Rallye Lexus - Service Center

Rough idle from cold startup Rallye Lexus was able to correct the rough idle I had from a cold startup on my 2015 RX450H. it took a few days but they provided me with a brand new Rallye Lexus was able to correct the rough idle I had from a cold startup on my 2015 RX450H. it took a few days but they provided me with a brand new RX350L service loaner. Got the car back clean And it has been running like it was brand new. Oh and it was all covered under the warranty. More

Professional! The Customer Service Rep was very knowledgeable, without Pressure Tactics. He consistently gave me updates on my Cars Status! The loaner vehicle was a The Customer Service Rep was very knowledgeable, without Pressure Tactics. He consistently gave me updates on my Cars Status! The loaner vehicle was a nice touch. He also showed me things that I didn't even know regarding my own car. More

Consistently Excellent Care The service department at Rallye Lexus takes great care of my car and of me. Mike Reidy, Joanna Oates, and the entire team make servicing my car a ple The service department at Rallye Lexus takes great care of my car and of me. Mike Reidy, Joanna Oates, and the entire team make servicing my car a pleasant experience. They are prompt, responsive, and accessible. I highly recommend Rallye for all Lexus transactions. More

Great service This is my ninth Lexus. All of them have been serviced at Lexus Glen Cove. I’ve always been satisfied and if I wasn’t they were always accommodating. This is my ninth Lexus. All of them have been serviced at Lexus Glen Cove. I’ve always been satisfied and if I wasn’t they were always accommodating. More

Pleasant Experience Michael treats you with genuine kindness and respect. He remembers the customer, the car, and the last service done. It's always a pleasant experience Michael treats you with genuine kindness and respect. He remembers the customer, the car, and the last service done. It's always a pleasant experience at Rallye. More

Nice people....excessive wait time Only problem was waiting for a tech to help with a phone issue.....,promised he would be available in "5" minutes...which turned into 25 and he never Only problem was waiting for a tech to help with a phone issue.....,promised he would be available in "5" minutes...which turned into 25 and he never came up. I left without the issue addressed. More

I love Rallye Lexus I went to dealership for 15k maintainence. Your agent Maria is so professional and nice and I was very satisfied. I will definitely recommend your dea I went to dealership for 15k maintainence. Your agent Maria is so professional and nice and I was very satisfied. I will definitely recommend your dealership to my friends. More

TRUSTWORTHY! I was at first I was very wary of using a dealership's service department, cynically thinking that as my car aged, they would "find problems" that wou I was at first I was very wary of using a dealership's service department, cynically thinking that as my car aged, they would "find problems" that would prompt me to buy a new car. Not so here. My car has proven relatively issue-free for the 9 years I've owned it and going strong. If I do decide to buy a new car it would be because of the stellar record I have experienced with my aging car, not because of greater and greater repair costs. I trust this service department completely. Honest, courteous and expert. More

Very helpful , excellent service Knowledgable and curteous staff, informative and patient, even when I asked many questions .felt confident leaving my vehicle and knowing that attent Knowledgable and curteous staff, informative and patient, even when I asked many questions .felt confident leaving my vehicle and knowing that attention to detail would be a high priority in this dealership More

Excellent service I have been a customer of Rallye Lexus for almost 20 years. Never got disappointed !! Employees there are friendly and professional. Always having go I have been a customer of Rallye Lexus for almost 20 years. Never got disappointed !! Employees there are friendly and professional. Always having good experience for each visit ! More