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Rallye Lexus

Glen Cove, NY

4.8
2,902 Reviews
Welcome to Rallye Lexus, New York’s Longest Running “Elite of Lexus” Award Recipient (25 years), DealerRater’s 2020 Top-Rated Lexus Dealer in New York, and DealerRater's 2023 Consumer Satisfaction Award winner. At Rallye Lexus, we’re proud to offer our customers unmatched benefits, expertise, and value to make your experience as exceptional as the vehicle you drive.
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20 Cedar Swamp Rd

Glen Cove, NY

11542

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Showing 2,902 reviews

November 13, 2020

Pam Palasciano is extremely professional and courteous. She's arranges my service visits and takes care of everything. I have been dealing with her since I became a Lexus owner - over 20 years ago. She has More

by ACONDELLO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Palasciano - Five Stars *****, Steven Holmes
Nov 16, 2020 -

Rallye Lexus responded

Thank you for the great review!

November 11, 2020

Always reliable and hassle-free. Consistent and you know what to expect upon arrival. I even brought my father in law there to lease a car because my experience has been very good, the last two times with More

by Tommy124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Hyun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Rallye Lexus responded

Thank you for the great review, Tommy! We are glad to hear of your positive experience while visiting us. We hope to see you again soon.

November 10, 2020

Mike Reidy is courteous and professional. The waiting room is always stocked with goodies. The intake person is very patient and courteous too. My next car would be a Rallye car. More

by AKHAIRULLAH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Rallye Lexus responded

Thank you for the five-star rating! We are glad to hear of your positive experience visiting us. We look forward to seeing you again in the future.

November 09, 2020

The Service Dept team are always courteous and professional. The waiting areas are clean and comfortable with nice amenities such as beverages, tea, coffee, TV and wifi. More

by elizplee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Rallye Lexus responded

Thank you for sharing your feedback, Eliz. We are glad to hear that we met the mark.

November 09, 2020

Sales people are great but the service department is amazing the go above and beyond especially. Joana the best in service love her every time I got my vehicle serviced it’s always with a smile my car More

by FRANK@ALLISLANDGROUP.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Holmes
Nov 10, 2020 -

Rallye Lexus responded

Thank you for the five-star review! It is a pleasure to hear that our staff could be of such helpful assistance to you. We thank you for your business and look forward to seeing you again.

November 08, 2020

This dealership is very professional and treats your vehicles with absolute care. Customer service staff is very courteous and treats the customers like a family. More

by KAREN_11233
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2020 -

Rallye Lexus responded

Thank you for the five-star review, Karen! We are thrilled to hear of your top-notch experience while visiting us. We look forward to seeing you again in the future. Take care!

November 08, 2020

Rallye Lexus is my local dealer. Everyone by phone, on site and in service is always pleasant and patient, willing to answer questions and promptly address my needs, Andy Hyun met with me on at least thre More

by Carolyn Gear Thompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Hyun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Rallye Lexus responded

Thank you for taking the time to leave us a review, Carolyn! We are so glad to hear of your positive experience and would like to congratulate you on your new Acura. We thank you for choosing us and look forward to seeing you again in the future!

November 04, 2020

Service rep went all the way to meet my needs. She understood the problem and took the right action to meet my service department needs. More

by ANDRIS7
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Rallye Lexus responded

Thank you for the five-star review, Andris! We are so glad to hear of your excellent service visit.

November 02, 2020

Joanna Oates is the most professional service person I have ever dealt with in my 50 years of car ownership. She is courteous and listens to what I want completed on my 2 cars when I bring them in for s More

by GREENCDM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Rallye Lexus responded

Thank you for sharing your experience! We appreciate your feedback and hope to see you again in the future.

November 02, 2020

I just needed my inspection done. This small task was handled in the professional way that all services are done. I've always been happy with the staff at Rallye Lexus, especially during this difficult More

by INARAHIRN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Rallye Lexus responded

Thanks for the five-star review! We hope to see you again in the future.

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