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Rallye Lexus

Glen Cove, NY

4.8
3,173 Reviews
Welcome to Rallye Lexus, New York’s Longest Running “Elite of Lexus” Award Recipient (25 years), DealerRater’s 2020 Top-Rated Lexus Dealer in New York, and DealerRater's 2023 Consumer Satisfaction Award winner. At Rallye Lexus, we’re proud to offer our customers unmatched benefits, expertise, and value to make your experience as exceptional as the vehicle you drive.
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20 Cedar Swamp Rd

Glen Cove, NY

11542

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Showing 3,173 reviews

June 11, 2018

Pleasant Experience Michael treats you with genuine kindness and respect. He remembers the customer, the car, and the last service done. It's always a pleasant experience More

by MD4KIDS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

Rallye Lexus responded

Thank you for your feedback regarding your service experience with Mike, he is a great asset to my team! Looking forward to seeing you again for your next scheduled maintenance. Jay Rosenthal General Manager

June 11, 2018

They aim to please!!! I have dealt with this dealership for over 20 years. I've never had a problem and when there is a question, they solve it in a heartbeat. Good job!! More

by JOANNEJDL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

Rallye Lexus responded

Thank you for taking the time to leave such positive feedback regarding your experience while at Rallye Lexus! We wish you many happy miles, and look forward to being here for all of your sales and service needs in the future. Jay Rosenthal General Manager

June 10, 2018

Nice people....excessive wait time Only problem was waiting for a tech to help with a phone issue.....,promised he would be available in "5" minutes...which turned into 25 and he never More

by DONALD.BIKOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't recall service rep's name
Jun 25, 2018 -

Rallye Lexus responded

Thank your for taking the time to share your experience with us, as we not only appreciate the feedback but will also take a hard look at our business plan to ensure a near perfect experience in the future. As for the issue with your phone, I sincerely apologize that you weren't attended to. Please don't hesitate to call our service department to set up a one-on-one appointment with on of our vehicle technologists to ensure this doesn't happen again. The service department can be reached at 516-629-7673. Thank you again for your time. Jay Rosenthal General Manager

June 10, 2018

I love Rallye Lexus I went to dealership for 15k maintainence. Your agent Maria is so professional and nice and I was very satisfied. I will definitely recommend your dea More

by XYANG6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria
Jun 25, 2018 -

Rallye Lexus responded

Thank you for taking the time to leave such positive feedback regarding your experience while at Rallye Lexus with Maria. She is a great asset to my team! We wish you many happy miles, and look forward to being here for all of your service needs in the future. Jay Rosenthal General Manager

June 10, 2018

TRUSTWORTHY! I was at first I was very wary of using a dealership's service department, cynically thinking that as my car aged, they would "find problems" that wou More

by LAUREL C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

Rallye Lexus responded

Thank you for taking the time to leave such positive feedback regarding your experience while at Rallye Lexus. It warms my heart to hear such kind words coming from you and knowing you were satisfied with our services. We wish you many happy miles, and look forward to being here for all of your service and sales needs in the future. Jay Rosenthal General Manager

June 07, 2018

BUYING A CAR AT RALLYE LEXUS I Had a great experience buying my car at Rallye LEXUS. Neil Vogel the salesman was very professional and made this enjoyable buying my car. Matt the More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt technology person, Neil Fogel
Jun 25, 2018 -

Rallye Lexus responded

Thank you for taking the time to leave such positive feedback regarding your experience while at Rallye Lexus with Neil Fogel. He is a great asset to my team! We wish you many happy miles, and look forward to being here for all of your sales needs in the future. Jay Rosenthal General Manager

June 06, 2018

Very helpful , excellent service Knowledgable and curteous staff, informative and patient, even when I asked many questions .felt confident leaving my vehicle and knowing that attent More

by IROMAN23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Malebranche, Pamela Palasciano
Jun 25, 2018 -

Rallye Lexus responded

Thank you for the positive feedback, I am very happy to hear you felt comfortable and confident with leaving your vehicle in our hands. Looking forward to working with you again in the future! Jay Rosenthal General Manager

June 05, 2018

Level of Customer Service From the minute we walked into Rallye Lexus, each person we had contact with were nothing less than helpful and informative. I test drove a Lexus 350 More

by freckles47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
*Matt who taught us about the car controls., Josh Weiss, Paolo Beauplan
Jun 25, 2018 -

Rallye Lexus responded

Thank you so much for your positive feedback, it sounds like your sales experience was everything you wanted and more. We look forward to working with you again in the future! Jay Rosenthal General Manager

June 05, 2018

Excellent service I have been a customer of Rallye Lexus for almost 20 years. Never got disappointed !! Employees there are friendly and professional. Always having go More

by CATHERINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

Rallye Lexus responded

It is so wonderful to hear how loyal our clients have been for so many years, and for that, we thank you. We look forward to working with you again in the future! Jay Rosenthal General Manager

June 05, 2018

service apt was made at my convenience and performed well, clean and on time quickly. Staff was efficient . Waiting room neat and clean stocked with snacks a More

by mastvision
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Heyman
Jun 25, 2018 -

Rallye Lexus responded

Thank you for the positive feedback, I am very happy to hear you enjoyed your service experience! Jay Rosenthal General Manager

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