Rallye Lexus - Service Center

Regular service I scheduled the service and asked for the brakes to be checked. Joanne called me with the estimate and suggested a replacement plan 😊 After I picked I scheduled the service and asked for the brakes to be checked. Joanne called me with the estimate and suggested a replacement plan 😊 After I picked up the car I heard a noise from the car and a few days later called and Pam helped me out giving me a loaner car so I could cover the Manhasset graduation. Issue fixed More

great personalized customer service They make you feel like family, always have a loaner car even for a short period. Car is always clean and nothing is a problem They make you feel like family, always have a loaner car even for a short period. Car is always clean and nothing is a problem More

Friendly service, great attention to detail of what needs at Very good service and attentive listening to what needs to be fixed on the vehicle. Also, when picking up the vehicle great cleanliness to vehicle. Very good service and attentive listening to what needs to be fixed on the vehicle. Also, when picking up the vehicle great cleanliness to vehicle. More

Service Excellence Been servicing at Rallye since 1993 and continue to do so even though there are currently closer Lexus centers. Currently own 2 Lexus vehicles. Easy Been servicing at Rallye since 1993 and continue to do so even though there are currently closer Lexus centers. Currently own 2 Lexus vehicles. Easy to set appointment and check in timely when I arrive. All employees friendly, polite and willing to please. Service is prompt and issue always resolved effectively Deal with either Joann Oates or Pat Palasciano as service advisers who are attentive and provide quality guidance, as necessary. Have been requesting Ed Munsinger as service technician as he knows the vehicles well and handles all matters competently. More

great as always Best service department of any dealership I have ever used. The work is always impeccable and the service staff are outstanding, friendly and helpful Best service department of any dealership I have ever used. The work is always impeccable and the service staff are outstanding, friendly and helpful. great people More

Rough idle from cold startup Rallye Lexus was able to correct the rough idle I had from a cold startup on my 2015 RX450H. it took a few days but they provided me with a brand new Rallye Lexus was able to correct the rough idle I had from a cold startup on my 2015 RX450H. it took a few days but they provided me with a brand new RX350L service loaner. Got the car back clean And it has been running like it was brand new. Oh and it was all covered under the warranty. More

Professional! The Customer Service Rep was very knowledgeable, without Pressure Tactics. He consistently gave me updates on my Cars Status! The loaner vehicle was a The Customer Service Rep was very knowledgeable, without Pressure Tactics. He consistently gave me updates on my Cars Status! The loaner vehicle was a nice touch. He also showed me things that I didn't even know regarding my own car. More

Consistently Excellent Care The service department at Rallye Lexus takes great care of my car and of me. Mike Reidy, Joanna Oates, and the entire team make servicing my car a ple The service department at Rallye Lexus takes great care of my car and of me. Mike Reidy, Joanna Oates, and the entire team make servicing my car a pleasant experience. They are prompt, responsive, and accessible. I highly recommend Rallye for all Lexus transactions. More

Great service This is my ninth Lexus. All of them have been serviced at Lexus Glen Cove. I’ve always been satisfied and if I wasn’t they were always accommodating. This is my ninth Lexus. All of them have been serviced at Lexus Glen Cove. I’ve always been satisfied and if I wasn’t they were always accommodating. More

Pleasant Experience Michael treats you with genuine kindness and respect. He remembers the customer, the car, and the last service done. It's always a pleasant experience Michael treats you with genuine kindness and respect. He remembers the customer, the car, and the last service done. It's always a pleasant experience at Rallye. More