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Rallye Lexus
Glen Cove, NY
3,394 Reviews
Welcome to Rallye Lexus, New York’s Longest Running “Elite of Lexus” Award Recipient (25 years), DealerRater’s 2020 Top-Rated Lexus Dealer in New York, and DealerRater's 2023 Consumer Satisfaction Award winner. At Rallye Lexus, we’re proud to offer our customers unmatched benefits, expertise, and value to make your experience as exceptional as the vehicle you drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 3,394 reviews
October 03, 2019
lexus review of service its a good good good good excellent service shop people are very helpful and informative area is pleasant and clean breakfast is good too.enjoy the c its a good good good good excellent service shop people are very helpful and informative area is pleasant and clean breakfast is good too.enjoy the coffee. More
by JRATTOBALLI
Verified Customer
October 03, 2019
Service Lexus employees & service dept are always top notch. My one disappointment was my car wash. It was a sloppy job. Windows were so streaky I had a o red Lexus employees & service dept are always top notch. My one disappointment was my car wash. It was a sloppy job. Windows were so streaky I had a o redo myself More
by RONALDESTRIN
Employees Worked With
October 02, 2019
Excellent Service Very efficient competent and friendly service. From the minute you arrive to when everything was over the experience was GREAT. I have been dealing wi Very efficient competent and friendly service. From the minute you arrive to when everything was over the experience was GREAT. I have been dealing with Rallye Lexus for a long time and have never had any problems. More
by STEVERABINOW
Employees Worked With
October 02, 2019
efficient and friendly pleasant experience.....watching tv..coffee and it took an hour and a half. Pam was pleasant when we checked out.........waited too long outside for pleasant experience.....watching tv..coffee and it took an hour and a half. Pam was pleasant when we checked out.........waited too long outside for the attendant to come to my car More
by GAILLESLIETRAVELDESK
Employees Worked With
Pamela Palasciano
October 02, 2019
Very good I always ask for Pam she is helpful, knowledgeable and a pleasure to deal with. I recommend her to all my friends and they are also very happy dealing I always ask for Pam she is helpful, knowledgeable and a pleasure to deal with. I recommend her to all my friends and they are also very happy dealing with her .. More
by GRANDMOMAH
October 02, 2019
Awesome Service I live in NYC but I choose to come to this dealership for service because of the attention to detail. I was bringing the car in for the 15,000 mile s I live in NYC but I choose to come to this dealership for service because of the attention to detail. I was bringing the car in for the 15,000 mile service and decided I wanted to purchase the touch-up paint. I called the day before I was scheduled to arrive and spoke to the parts department, the gentleman said he would have it waiting for me in the service area and I could pay for it at that time. When I bring the car in the folks in the service department always ask me how is the car running and if I have any questions. Sometimes I do. For instance I did not know how to turn on the a/c in the back of the car and I'm sure that is a simple question but they did not make me feel stupid for asking it. I have had several cars, honda, toyota and GMC and the service I receive from Lexus is by far the best. More
by ksmith1257
October 01, 2019
Good services - meet customer's requirements We placed an order of a NX 300H. The dealer had to swap the car from other dealership. Once the car arrived, we found the interior color was not as ex We placed an order of a NX 300H. The dealer had to swap the car from other dealership. Once the car arrived, we found the interior color was not as expected. James Kang was able to locate another car to our satisfaction. More
by Lexus1
Employees Worked With
James Kang
September 25, 2019
Great experience! Wife was looking for a 2019 RX 350 F Sport. Went to Rallye and was able to test drive the car right away. Rallye gave us a deal that we could not turn Wife was looking for a 2019 RX 350 F Sport. Went to Rallye and was able to test drive the car right away. Rallye gave us a deal that we could not turn down. More
by michael.liu86
Employees Worked With
September 19, 2019
Great people Great Service Every time I drive over 50 mikes to come to this center I am ALWAYS greeted with a warm wonderful Welcome and My Service Rep Johanna who is terrific m Every time I drive over 50 mikes to come to this center I am ALWAYS greeted with a warm wonderful Welcome and My Service Rep Johanna who is terrific makes sure all my concerns are met and allievieated. This center and its staff and mechanics makes my drive well worth it!! More
by RICHARD391
Employees Worked With
September 18, 2019
Loyalty Rallye is excellent dealer and i am the customer more then 15 years. They treat me as a family member. Salesman and the manager always welcome me w Rallye is excellent dealer and i am the customer more then 15 years. They treat me as a family member. Salesman and the manager always welcome me with smile. Very clean place. More
by INFO73
Employees Worked With
