 -

Rallye BMW responded

Thank you for your five-star review and for putting your trust in Rallye!

August 20, 2018

Bmw broken their expectations by putting cheap speaker in my Speakers on the rear door sounds like garbage. And service try to blame my iphone. I never had problem with my speakers but two of them blow out from More

by Tfoyh20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James DelVecchio
Sep 11, 2018 -

Rallye BMW responded

Hello, Thank you for bringing these concerns to light. Based on the limited information available, I'm unable to look up the details of your account. However, I'm happy to have our service team take another look at the speaker issues you've been experiencing. At your convenience, please contact me directly so we can further discuss this matter and ensure that you're satisfied with the resolution. Best regards, Matthew Carlson Service & Parts Director 516-833-4863

August 20, 2018

Nice experience on Service The service experience is nice. The crews are friendly. The waiting area is decent. The wait time is reasonable. The car is returned in clean conditio More

by xuegefei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
Aug 20, 2018 -

Rallye BMW responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership, and thank you for choosing Rallye!

August 20, 2018

Talley bmw Much better services than bayside bmw. I love Rally getting my next vehicle from this dealership Place is spacious and modern. Very comfortable. More

by MARQUIS9297
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David O’Neill, James DelVecchio, Adam Romano, Sheneta Dailey, Jessica Paniagua
Aug 20, 2018 -

Rallye BMW responded

We are honored that you have made Rallye BMW as your dealership. We hope to serve you for a long time to come!

August 19, 2018

Perfect Service The service dept, noting the advisor who I was dealing with, Adam Romano, was outstanding. Being proactive with my needs and exceeding my expectatio More

by AB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Aug 20, 2018 -

Rallye BMW responded

Adam is a great asset to our team. We're very pleased to hear he was able to provide you with excellent service!

August 17, 2018

My service visit was great! It's a pleasure servicing my BMW at Rallye BMW. My service adviser makes my visit painless! I would recommend Rallye BMW anytime to friends and family More

by NMURRAY168
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheneta Dailey
Aug 20, 2018 -

Rallye BMW responded

Thank you for your five-star review! We appreciate your positive feedback and recommendation.

August 16, 2018

Service I bring my car in for oil leak at rallyes 2014 640i they claim it’s fix 1 month later I found out engine still leaking car not starting tow the car t More

by Dushanepowell
Recommend Dealer
No
Employees Worked With
Sep 11, 2018 -

Rallye BMW responded

Good afternoon, Thank you for bringing these concerns to our attention. I do apologize for the inconvenience, however, it is our policy that alternate transportation needs to go through Enterprise Rental car for repairs under an Extended Warranty claim. Please do not hesitate to contact us with any further questions or concerns, as we would like to come to a resolution regarding this matter and provide you with first-class service in the future. Best regards, Matthew Carlson Service & Parts Director 516-833-4863

August 16, 2018

Friendy & Courteous Service Team We go to Rallye BMW to service all of our vehicles. The staff are friendly, courteous and we would never go anywhere else to get our vehicles serviced More

by BB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James DelVecchio
Aug 20, 2018 -

Rallye BMW responded

We're happy that you were provided with excellent service. Thank you for your continued business with us, we truly do appreciate it. We look forward to working with you again in the future!

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