Rallye BMW - Service Center

Service Great help. Chy was extremely knowledgable, supportive, and stayed in contact with throughout the entire repair process. Fast and Quick Service. Defin Great help. Chy was extremely knowledgable, supportive, and stayed in contact with throughout the entire repair process. Fast and Quick Service. Definitely recommend coming to rallye! More

Ralley BMW It was an excellent experience what I had recently at this dealer .The staff are very curtious and professional .The job they did was excellent ,when It was an excellent experience what I had recently at this dealer .The staff are very curtious and professional .The job they did was excellent ,when I needed a simple further adjustment they very willingly did without any hesitation .My special thanks goes to Frank Trotta . More

Adam Romano is what an ideal service advisor should be Many times I have visited Rallye BMW service center for various services that I needed performed for my car, and Adam has made my experience better th Many times I have visited Rallye BMW service center for various services that I needed performed for my car, and Adam has made my experience better than any that I have had servicing my car in the past. Everything that I specified was thoroughly taken care of, and the entire process was explained to me from beginning to end. Whenever I had a question, I would always get a quick response via email, which is something that is very difficult to get from such a large sized service facility. More

As a business owner, definitely outstanding. The reason why I am giving this review a 5 start is simple. As a business owner, I demand for high quality service for my clients and when I am the The reason why I am giving this review a 5 start is simple. As a business owner, I demand for high quality service for my clients and when I am the client I don't expect anything less. Exceptional service. . Thank you Matt , thank you Bret and even the loaner department a guy name jorch. Got it give credit, when credit is due. More

Fantastic Experience An amazing experience overall. I went for a change oil service and fuel system cleaning for my BMW 528XI 2014 with Carol's assistance. She had a profe An amazing experience overall. I went for a change oil service and fuel system cleaning for my BMW 528XI 2014 with Carol's assistance. She had a professional approach and a sincere and pleasant tone when guiding the consumers. She made everything simple and easy to understand and was courteous when providing service. More

11/16/2016 - MY16 BMW ///M4 Serviced at Rallye Motors I brought my 2016 M4 in for the 1,200 mile service and to fix my ConnectedDrive this week. Carol Clark-Muniz was my Service adviser. She was extreme I brought my 2016 M4 in for the 1,200 mile service and to fix my ConnectedDrive this week. Carol Clark-Muniz was my Service adviser. She was extremely pleasant, knowledgeable, and professional. I have to tell you I was very concerned about my car because of my past experiences with other dealerships and reps, but the moment I pulled up I felt at ease. In front of me online was an X6 ///M, ///M4, and ///M3. At that point I realized they must be knowable with ///M vehicles. The entire team seemed very organized. Everyone was identifiable by their Rallye uniforms and name tags. No one there stands around. They're all working to get your BMW in and you off to whatever you do. Rallye truly sets the bar high. There is no other dealer, with the exception of the BMW dealership in Manhattan, that even comes close. They're the benchmark that every other dealership should strive to be. Anyone that complains about this team should try another BMW Service Center. They'll surely get a rude awakening when their car is returned with 3 wheels :). Ok, so now for the return of the vehicle... I could not believe it, but Carol called me later that same day and said the car was ready and everything was completed and tested. They had fixed the ConnectedDrive System that BMW of North America Support (I believe BMW outsources this to another company) was clueless on how to repair. They also changed the engine oil (not a drop spilled on my engine cover) and the differential oil. I carefully inspected the car. There was not a mark on it from what I could see in their well lit service drop-off/pick-up area. I know this review seems a little too perfect but it all completely true from start to finish without exaggeration. The most incredible part was that they drove the car 2-3 miles, which I immediately noticed, and put the reason and mileage on the service records. They had to warm the oil up to confirm the level was correct. Love these guys. I think I'm having a "Bromance" moment :) More

excellent service! very professional After being unhappy with the BMW dealer near my home, i decided to travel a few miles and find a dealer that would be able to properly diagnose my ca After being unhappy with the BMW dealer near my home, i decided to travel a few miles and find a dealer that would be able to properly diagnose my car and fix it the right way! At Rallye i found an excellent service dept! Impecable service by everyone in the service dept. More

George Javier I have been working with George Javier for over 10year and our company has 4 leased. George Javier is our sales person since then. He is a very respec I have been working with George Javier for over 10year and our company has 4 leased. George Javier is our sales person since then. He is a very respectable and professional person. I wouldn't trade him for nothing. More

THANK YOUBADAM! It's always a stressful situation when something goes wrong with your car, but Adam was there every step of the way making sure everything was repaire It's always a stressful situation when something goes wrong with your car, but Adam was there every step of the way making sure everything was repaired as fast and painlessly as possible. He checked in several times to update me on what was happening. He was super understanding and helpful! If you have to get your car serviced in any way make sure you go through Adam! Thanks again! More

Great dealership My experience with Rallye BMW has always been a pleasant one. Courtesy, Professionals in their field, satisfied customer when you leave the establish My experience with Rallye BMW has always been a pleasant one. Courtesy, Professionals in their field, satisfied customer when you leave the establishment. My sales person is Bert Vargas. When I bring my car in for service Bret Hines takes care of everything for me . They are both professionals in their field. Mr Bert Vargas always follows up trough out my lease. I appreciate the quality of service that Rallye BMW provides to their customers . I would recommend Bert Vargas and Rallye BMW dealership More