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Rallye BMW - Service Center

Westbury, NY

4.5
5,331 Reviews

5,331 Reviews of Rallye BMW - Service Center

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August 15, 2018

painless quick and easy They deserve it every one at every level in the company is dedicated to customer service everyone was polite fast to help and knowledgeable . Fabulous More

by GLENNDEBELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Sobin, Richard DeAngelo, James DelVecchio, Adam Romano, Alex Echeverry
Aug 15, 2018 -

Rallye BMW responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership. We're glad you continuously choose Rallye BMW for all of your automotive needs!

August 15, 2018

Customer Oriented Very conserned with pleasing the customer and makes it easy for them to leave the car and get a nice loaner. I was very satisfied with that. More

by FRANKKULE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Aug 15, 2018 -

Rallye BMW responded

We're happy that you were provided with excellent service. We're committed to your satisfaction and aim to provide the best automotive experience possible!

August 15, 2018

Bmw X4 corroded wheels Bought my 2015 X4 from oyster bay BMW but serviced at Rallye last 3 years. Whether it is what they have been doing to wash my wheels or poor manufactu More

by Victoria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carol Clark-Muniz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2018 -

Rallye BMW responded

Hi Victoria, Thank you for reaching out to us. We take your concerns seriously and would like to follow up on your recent visit to our dealership. Although there are some chemicals that can cause damage to your wheels, there are a number of other factors such as weather, driving conditions and more that can contribute to corrosion. I do apologize if our team did not properly greet you in the Service Drive, as it is our policy to provide a warm welcome to all of our guests upon arrival. Should you want to discuss this matter further, please do not hesitate to contact me directly at 516-833-4863. Best regards, Matthew Carlson Service & Parts Director

August 15, 2018

Very relaxing, Waited, service was quick Car was cleaned. Very relaxing. Waited for car, Got so things done for myself, service was quick- Car was cleaned. They texted me when car was ready. Thank you Rall More

by RONIKK24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David O’Neill
Aug 15, 2018 -

Rallye BMW responded

We're happy that you were provided with excellent service. We look forward to working with you again in the future!

August 14, 2018

Fixed the broken light in reasonable time. They, also, washed the car. Good job. Adam oversaw the work. Too bad the cost WS so high. More

by ELIASLAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Kanes, Adam Romano
August 13, 2018

Awesome service Best service center by far will recommend to all my friends and family always friendly and courteous would never go anywhere else they provide to all More

by PJDV38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James DelVecchio
Aug 13, 2018 -

Rallye BMW responded

Thank you so much for your five-star review and recommendation! It's greatly appreciated!

August 13, 2018

emergency tire replacement had a tire blow out. very helpful in getting the tire replaced promptly with my tire/wheel insurance. Very efficient arranging for rental car (at no More

by BOBBY749
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheneta Dailey
Aug 13, 2018 -

Rallye BMW responded

Thank you, Bobby. We do what we can to make sure you and your car are back on the road as quickly as possible!

August 13, 2018

BMW service Experienced service people’s did a wonderful work. Nice customer service. Finished all the work on time. Did break service, oil Change and viper blade More

by SVARUGHESE2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chy Wiggan
Aug 13, 2018 -

Rallye BMW responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership, and thank you for choosing Rallye!

August 12, 2018

Service car The team was very helpful and took care of the issue the team is awesome. I appreciate carol providing me with different options and is always willing More

by L239CARDOSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2018 -

Rallye BMW responded

Thank you for taking the time to share feedback with us! We are delighted to hear that Carol was helpful and accommodating.

August 12, 2018

Last minute tire pressure low indicator Timely service and accurate responses as to the problem and time needed to repair and return the car. Was able to go to work on time. More

by KNICHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2018 -

Rallye BMW responded

Thank you for your five-star review. The people in our service department are well trained and very experienced with BMWs. We do what we can to make sure you and your car are back on the road as quickly as possible.

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