1,565 Reviews of Rallye Lexus - Service Center
Excellent Service !!! Very knowledgeable and friendly staff. Everything about the service was explained in great detail.The personnel continued checked and followed up wit Very knowledgeable and friendly staff. Everything about the service was explained in great detail.The personnel continued checked and followed up with us, as to what was going on. More
Great experience as always The people in service are rock stars They treat the customers with respect. I feel more like they are friends looking out for my well being not jus The people in service are rock stars They treat the customers with respect. I feel more like they are friends looking out for my well being not just business associates. More
5000 mile service Very Good Service. Enjoyed your free coffee, which was a good quality. The waiting time for the vehicle serviced was not bad at all (less than one h Very Good Service. Enjoyed your free coffee, which was a good quality. The waiting time for the vehicle serviced was not bad at all (less than one hour). Thank you, More
Excellent service I had my suv 30k miles service done in Rallye Lexus in September, the team done an excellent job. Frank was very friendly and professional. I would r I had my suv 30k miles service done in Rallye Lexus in September, the team done an excellent job. Frank was very friendly and professional. I would recommend this place. More
3 hours plus wait times for an oil change Rallye Lexus continues to have really long wait times and the service area has not improve for over a decade while other areas have added amenities. Rallye Lexus continues to have really long wait times and the service area has not improve for over a decade while other areas have added amenities. You also get the feeling that they are always pressing for expensive enhancements to your Lexus. More
T9899 Purchase of Apple Car Play My 2018 Lexus LS500 Apple Car Play Upgrade. As usual Pam Palasciano was extremely helpful,and make sure the job was done as soon as possible.. She My 2018 Lexus LS500 Apple Car Play Upgrade. As usual Pam Palasciano was extremely helpful,and make sure the job was done as soon as possible.. She is the best! More
Lexus service Steve was extremely helpful and he ensured our job was completed even thought it meant he had go stay late to do so! Greatly appreciated his professio Steve was extremely helpful and he ensured our job was completed even thought it meant he had go stay late to do so! Greatly appreciated his professionalism and friendliness. More
Always a good experience Joanna is always there to greet me and address any issues that I may have with the car. She is unfailingly courteous and professional. A pleasure Joanna is always there to greet me and address any issues that I may have with the car. She is unfailingly courteous and professional. A pleasure More
My only dealership Johanna Oates is always a knowledgeable and reliable pro who has helped me with 3 cars over 18 years, and is a pleasure to work with, while Bob Heyman Johanna Oates is always a knowledgeable and reliable pro who has helped me with 3 cars over 18 years, and is a pleasure to work with, while Bob Heyman sold all 3 cars --no complaints! I drive 30 min one way to deal with Rallye. Thanks. More
Super Service Rallye Lexus Service Team treats the customer with care and courtesy on every visit. This was a typical 6 month service visit, but it took longer tha Rallye Lexus Service Team treats the customer with care and courtesy on every visit. This was a typical 6 month service visit, but it took longer than usual due to a recall on the GPS and related systems. This was the first time I ever needed a loaner car as typically the visit is no more than 1 and a half hours. Mike was very helpful, explained everything to me, and encouraged me to take the loaner overnight. Even though it was an SUV and I drive the ES, it was very positive experience. All team members go out of their way to ensure a satisfied customer. More