Rallye Lexus

SERVICE AT RALLY LEXUS STARTING WITH THE APPOINTMENT AND ENDING WITH THE SERVICE, THE WORD IS PROFESSIONAL. ALWAYS ENJOY BRINGING IN MY AUTO TO RALLY LEXUS. THE WAIT WAS A R STARTING WITH THE APPOINTMENT AND ENDING WITH THE SERVICE, THE WORD IS PROFESSIONAL. ALWAYS ENJOY BRINGING IN MY AUTO TO RALLY LEXUS. THE WAIT WAS A REASONABLE AMOUNT OF TIME AND THE WAITING AREA IS VERY PLEASANT. More

Excellent buyer experience Having engaged in an exhaustive online search for a preowned RX 350, I spotted one at the dealership that had recently come off lease. While this deal Having engaged in an exhaustive online search for a preowned RX 350, I spotted one at the dealership that had recently come off lease. While this dealership isn't the closest to my home, I made an appointment to test drive the vehicle. Upon arriving, I didn't have to wait long to see and test drive the vehicle. The vehicle was in excellent shape, and it was one of a few that matched my color preferences. As an L-certified vehicle, it was priced comparably to non L-certified vehicles, making it an even smarter choice. My overall experience with the staff at Ralleye couldn't have been more satisfying. Both my sales and financial contacts were knowledgeable, personable, competent, and courteous. My sales professional ensured that everything I asked for -- down to the last detail -- was in place, and the car was ready to go when I arrived to pick it up. My finance professional matched my driving needs to favorable extended warranty terms. All in all, The Ralleye team is focused on providing top-notch customer service and satisfaction, and going the extra mile -- and it shows. An A+ experience all around. More

fabulous time Joanna Oates always lets me know what needs to be done. Service dept. is wonderful. It always a great experience when I go to Rallye and Joanna Joanna Oates always lets me know what needs to be done. Service dept. is wonderful. It always a great experience when I go to Rallye and Joanna is right there to help out with what ever you need. More

Very courteous service in remediation of a software recall Excellent service for software recall and annual 5000 mile oil change of my 2018 RX. Provision of the 2019 RX loaner car allowed a preview of improved Excellent service for software recall and annual 5000 mile oil change of my 2018 RX. Provision of the 2019 RX loaner car allowed a preview of improved features and ride. More

Return of leased car and establishing a new leased agreement We had a salesperson for years and he was away for the holiday. A sub was assigned, Paul Ok, and he was fabulous. No pressure from him and he listened We had a salesperson for years and he was away for the holiday. A sub was assigned, Paul Ok, and he was fabulous. No pressure from him and he listened to our needs and we handed in our leased car early and leased a new car. Financial officer, Chris Maliarakis, was right on target and made suggestions that made sense to us and reminded us that we had tire protection previously. His reminder helped us with previous car that we had forgotten that we had. We submitted bills and will be reimbursed. Nice to know that Rallye personnel cares about US. More

Pam Pam Pam!!!! That’s all I have to say! The best! 7 cars from Rallye Lexus and every experience better than the last. Josh Weiss and Pam Palasciano and Kevin Losee are THE reasons for returning! 7 cars from Rallye Lexus and every experience better than the last. Josh Weiss and Pam Palasciano and Kevin Losee are THE reasons for returning! More

Amazing experience Thank you for an amazing experience. It was top notch from beginning to end. The service is impeccable. I was able to take a loaner out for 1/2 a Thank you for an amazing experience. It was top notch from beginning to end. The service is impeccable. I was able to take a loaner out for 1/2 and hour to complete errands. There was ample bagels , food, candy , fruit and coffee for all. I’ve been leasing cars since I’m 21 and this is by far a WOW experience. More

Maintenance update Smooth intake process. Expected wait time was resonable. Comfortable waiting area. Was offered a loaner car if the wait time qas too long. Good servic Smooth intake process. Expected wait time was resonable. Comfortable waiting area. Was offered a loaner car if the wait time qas too long. Good service. More

Best Dealership Service I have purchased 7 Lexus ES350 from 2000 thru 2018 at Rallye Lexus. Their Service Department and Sales Staff are the best in the business. I have purchased 7 Lexus ES350 from 2000 thru 2018 at Rallye Lexus. Their Service Department and Sales Staff are the best in the business. More

10k and Apple CarPlay upgrade Michael was awesome. Incredibly helpful and professional. Will always return to rallye because of this. Thank you so much for your great service and c Michael was awesome. Incredibly helpful and professional. Will always return to rallye because of this. Thank you so much for your great service and care. More