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Rallye Lexus

Glen Cove, NY

4.8
3,367 Reviews
Welcome to Rallye Lexus, New York’s Longest Running “Elite of Lexus” Award Recipient (25 years), DealerRater’s 2020 Top-Rated Lexus Dealer in New York, and DealerRater's 2023 Consumer Satisfaction Award winner. At Rallye Lexus, we’re proud to offer our customers unmatched benefits, expertise, and value to make your experience as exceptional as the vehicle you drive.
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20 Cedar Swamp Rd

Glen Cove, NY

11542

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Showing 3,367 reviews

September 04, 2019

Great experience, would definitely recommend. Paul was awesome, very friendly and answered all the questions I had about the car. Communicated well with me throughout the whole process and was ver More

by jbarbacc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2019 -

Rallye Lexus responded

Thank you for sharing your review with us! It is a pleasure to know that Paul provided you with such excellent assistance. We hope to see you again!

September 04, 2019

Excellent service JoAnna provided the best customer service. She followed up with me and informed me of the status with my vehicle. She helped provide a loaner of my ch More

by KLOH7_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2019 -

Rallye Lexus responded

Thank you for sharing your review with us! It is a pleasure to know that JoAnna provided you with such excellent assistance. We hope to see you again!

September 04, 2019

Second used car purchase at Rallye We had such a good experience buying a used-car at Rallye 9 years ago that we came back again. The experience was outstanding due to our salesperson, More

by DZD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Tubens
Sep 05, 2019 -

Rallye Lexus responded

Thank you for sharing your review with us! It is a pleasure to know that Dave provided you with such excellent assistance. We appreciate your loyalty and you making the drive to our dealership!

September 03, 2019

Everyone was wonderful! The only thing that I wish would have been different is the temperature in the waiting room. Both upstairs and downstairs was freezing. It was so co More

by NVPAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember
Sep 03, 2019 -

Rallye Lexus responded

Thank you for sharing your review with us! We are sorry to hear that you were unhappy with the temperature of our dealership, however, we are happy to hear that the rest of your visit was pleasant. Please give us a call if you would like to discuss your experience in further detail.

September 03, 2019

The car would not start the day after I brought it home. When you gave my car a check up the battery was about to die, but you never noticed that. Didn't the check up include a look at my battery ? I was ver More

by JOYC14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I never learned. the names of the people who worked on my car. Pam was the only one who introduced herself., Pamela Palasciano
Sep 03, 2019 -

Rallye Lexus responded

Thank you for reaching out to us about this situation. We are sorry to hear that your service experience was not up to our five-star standard. Please give me a call when you are next available to discuss your experience in further detail. Thank you, Frank Licari 516-629-7645

September 03, 2019

Great service with a smile every time! Joanna is great! She always takes great care of you and keeps in touch during the day so you know when your car is ready. More

by NANCY.NAHMIAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Rallye Lexus responded

Thank you for sharing your review with us! We are happy to hear that Joanna provided you with such excellent assistance. We hope to see you again!

September 03, 2019

Just passing thru Always a pleasure as usual i drive over 20 miles to have my vehicle serviced here, just went in for a tire leak issue. Problem was resolved without a More

by woodley.ap
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Rallye Lexus responded

Thank you for sharing your review with us! We are happy to hear that our team provided you with such excellent assistance. We appreciate you making the drive to our dealership!

September 03, 2019

Service The lady who handle my paperwork was extremely nice and took care of all my need. I don’t remember her name but she was excellent. More

by jmandra27725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
Sep 03, 2019 -

Rallye Lexus responded

Thank you for sharing your review with us! We are happy to hear that our team provided you with such excellent assistance. We hope to see you again!

September 02, 2019

Excellent service department Joanna is the service representative that I see when I bring my car in for service. She is professional, attentive to my needs, and keeps me informed More

by LORIMANDERSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Rallye Lexus responded

Thank you for sharing your review with us! We are happy to hear that Joanna provided you with such excellent assistance. We hope to see you again!

September 01, 2019

An experience second to none! This dealership starts off positive from the call to schedule an appointment until you get your car back after service! They are pleasant at all leve More

by Suzanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Rallye Lexus responded

Thank you for sharing your review with us! We are happy to hear that our team provided you with such excellent assistance. We hope to see you again!

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